List of BetterUP Impraise Customers
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Since 2010, our global team of researchers has been studying BetterUP Impraise customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BetterUP Impraise for Employee Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BetterUP Impraise for Employee Experience include: Wolt, a Finland based Retail organisation with 1430 employees and revenues of $800.0 million, Starlight Children's Foundation Australia, a Australia based Non Profit organisation with 420 employees and revenues of $47.0 million, TicketSwap, a Netherlands based Professional Services organisation with 200 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using BetterUP Impraise, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The BetterUP Impraise customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Starlight Children's Foundation Australia | Non Profit | 420 | $47M | Australia | BetterUp | BetterUP Impraise | Employee Experience | 2018 | n/a | In 2018, Starlight Children’s Foundation Australia implemented BetterUP Impraise as an Employee Experience platform to operationalize its Think. Achieve. Grow. people strategy. The deployment was planned to align with year one activities in 2019 that emphasized positive psychology, achievement and growth as the backbone of people development and feedback processes. Implementation centered on bi-annual goal setting, mid and end of year performance reviews, real time feedback and a quarterly engagement survey instrumented through BetterUP Impraise. The organization configured the platform to support SMART goal templates, manager coaching prompts and analytics dashboards so the People and Culture team could collate, report and draw analysis from performance conversations. The rollout was structured to introduce people managers first so they could act as coaches and embed the Best Self, Best Starlight process across teams. BetterUP Impraise covered a geographically dispersed workforce across 19 locations, including office, hospital based and remote staff, and a mix of full time, part time and casual employees, with People and Culture driving adoption and supporting managers to run quality coaching conversations. Prior to the deployment Starlight used a manual paper based process that did not support easy reporting or meaningful feedback, and implementation of BetterUP Impraise enabled ongoing quality conversations and peer to peer feedback. Starlight reported high adoption and a shift in engagement scores attributed to the platform, and the People and Culture team continues to use BetterUP Impraise analytics to support manager coaching and performance planning. | |
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TicketSwap | Professional Services | 200 | $20M | Netherlands | BetterUp | BetterUP Impraise | Employee Experience | 2018 | n/a | In 2018, TicketSwap implemented BetterUP Impraise to improve its performance management and feedback workflows. TicketSwap implemented BetterUP Impraise as an Employee Experience application under the People and Culture remit to provide managers and employees with a single platform for continuous feedback and structured reviews. Configuration focused on continuous feedback loops, structured bi-annual review templates, and 1:1 meeting capture so managers could record conversations and action points consistently. The implementation emphasized a strong user experience to match TicketSwap’s developer-heavy workforce and to minimize disruption to established ways of working. Operational coverage included HR, people managers, engineering teams, and company leadership across TicketSwap’s multicultural staff, with the People and Culture team owning rollout and adoption. The platform centralized multiple sources of performance information alongside each employee record, enabling consolidation of peer feedback, self-reflection entries, and manager notes. Governance and process restructuring included workshops on both the technology and the human skills of giving and receiving feedback, plus a shift toward ongoing feedback cadence and manager accountability for follow up. Outcomes explicitly stated by TicketSwap include increased volume of feedback, higher self-awareness among employees, and a clearer, more accountable framework for performance conversations after the BetterUP Impraise rollout. | |
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Wolt | Retail | 1430 | $800M | Finland | BetterUp | BetterUP Impraise | Employee Experience | 2018 | n/a | In 2018, Wolt implemented BetterUP Impraise as an Employee Experience application to introduce a structured feedback and performance process across its rapidly growing organization. Wolt expanded to 23 countries and scaled headcount from hundreds into the thousands, creating a need for a flexible, intuitive platform to support distributed teams and remote onboarding while reducing administrative burden for HR and Team Leads. Wolt configured BetterUP Impraise to support a continuous feedback workflow branded internally as Feedback Chats, embedding self-evaluation, peer feedback, and Team Lead feedback into a repeatable review cadence. The implementation used the platform for 1:1 templates, goal-setting, and structured check-ins, and Wolt incorporated 30, 60 and 90 day check-ins into onboarding. Reporting and adoption dashboards were configured to track participation and surface areas for HR follow up. Operational coverage included a pilot with a single department followed by a company-wide roll out in early 2020, with adoption driven through Team Lead enablement and internal communications such as Tips n Tricks. The HR organization worked closely with their customer success manager to design the Feedback Chats workflow and to scale usage across teams, using the tool to support recruitment validation and remote onboarding processes. Governance and process changes emphasized manager training, standardized follow up via 1:1s after each feedback loop, and encouragement for employees to set personal development goals based on feedback. Post launch metrics reported a 93 percent participation rate on self-evaluations, 97 percent of Team Leads submitting full or partial reviews, and an average post launch experience score of 3.37 out of 4 from 493 responses, while ongoing benefit statements highlighted persistent documentation of feedback to support reflection and year round performance assessment. |
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