List of Bottomline Risk and Fraud Management Customers
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Since 2010, our global team of researchers has been studying Bottomline Risk and Fraud Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Bottomline Risk and Fraud Management for AML, Fraud and Compliance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Bottomline Risk and Fraud Management for AML, Fraud and Compliance include: Capital One, a United States based Banking and Financial Services organisation with 76300 employees and revenues of $39.11 billion, Standard Life UK, a United Kingdom based Banking and Financial Services organisation with 4500 employees and revenues of $1.57 billion, Delaware Justice Information Services, a United States based Government organisation with 30 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Bottomline Risk and Fraud Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the TRM software purchases.
The Bottomline Risk and Fraud Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of TRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Capital One | Banking and Financial Services | 76300 | $39.1B | United States | Bottomline Technologies | Bottomline Risk and Fraud Management | AML, Fraud and Compliance | 2019 | n/a | In 2019, Capital One implemented Bottomline Risk and Fraud Management. The Bottomline Risk and Fraud Management deployment targeted AML, Fraud and Compliance use cases across risk operations and treasury product teams. Configuration focused on transaction monitoring, alert scoring, watchlist screening, and case management capabilities typical for AML, Fraud and Compliance platforms. Rules and analytic models were tuned to detect anomalous payment patterns and potential fraud vectors while also flagging commercial client behaviors relevant to treasury product adoption. The implementation ingested transaction records, customer profiles, and payment activity to correlate fraud signals with treasury product entitlements and product usage patterns. Operational ownership was shared between fraud investigations, AML operations, and treasury sales enablement to ensure alerts could feed referral workflows for sales assessment. Governance controls were defined to route qualified leads into a treasury product identification workflow, enabling the system to identify cross sell opportunities for Treasury Management products such as Positive Pay/ACH PP, Lockbox, Intellix, Escrow-Express. Change management included updating escalation playbooks and case handling procedures so AML, Fraud and Compliance personnel could document commercial intent alongside risk remediation. | |
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Delaware Justice Information Services | Government | 30 | $3M | United States | Bottomline Technologies | Bottomline Risk and Fraud Management | AML, Fraud and Compliance | 2019 | n/a | In 2019 Delaware Justice Information Services implemented Bottomline Risk and Fraud Management, deploying Bottomline’s Intellinx Cyber Fraud and Risk Management capabilities to monitor mainframe user activity. The deployment targeted AML, Fraud and Compliance use cases and progressed from a successful pilot to full production in a short timeframe. The implementation installed Bottomline Intellinx session capture and the Intellinx Analytic Engine to record and index every user interaction at the application screen level, enabling field-value search and visual, screen-by-screen replay of user sessions. The solution was configured to build behavioral profiles of individual users and groups, generate real-time alerts based on algorithmic comparisons to historical and peer behaviors, and to capture recorded data with encryption and digital signing for forensic admissibility. Operationally the system connected non-invasively to the agency mainframe, recording activity for all users without measurable performance impact and making recorded sessions available to investigators for rapid retrieval. The rollout covered DELJIS investigator workflows and support for law enforcement request processing, shifting evidence capture and review into automated, searchable records. Governance and process effects were explicit, investigators moved from manual, labor-intensive processes to automated, real-time workflows and DELJIS staff gained capacity to investigate every request from law enforcement rather than focusing only on major crimes. The Intellinx deployment reduced internal investigation time by more than 90 percent, created an effective deterrent because users are aware of continuous recording, and helped ensure compliance with state and federal record privacy laws. | |
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Standard Life UK | Banking and Financial Services | 4500 | $1.6B | United Kingdom | Bottomline Technologies | Bottomline Risk and Fraud Management | AML, Fraud and Compliance | 2011 | n/a | In 2011, Standard Life UK deployed Bottomline Risk and Fraud Management from Bottomline Technologies in the AML, Fraud and Compliance category to provide SaaS-based connectivity to the SWIFT Network for exchanging financial messages. The deployment established cloud-hosted message exchange and screening as the core architecture, linking SWIFT messaging into a centralized risk and fraud control plane to minimize operational risk, improve efficiency and reduce costs. Bottomline Risk and Fraud Management was positioned to handle message validation, format translation and rule-based screening as part of the SaaS connectivity layer. Operational coverage focused on payments, treasury and compliance workflows that rely on SWIFT message exchange, with the application used to ingest and analyze financial messages as they traverse the network. Functionality aligned to the AML, Fraud and Compliance category included transaction screening, alert generation and workflow orchestration to support investigations and compliance decisioning. Governance was organized around standardized message-handling procedures and centralized control of screening rules to bring SWIFT message exchange into existing compliance and operations processes. |
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