List of Avaloq Engage Customers
Bioggio, 6934,
Switzerland
Since 2010, our global team of researchers has been studying Avaloq Engage customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Avaloq Engage for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Avaloq Engage for Customer Engagement include: Barclays, a United Kingdom based Banking and Financial Services organisation with 93000 employees and revenues of $34.86 billion, LGT Private Banking, a Liechtenstein based Banking and Financial Services organisation with 5000 employees and revenues of $3.52 billion, Coutts, a United Kingdom based Banking and Financial Services organisation with 1875 employees and revenues of $905.0 million, Luzerner Kantonalbank, a Switzerland based Banking and Financial Services organisation with 1400 employees and revenues of $705.0 million and many others.
Contact us if you need a completed and verified list of companies using Avaloq Engage, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Avaloq Engage customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Barclays | Banking and Financial Services | 93000 | $34.9B | United Kingdom | Avaloq | Avaloq Engage | Customer Engagement | 2020 | n/a | Barclays implemented Avaloq Engage in 2020 to centralize customer interaction workflows under the Customer Engagement category. The deployment established a centralized orchestration layer using Avaloq Engage to unify engagement touchpoints and standardize customer-facing processes across the bank. Configuration work centered on Customer Engagement functional modules common to the category, including client onboarding workflows, case management, campaign and communications orchestration, and engagement analytics, with automated routing and workflow rules to support relationship managers and contact centers. Avaloq Engage was configured to support omnichannel engagement patterns and to capture engagement data for operational reporting and analytics. Operational coverage emphasized customer-facing business functions such as relationship management, private banking and retail customer service, and governance aligned to centralized configuration controls and role based access for engagement workflows. The implementation supported optimized efficiency for Barclays as noted by Avaloq, and rollout governance relied on staged configuration control and standardized workflow ownership to manage operational change. | |
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Coutts | Banking and Financial Services | 1875 | $905M | United Kingdom | Avaloq | Avaloq Engage | Customer Engagement | 2018 | n/a | In 2018 Coutts deployed Avaloq Engage to power Coutts Connect, its client networking service, as part of a Customer Engagement initiative. Avaloq Engage was provisioned to deliver community networking and client interaction capabilities within the bank’s private banking channel. The implementation configured Avaloq Engage to support consent-based private messaging workflows, a public posting stream with active moderation, profile-driven discovery and community grouping to replicate Coutts’ in-person events in a digital environment. Functional capabilities emphasized client-to-client matching and mutual agreement before private conversations, plus privacy controls to preserve the secrecy expected in private banking. Operational coverage targeted Coutts’ UK private banking client base and frontline relationship management and events teams, with an early adoption objective of roughly 1,000 participating clients within months of launch against a total client population of about 80,000. The deployment was positioned as a complementary channel to hundreds of physical events the bank runs annually, aimed at engaging younger wealth segments alongside established clients. Governance was implemented around monitored public posts and policing of open conversations, with private, consenting client exchanges explicitly treated as outside continuous bank surveillance to minimize compliance exposure. Coutts enforced a no-monetization and no-data-sale policy for the platform, keeping Coutts Connect access and community quality confined to the bank’s client base and internal oversight processes. | |
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LGT Private Banking | Banking and Financial Services | 5000 | $3.5B | Liechtenstein | Avaloq | Avaloq Engage | Customer Engagement | 2016 | n/a | In 2016, LGT Private Banking deployed Avaloq Engage as its Customer Engagement platform. The deployment resided on the Avaloq front platform and was operated under a release and application management program led by the Head of Avaloq Front Platform. Implementation concentrated on front office engagement capabilities common to Customer Engagement solutions, including relationship manager interfaces, client profile and interaction logging, secure client communications, and workflow driven engagement orchestration. Avaloq Engage was configured with role based UIs, business rules for advisory workflows, and template driven communications to standardize client touchpoints. Automation was used to route tasks and alerts to relationship managers and support staff. The deployment architecture emphasized modular configuration and environment promotion with centralized application management and controlled release pipelines. Release management practices governed environment refreshes, versioning, and rollback procedures to support stable operations across development, test, and production environments. Governance introduced formal application lifecycle controls, change approval boards, and runbooks for operational support, aligning release windows with banking compliance cycles. Operational scope centered on private banking front office teams and advisory business functions, with the Head of Avaloq Front Platform maintaining accountability for application releases and incident response. Documentation and standardized deployment artefacts supported repeatable releases and auditability. | |
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Banking and Financial Services | 1400 | $705M | Switzerland | Avaloq | Avaloq Engage | Customer Engagement | 2019 | n/a |
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Buyer Intent: Companies Evaluating Avaloq Engage
- Gazprombank, a Russia based Banking and Financial Services organization with 20000 Employees
- 1st Advanced Training Services, a United Kingdom based Education company with 10 Employees
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