List of Botnation AI Customers
Paris, 75015,
France
Since 2010, our global team of researchers has been studying Botnation AI customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Botnation AI for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Botnation AI for Chatbots and Conversational AI include: Bfv Societe Generale, a Madagascar based Banking and Financial Services organisation with 870 employees and revenues of $270.0 million, Advans Cameroun, a Cameroon based Professional Services organisation with 480 employees and revenues of $34.0 million, Valloire Habitat, a France based Construction and Real Estate organisation with 250 employees and revenues of $30.0 million, Isispharma France, a France based Life Sciences organisation with 50 employees and revenues of $27.0 million, Banque Française Commerciale Océan Indien (BFCOI), a France based Banking and Financial Services organisation with 400 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using Botnation AI, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Botnation AI customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Advans Cameroun | Professional Services | 480 | $34M | Cameroon | Botnation AI | Botnation AI | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Advans Cameroun deployed Botnation AI on its website to introduce a customer-facing conversational layer. The Botnation AI implementation functions as a Chatbots and Conversational AI solution embedded as a web widget to automate routine customer inquiries and guide visitors through product and service information. The deployment focused on public site interactions and was configured to deliver scripted conversational flows alongside natural language understanding for common intents.
Functional capabilities implemented with Botnation AI include multi-step conversational flows, FAQ automation, lead capture prompts, intent recognition, and scripted escalation paths to internal teams, reflecting standard Chatbots and Conversational AI workflows. Governance and operational ownership were aligned to customer service and marketing stakeholders who manage conversational scripts and knowledge content on the website, with iterative updates to flows and content to maintain accuracy and relevance. This Advans Cameroun Botnation AI Chatbots and Conversational AI deployment supports customer service and digital engagement business functions through an embedded web-channel configuration.
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Banque Française Commerciale Océan Indien (BFCOI) | Banking and Financial Services | 400 | $25M | France | Botnation AI | Botnation AI | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Banque Française Commerciale Océan Indien implemented Botnation AI on its public website. The deployment uses Botnation AI in the Chatbots and Conversational AI category to provide customer-facing conversational interfaces that support retail and small business banking inquiries through the web channel.
The implementation centers on web-embedded conversational flows, combining FAQ automation, guided self-service workflows, intent recognition, and natural language processing to manage routine questions and transaction inquiries. Configuration emphasized channel-specific scripts, session state management, and escalation pathways that route complex cases to human agents, while templated responses and message orchestration standardize customer interactions. Botnation AI is the named application managing conversation logic and front-end engagement across the site.
Operational ownership is described by digital channels and customer service functions, which maintain conversation content, governance over response patterns, and compliance controls for online interactions. Rollout scope was limited to the website channel, positioning the Chatbots and Conversational AI implementation to support online banking customer interactions and to serve as a first-line triage for contact center workloads.
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Bfv Societe Generale | Banking and Financial Services | 870 | $270M | Madagascar | Botnation AI | Botnation AI | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Bfv Societe Generale deployed Botnation AI on its public website. This deployment of Botnation AI is categorized as Chatbots and Conversational AI and provides a customer-facing conversational interface for website visitors to initiate banking inquiries and service requests.
The implementation uses an embedded web chat widget delivering dialog management and intent detection workflows, configured to automate scripted FAQs, capture basic request data through form-based prompts, and surface escalation triggers for handoff to human agents. Configuration work focused on conversational flow design and content authoring, consistent with Chatbots and Conversational AI functional patterns for customer engagement and inquiry handling.
Operational ownership is concentrated within digital channels and customer service functions, with governance oriented around conversational script maintenance, content updates and channel monitoring by the bank's digital or marketing teams. Bfv Societe Generale uses Botnation AI in the Chatbots and Conversational AI category to augment its website-based customer service and digital engagement capabilities, positioning the solution as the bank's front-line conversational layer for online retail banking interactions.
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Retail | 14 | $2M | France | Botnation AI | Botnation AI | Chatbots and Conversational AI | 2021 | n/a |
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Manufacturing | 200 | $20M | France | Botnation AI | Botnation AI | Chatbots and Conversational AI | 2021 | n/a |
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Life Sciences | 50 | $27M | France | Botnation AI | Botnation AI | Chatbots and Conversational AI | 2021 | n/a |
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Manufacturing | 15 | $5M | France | Botnation AI | Botnation AI | Chatbots and Conversational AI | 2022 | n/a |
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Construction and Real Estate | 250 | $30M | France | Botnation AI | Botnation AI | Chatbots and Conversational AI | 2021 | n/a |
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Buyer Intent: Companies Evaluating Botnation AI
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