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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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List of Billtrust Business Directory Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Daikin United States Manufacturing 25000 $10.6B United States Billtrust Billtrust Business Directory Payment Processing 2019 n/a In 2019, Daikin United States deployed Billtrust Business Directory as part of a Payment Processing initiative alongside Billtrust’s Invoicing & Payments, targeting a shift from paper to electronic invoicing. The finance and accounts receivable program was scoped for North America and executed focused eAdoption campaigns in Q4 2019 through Q1 2020 to accelerate customer conversion to digital channels. The implementation centered on electronic invoice presentment and payment workflows, using Billtrust Business Directory to drive customer enrollment and digital invoice delivery. Configuration emphasized invoice presentment logic, payment capture pathways, and campaign-triggered enrollment messaging consistent with Payment Processing functional workflows. Operational coverage included Daikin’s finance and AR teams across North America, with campaign segmentation applied to customer cohorts remaining on paper billing. The deployment leveraged Billtrust’s Invoicing & Payments capabilities in tandem with Billtrust Business Directory and aligned the solution with existing billing and accounts receivable processes to streamline receivables operations. Campaign outcomes were explicit, producing an 86% average campaign conversion and increasing electronic invoice presentment from 13% to 62%. The program delivered a projected savings of approximately $600k over three years as reported by the implementation case study.
Dakota Supply Group Distribution 1200 $582M United States Billtrust Billtrust Business Directory Payment Processing 2020 n/a In 2020 Dakota Supply Group implemented Billtrust Invoicing and Payments as part of a finance accounts receivable digital adoption program in the United States. The rollout targeted Payment Processing capabilities to increase electronic invoice delivery and capture online payments for distribution operations. Deployment focused on configuring Billtrust Invoicing and Payments to support electronic invoicing workflows, customer email delivery sequences, and online receivables routing, working with Billtrust’s eSolutions team to design targeted email campaigns that drove eInvoice adoption. The Billtrust Business Directory was used as part of the eSolutions campaign to enhance customer delivery preferences and improve reach for electronic invoice channels. Operational coverage centered on finance and AR teams within Dakota Supply Group, with the initiative beginning in early 2020 and results measured into 2021. Reported outcomes include eInvoicing penetration growing from 51 percent to 74 percent and achieving 18 percent of receivables collected online, indicating adoption across invoicing and payment processing workflows.
Goodman Manufacturing Manufacturing 6500 $2.1B United States Billtrust Billtrust Business Directory Payment Processing 2017 n/a In 2017, Goodman Manufacturing implemented Billtrust Business Directory alongside Billtrust’s digital invoicing and payments solutions, leveraging Payment Processing capabilities to enable customers to view and pay invoices electronically. The deployment focused on converting paper invoicing flows to electronic presentment and enabling online payment capture for customer accounts. The implementation configured Billtrust Business Directory as a customer index to identify buyers who were already receiving digital invoices from other vendors through Billtrust, allowing Goodman to target enrollment. Functional capabilities implemented included electronic invoice presentment, online payment acceptance, and customer enrollment workflows, with configuration efforts to map Goodman customer records into the directory and route invoice delivery. Goodman worked with Billtrust’s eSolutions Team to run outreach and enrollment campaigns designed to increase digital adoption, integrating campaign activity into accounts receivable and billing operations and revising customer communication and payment acceptance processes. Initial customer adoption was slow, and Goodman used the Billtrust Business Directory together with the eSolutions Team campaigns to encourage customers to accept digital invoices and convert to digital forms of payments.
Distribution 2300 $600M United States Billtrust Billtrust Business Directory Payment Processing 2022 n/a
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Buyer Intent: Companies Evaluating Billtrust Business Directory

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Billtrust Business Directory. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Billtrust Business Directory for Payment Processing include:

  1. KI, a United States based Consumer Packaged Goods organization with 3000 Employees

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