AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Benefitsolver Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
American Cancer Society Non Profit 7050 $565M United States Businessolver Benefitsolver Benefits Administration 2017 n/a
In 2017, American Cancer Society implemented Benefitsolver from Businessolver as its Benefits Administration platform to create a holistic, personalized benefits experience for its benefits team and over 4,500 covered lives. The national nonprofit, with approximately 7,050 employees, focused the deployment on improving enrollment usability and establishing year round engagement across HR and benefits operations. Configuration emphasized integrated decision support at enrollment and a broad set of engagement capabilities, including decision support tools, Activation Paths as a holistic engagement strategy, and in platform virtual chat assistance. The Benefitsolver configuration incorporated dynamic phone menus, document search and summarization, and workflow automation to reduce manual case handling and streamline employee interactions. Benefitsolver was instrumented to amplify the broader benefits ecosystem, driving increased activations in top point solutions such as 401(k), care navigation, employee assistance programs, wellness, and women’s health. Operational coverage included open enrollment and year round engagement workflows for employees and the benefits team, with Activation Paths used to surface relevant programs and encourage ongoing participation. Businessolver worked closely with American Cancer Society to align technical configuration, engagement design, and support processes, shifting benefits team activities toward proactive guidance and case exceptions. The deployment delivered reported success in enrollment and greater engagement in point solutions, and reduced routine inquiries to the benefits team through in platform decision support and self service capabilities.
American Water Utilities 6500 $4.2B United States Businessolver Benefitsolver Benefits Administration 2019 n/a
In 2019, American Water implemented Benefitsolver from Businessolver to centralize Benefits Administration for its approximately 6,500 employees in the United States. The deployment positioned Benefitsolver as the primary system for managing employee benefits enrollment and administration alongside the companys existing HR and payroll stack. Benefitsolver was configured to handle standard benefits administration workflows, including benefits enrollment, eligibility management, benefits billing and carrier file generation, and reporting. The implementation emphasized configuration of Benefitsolver modules to align with American Waters benefit plans and open enrollment cadence. The Benefitsolver implementation integrated with SAP SuccessFactors HCM for master HR data and employee demographic synchronization, and with ADP for payroll deduction and disbursement feeds. Architecture and data flows were organized to keep eligibility and census data authoritative in SAP SuccessFactors HCM, while Benefitsolver served as the transactional benefits administration layer exchanging enrollment and deduction records with ADP. Operational coverage included HR benefits administrators, payroll operations, and the companys employee population for self-service enrollment. Governance focused on synchronization rules, enrollment window orchestration, and operational handoffs between HR, benefits administration, and payroll teams to maintain consistent eligibility and deduction processing.
Aon US Professional Services 25000 $5.7B United States Businessolver Benefitsolver Benefits Administration 2023 n/a
In 2023, Aon US engaged Businessolver to provision Benefitsolver as the benefits administration platform for Aon’s Active Health Exchange in the Benefits Administration category. This agreement marks the first time the Aon exchange has onboarded a new technology provider to deliver a curated enrollment experience for its exchange customers, positioning Benefitsolver as the central technology for that initiative. Benefitsolver was implemented as a single-source benefits administration platform with explicit capabilities for enrollment and eligibility management, ACA compliance support, COBRA administration, and retiree administration. Businessolver has emphasized investment in AI-driven decision support and benefits selection tools to assist consumer decision making and address benefits literacy, features integrated into the Benefitsolver deployment. The deployment integrates Benefitsolver with Aon’s Active Health Exchange to create new technology and service pathways for Aon’s diverse customer base, and it is scoped to support the exchange’s enrollment workflows and client-facing enrollment experiences. Operational coverage is described at the exchange level, impacting benefits and HR enrollment functions across Aon exchange clients rather than a single internal HR instance. From a governance perspective, bringing on a new external technology vendor represents a procurement and vendor governance shift for the exchange, enabling a curated enrollment workflow managed through the Businessolver platform. Public statements from Aon and Businessolver identify expected outcomes including broader benefits choice, guided selection for employees, and improved enrollment experiences that aim to support more resilient and engaged workforces and better business results.
Belcan Government Solution Professional Services 10000 $950M United States Businessolver Benefitsolver Benefits Administration 2021 n/a
In 2021 Belcan Government Solution adopted Benefitsolver as its benefits solution, embedding Benefitsolver on its corporate website to support employee benefits access. Benefitsolver is the application used for Benefits Administration and serves as the primary online enrollment and benefits management interface for the organization. The implementation leverages the web-hosted Benefitsolver application with core Benefits Administration capabilities, including employee self-service enrollment, eligibility and life-event management, plan configuration, carrier file handling, and reporting and compliance workflows. Configuration focuses on online enrollment flows and benefit lifecycle orchestration consistent with benefits administration best practices. Operational coverage centers on HR and benefits administration functions and the employee population in the United States, with the Benefitsolver portal functioning as the front-end for benefits transactions and elections. The deployment is positioned on the corporate website to provide centralized access to benefits information and enrollment tools for employees. Governance is organized through the HR benefits team who manage plan setup, enrollment windows, and approval workflows inside Benefitsolver, aligning benefits lifecycle processes to a centralized online workflow. The implementation emphasizes web-based self-service and centralized administration to streamline enrollment administration and benefits recordkeeping.
BMW of North America Automotive 120000 $29.5B United States Businessolver Benefitsolver Benefits Administration 2022 n/a
In 2022, BMW of North America implemented Benefitsolver for Benefits Administration to centralize US associate benefits operations and standardize enrollment and life event workflows. BMW of North America Benefitsolver Benefits Administration supports the company's HR and benefits management function across US employee populations, with Benefitsolver positioned as the system of record for benefits enrollment and eligibility processing. The implementation emphasized core Benefits Administration capabilities including benefits enrollment, life event handling, eligibility determination, plan document management, claims coordination, ACA compliance, and processing of Court Ordered Medical Support Notices QMSCO. Benefitsolver was configured to capture and validate life event changes, enforce plan rules during enrollment, and surface exceptions for manual resolution by benefits staff. Integrations were implemented between Benefitsolver and the HRIS, benefit vendor systems, Fidelity through PSW updates, and Payroll to ensure data consistency and enable transactional updates. Operational coverage centered on US Benefits and HR teams, with Benefitsolver data reconciled against vendor feeds and the HRIS to resolve eligibility and claims discrepancies. Governance and operating model changes accompanied the rollout, establishing a Benefits Specialist contact point for associate inquiries and escalations, vendor coordination, and interdepartmental case resolution. Processes were instituted for vendor communication, data accuracy checks between Benefitsolver and connected systems, and continuous process improvement driven by benefits operations and compliance requirements.
Government 1000 $180M United States Businessolver Benefitsolver Benefits Administration 2018 n/a
Government 1310 $663M United States Businessolver Benefitsolver Benefits Administration 2020 n/a
Government 523 $131M United States Businessolver Benefitsolver Benefits Administration 2017 n/a
Leisure and Hospitality 7000 $2.0B United States Businessolver Benefitsolver Benefits Administration 2013 n/a
Leisure and Hospitality 1300 $200M United States Businessolver Benefitsolver Benefits Administration 2019 n/a
Showing 1 to 10 of 18 entries

Buyer Intent: Companies Evaluating Benefitsolver

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Benefitsolver. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Benefitsolver for Benefits Administration include:

  1. CMC Global Careers, a Vietnam based Professional Services organization with 5000 Employees
  2. India.Gov.In, a India based Government company with 500 Employees
  3. IHG Hotels & Resorts, a United Kingdom based Leisure and Hospitality organization with 13462 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

Logo Company Industry Employees Revenue Country Evaluated
CMC Global Careers Professional Services 5000 $600M Vietnam 2025-12-22
India.Gov.In Government 500 $50M India 2025-12-11
IHG Hotels & Resorts Leisure and Hospitality 13462 $4.6B United Kingdom 2025-11-27
Education 10 $1M United States 2025-11-24
Communications 700 $100M United States 2025-11-09
Government 12 $313M United States 2025-11-06
Government 60 $4M United States 2025-11-01
Construction and Real Estate 10 $1M United States 2025-10-31
Government 100 $12M United States 2025-10-24
Education 4000 $409M United States 2025-10-10
FAQ - APPS RUN THE WORLD Benefitsolver Coverage

Benefitsolver is a Benefits Administration solution from Businessolver.

Companies worldwide use Benefitsolver, from small firms to large enterprises across 21+ industries.

Organizations such as BMW of North America, Transformco, Aon US, V2X and American Water are recorded users of Benefitsolver for Benefits Administration.

Companies using Benefitsolver are most concentrated in Automotive, Retail and Professional Services, with adoption spanning over 21 industries.

Companies using Benefitsolver are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Benefitsolver across Americas, EMEA, and APAC.

Companies using Benefitsolver range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 11.11%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 22.22%.

Customers of Benefitsolver include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Benefitsolver customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Benefits Administration.