List of Bank Of America Retirement Recordkeeping Customers
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Since 2010, our global team of researchers has been studying Bank Of America Retirement Recordkeeping customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Bank Of America Retirement Recordkeeping for Retirement Recordkeeping from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Bank Of America Retirement Recordkeeping for Retirement Recordkeeping include: Lithia & Driveway, a United States based Automotive organisation with 30000 employees and revenues of $36.20 billion, Franklin Templeton, a United States based Banking and Financial Services organisation with 10300 employees and revenues of $7.85 billion, International Franchise Association, a United States based Professional Services organisation with 200 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Bank Of America Retirement Recordkeeping, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Bank Of America Retirement Recordkeeping customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Franklin Templeton | Banking and Financial Services | 10300 | $7.8B | United States | Bank of America | Bank Of America Retirement Recordkeeping | Retirement Recordkeeping | 2019 | n/a |
In 2019 Franklin Templeton implemented Bank Of America Retirement Recordkeeping for Retirement Recordkeeping to manage the Franklin Templeton 401k Retirement Plan. Bank of America, N.A. serves as the plan trustee and administration and recordkeeping services for the plan are provided by Merrill Lynch, a Bank of America subsidiary. This deployment is a U.S. HR and benefits implementation focused on participant account management and daily participant access, with Bank Of America Retirement Recordkeeping positioned as the recordkeeper. The implementation aligns Retirement Recordkeeping functions to plan administration, participant lifecycle processing, and trustee oversight.
Deployment structure centers on a recordkeeping platform operated under the Bank Of America Retirement Recordkeeping name with Merrill Lynch handling administration and day to day participant interactions. Operational coverage is explicitly U.S. HR and benefits for the Franklin Templeton 401k Retirement Plan as documented in Franklin Resources Form 11 K filed with the SEC. Governance and disclosure obligations for the recordkeeping role are formalized through that SEC filing, which explicitly documents the trustee and recordkeeping relationships. Integrations with other internal systems are not specified in the public filing.
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International Franchise Association | Professional Services | 200 | $20M | United States | Bank of America | Bank Of America Retirement Recordkeeping | Retirement Recordkeeping | 2017 | n/a |
In 2017, the International Franchise Association selected Bank of America Merrill Lynch and implemented Bank Of America Retirement Recordkeeping through its Franchise Retirement Exchange program. The implementation established Bank Of America Retirement Recordkeeping as the chosen Retirement Recordkeeping application to provide retirement plan administration services to IFA members and their franchisees across the United States.
Functional coverage centers on 401(k) and related retirement solutions, including plan administration, participant services, enrollment processing, contribution and deferral tracking, vesting and account-level record maintenance, and standard plan reporting and compliance support common to Retirement Recordkeeping solutions. Bank Of America Retirement Recordkeeping was provisioned to support employer plan setup and ongoing participant record management, with participant access and administrative workflows delivered by BofA/Merrill plan administration services.
The engagement followed a 2017 RFP and was announced publicly in early 2018, reflecting the procurement to rollout sequence under the Franchise Retirement Exchange program. Operational governance and benefits administration were aligned through the Franchise Retirement Exchange, extending plan administration and participant services to franchisees and their employees nationwide and positioning Bank of America Merrill Lynch as the strategic partner for IFA retirement offerings.
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Lithia & Driveway | Automotive | 30000 | $36.2B | United States | Bank of America | Bank Of America Retirement Recordkeeping | Retirement Recordkeeping | 2024 | n/a |
In 2024, Lithia & Driveway engaged Bank Of America Retirement Recordkeeping in a Retirement Recordkeeping deployment to support its U.S. 401(k) Plan. The implementation is documented in the companys Form 11-K, which discloses the contractual arrangements for plan custody and administration and notes an ESOP component within the plan structure.
The deployment centers on custody, trustee services, participant recordkeeping and plan administration, with Bank of America N.A. designated as custodian and trustee and Merrill Lynch, Pierce, Fenner & Smith Inc. engaged to process and maintain participant records. Functional capabilities covered by Bank Of America Retirement Recordkeeping include participant-level record maintenance, administration of contributions and distributions, and statutory plan reporting workflows that align with standard Retirement Recordkeeping operations.
Operational coverage is U.S.-centric and sits within corporate HR and benefits administration for the 401(k) Plan, including ESOP-related record elements. Integrations in the operational model reflect the division of responsibilities between Bank of America N.A. as custodian/trustee and Merrill Lynch as the processing and record maintenance agent, with service boundaries focused on custody, recordkeeping and plan administration as disclosed in the annual filing.
Governance for the arrangement is anchored in the firms annual plan filing obligations, with roles and responsibilities for custody, trustee oversight and recordkeeping explicitly assigned to the named financial institutions. The SEC Form 11-K disclosure provides the primary public governance record for the Bank Of America Retirement Recordkeeping engagement and the associated Merrill Lynch processing relationship.
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