List of BlackBerry Cybersecurity (ex Cylance) Customers
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Since 2010, our global team of researchers has been studying BlackBerry Cybersecurity (ex Cylance) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BlackBerry Cybersecurity (ex Cylance) for Endpoint Detection and Response (EDR) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BlackBerry Cybersecurity (ex Cylance) for Endpoint Detection and Response (EDR) include: Eli Lilly, a United States based Life Sciences organisation with 50605 employees and revenues of $65.18 billion, Reece Group, a Australia based Distribution organisation with 9000 employees and revenues of $5.98 billion, OneTrust, a United States based Professional Services organisation with 2300 employees and revenues of $500.0 million and many others.
Contact us if you need a completed and verified list of companies using BlackBerry Cybersecurity (ex Cylance), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Eli Lilly | Life Sciences | 50605 | $65.2B | United States | BlackBerry | BlackBerry Cybersecurity (ex Cylance) | Endpoint Detection and Response (EDR) | 2018 | n/a |
In 2018, Eli Lilly deployed BlackBerry Cybersecurity (ex Cylance) as its Endpoint Detection and Response (EDR) solution. The implementation positioned BlackBerry Cybersecurity (ex Cylance) to provide file system protection and behavior based detection across the companys endpoint estate, integrated into enterprise security monitoring workflows within the SOC.
Configuration and operational capabilities emphasized automation and incident triage, with developed and maintained scripts to collect endpoint telemetry and build SOC metrics. Functional components implemented included agent based endpoint protection, alert generation for suspicious file and process activity, quarantine capabilities, and scripted data extraction to feed case handling and metrics pipelines.
The EDR deployment was integrated with multiple security platforms already in use for event analysis and enrichment, including ArcSight for SIEM ingestion and Swimlane for case management. Additional contextual integrations used during triage and process improvement included Cisco Sourcefire for network IDS/IPS signals, Tanium for asset context, Qualys and Kenna for vulnerability enrichment, Symantec and McAfee endpoint scanners, and Cisco Ironport for email protection, enabling consolidated event correlation and enrichment across those systems.
Governance and operational rollout reflected hands on SOC process changes led by a Sr. Security Analyst contracted through Virtusa between November 2017 and February 2019, focusing on automation, scripted metric collection, and standardized triage workflows. Those activities centralized EDR alert handling into existing swimlane case workflows and SIEM driven escalation paths, aligning Endpoint Detection and Response (EDR) telemetry with enterprise incident response and vulnerability management processes.
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OneTrust | Professional Services | 2300 | $500M | United States | BlackBerry | BlackBerry Cybersecurity (ex Cylance) | Endpoint Detection and Response (EDR) | 2020 | n/a |
In 2020, OneTrust implemented BlackBerry Cybersecurity (ex Cylance) as its Endpoint Detection and Response (EDR) solution. The deployment was executed by the internal IT support organization to secure Mac and PC endpoints used across corporate operations, with an emphasis on endpoint protection and remote remediation capabilities.
BlackBerry Cybersecurity (ex Cylance) was configured to deliver agent-based threat detection and remote device wipe functionality, consistent with Endpoint Detection and Response (EDR) operational modules such as endpoint telemetry collection, alerting, and quarantine controls. Agent lifecycle and configuration settings were integrated into device provisioning workflows so that protection and remediation agents were applied at onboarding and maintained through the device lifecycle.
Operational integrations were explicit, onboarding and offboarding workflows used JSON scripts to update user profiles in Azure AD, device provisioning for onboarding was performed through Workspace ONE, and device wipes for off-boards were executed through BlackBerry Cybersecurity (ex Cylance) and AirWatch for Mac and PC devices. Incident routing, knowledge base updates, and ticketing were handled through JIRA ITSM and Salesforce, and end-user support activities were coordinated via the Azure Portal, embedding EDR controls into existing identity and ITSM processes.
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Reece Group | Distribution | 9000 | $6.0B | Australia | BlackBerry | BlackBerry Cybersecurity (ex Cylance) | Endpoint Detection and Response (EDR) | 2019 | n/a |
In 2019, Reece Group implemented BlackBerry Cybersecurity (ex Cylance) as its Endpoint Detection and Response (EDR) platform, positioning the application to support IT and security operations across the distributor. The deployment followed an expression of interest, a proof of concept and a proof of value process after the incumbent antivirus, Symantec, was put up for renewal, and Reece evaluated three vendors before selecting BlackBerry Cybersecurity.
Melbourne-based security consultant Cyber Risk advised on the engagement, contributing to proof of concept development and operational tuning. Cyber Risk worked with Reece to develop detection zones and policy frameworks and to establish configuration standards consistent with Endpoint Detection and Response (EDR) workflows, emphasizing cloud-hosted agent management and policy-driven detection.
The implementation leveraged the cloud aspects of BlackBerry Cybersecurity to reduce on-premises operational activities, including the servers that previously hosted the Symantec solution and the need for regular manual update pushes. Agent deployment and centralized policy enforcement were focal points, aligning endpoint prevention and detection capabilities with Reece Group IT processes.
Governance and rollout were structured around Cyber Risk's recommendations for policy tuning and phased proof of concept validation, enabling Reece's IT team to begin deploying BlackBerry Cybersecurity before the incumbent solution expired. The engagement centered on embedding EDR controls, operationalizing detection and response policies, and transferring tuned operational practices into Reece's ongoing security operations.
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Buyer Intent: Companies Evaluating BlackBerry Cybersecurity (ex Cylance)
- Links Projects, a United Kingdom based Construction and Real Estate organization with 30 Employees
- Essway Cyber Security Solutions, a India based Professional Services company with 20 Employees
- Arctic Wolf Networks, a United States based Professional Services organization with 2600 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Links Projects | Construction and Real Estate | 30 | $3M | United Kingdom | 2025-05-17 | |
| Essway Cyber Security Solutions | Professional Services | 20 | $2M | India | 2025-05-06 | |
| Arctic Wolf Networks | Professional Services | 2600 | $500M | United States | 2025-04-29 |