List of Blackbaud Online Express Customers
Charleston, 29492, SC,
United States
Since 2010, our global team of researchers has been studying Blackbaud Online Express customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Blackbaud Online Express for Donor and Fundraising Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Blackbaud Online Express for Donor and Fundraising Management include: Ashley Hall, a United States based Education organisation with 344 employees and revenues of $24.0 million, Victory Junction, a United States based Non Profit organisation with 145 employees and revenues of $10.0 million, Phi Kappa Psi Foundation, a United States based Non Profit organisation with 57 employees and revenues of $7.0 million, Breakthrough Mental Health Research Foundation Australia, a Australia based Non Profit organisation with 12 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using Blackbaud Online Express, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ashley Hall | Education | 344 | $24M | United States | Blackbaud | Blackbaud Online Express | Donor and Fundraising Management | 2017 | n/a |
In 2017, Ashley Hall implemented Blackbaud Online Express integrated with Blackbaud Raiser’s Edge NXT to modernize fundraising, event registrations and volunteer tracking for the school in the United States. Blackbaud Online Express is deployed as a Donor and Fundraising Management application to capture online gifts, event sign ups, and volunteer commitments, supporting the school’s advancement and development functions.
The implementation configured online donation forms, event registration workflows and volunteer tracking capabilities, with automation around gift batch processing and constituent record synchronization. Blackbaud Online Express was configured to map form submissions into donor records and gift batches, reducing manual handling of transactions during high volume periods.
Integration architecture aligned Blackbaud Online Express to Blackbaud Raiser’s Edge NXT as the system of record for constituents and gifts, with automated batch imports into Raiser’s Edge NXT to streamline reconciliation. Operational coverage focused on the fundraising and events teams within the school, enabling event staff and volunteer coordinators to manage sign ups and payment capture through the integrated flow.
Governance and process changes centered on automated gift batch processing into Raiser’s Edge NXT, which reduced a previously multi-day processing task to under two hours. The deployment also captured 124 gifts through Blackbaud Online Express during a spring phone a thon, demonstrating the system’s role in improving online fundraising throughput.
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Breakthrough Mental Health Research Foundation Australia | Non Profit | 12 | $4M | Australia | Blackbaud | Blackbaud Online Express | Donor and Fundraising Management | 2022 | n/a |
In 2022, Breakthrough Mental Health Research Foundation implemented Blackbaud Online Express and Blackbaud Raiser’s Edge NXT for Donor and Fundraising Management. The deployment consolidated donor CRM, email marketing, and online donation forms into a vendor-hosted SaaS stack supporting the Foundation's fundraising campaigns in Australia.
Implementation focused on centralized donor records, automated communication workflows, and configurable online donation forms, with Blackbaud Online Express serving the public-facing donation and email marketing layer and Raiser’s Edge NXT providing donor CRM and campaign data orchestration. Data synchronization between Blackbaud Online Express and Blackbaud Raiser’s Edge NXT enabled unified donor segmentation, campaign activity tracking, and campaign list management. The operational scope covered fundraising and marketing functions for the 12-person nonprofit, shifting campaign execution and donor communications onto a single platform and introducing process changes for campaign orchestration and communications governance. Reported outcomes included improved targeted email workflows and accelerated fundraising insights for campaigns.
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Phi Kappa Psi Foundation | Non Profit | 57 | $7M | United States | Blackbaud | Blackbaud Online Express | Donor and Fundraising Management | 2017 | n/a |
In 2017, Phi Kappa Psi Foundation implemented Blackbaud Online Express to support its Donor and Fundraising Management needs. The organization configured Blackbaud Online Express to centralize constituent records and gift processing across scholarship programs, leadership development grants, and housing campaign workflows for a membership base that includes 80,000 living alumni.
Blackbaud Online Express was used to consolidate core fundraising capabilities such as constituent management, gift and pledge tracking, online giving forms, appeal segmentation, automated receipting, and stewardship reporting. Implementation and operational oversight were led by Patrick Griffith, the foundation’s director of advancement services, who aligned configuration and communications workflows to increase engagement with undergraduates and alumni in a sector where typical response rates can be under 3 percent.
Operational coverage focused on advancement services, fundraising and alumni relations, and scholarship administration, with processes restructured to centralize donor records and standardize appeal segmentation and stewardship cadence. The foundation reports that the platform helps it raise more funds and build stronger relationships with members, and leadership emphasized the platform’s role in enabling reconnection and clearer impact communications to donors.
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Non Profit | 145 | $10M | United States | Blackbaud | Blackbaud Online Express | Donor and Fundraising Management | 2021 | n/a |
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