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List of BRG Hoteldoor E-Commerce Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Batani Select Hotels Italy Leisure and Hospitality 10 $1M Italy BRG BRG Hoteldoor E-Commerce eCommerce 2022 n/a In 2022 Batani Select Hotels Italy implemented BRG Hoteldoor E-Commerce as its centralized eCommerce platform. The deployment positioned BRG Hoteldoor E-Commerce as the hotel group’s CMS and CRM backbone, consolidating multiple hotel websites and centralizing guest and prospect records to support marketing and direct-sales activities across the Batani portfolio in Italy. The implementation combined a content management module for multi-property site administration, a centralized CRM to unify guest and prospect profiles, and Hoteldoor sales eCommerce capabilities to capture direct bookings and requests for quotes. Configuration emphasized unified customer profiles, marketing segmentation and direct-sales workflows to reduce dependence on third party distribution channels and to streamline quote handling and promotions. Operational coverage focused on marketing and direct-sales functions for Batani Select Hotels across Italy, with centralized content and customer data governance to standardize messaging and quoting processes across sites. The Hoteldoor case study for Batani reports explicit outcomes tied to the implementation, including a 150 percent increase in requests for quotes, a 20 percent reduction in OTA commissions and a 15 percent increase in occupancy.
Club Family Hotel Leisure and Hospitality 300 $30M Italy BRG BRG Hoteldoor E-Commerce eCommerce 2021 n/a In 2021, Club Family Hotel implemented BRG Hoteldoor E-Commerce to consolidate guest data and streamline direct booking commerce across its portfolio. The deployment targeted the chain's 12 properties in Italy and used BRG Hoteldoor E-Commerce within the eCommerce category to centralize customer profiles and orchestrate direct booking flows for sales and marketing teams. The implementation configured two core modules, the Customer Data Hub and Hoteldoor Sales/e-commerce, to aggregate property level guest records, enable segmentation, and drive automated CRM and eCommerce sales flows. Configuration work focused on profile normalization, guest segmentation, and orchestration rules that coordinate booking state and marketing eligibility across properties. Integrations were established with each property's PMS and booking engine to synchronize reservation records and booking status back into the Customer Data Hub, enabling centralized audience targeting and coordinated booking management. Operational coverage explicitly impacted sales, marketing, and booking management functions across all 12 properties, aligning central commerce orchestration with property level operations. Governance and rollout followed a centralized data hub model that allowed corporate marketing to create chain wide campaigns while preserving property execution of reservations through their PMS. The vendor case highlights improved conversion and streamlined booking management across the chain as outcomes of the BRG Hoteldoor E-Commerce deployment.
Palazzo di Varignana Leisure and Hospitality 150 $18M Italy BRG BRG Hoteldoor E-Commerce eCommerce 2023 n/a In 2023, Palazzo di Varignana deployed BRG Hoteldoor E-Commerce to centralize multilingual site management and direct eCommerce sales. The BRG Hoteldoor E-Commerce implementation is used to manage multilingual content, run marketing automation and operate direct sales of experiences, vouchers and products through the property's public site. The hotel's online presence exposes booking, voucher and shop functionality consistent with Hoteldoor case history documentation. Modules and configuration emphasize multilingual CMS capabilities, marketing automation workflows and an eCommerce Sales module. The specific use of Hoteldoor's eCommerce Sales module is inferred from the cited case history and aligns with the visible booking, voucher and shop exposure on the property website. Operational scope centers on the Italy property, with commercial and marketing functions supported by CRM-driven contact segmentation, product catalog configuration and voucher lifecycle workflows, and governance focused on centralizing content localization and automating marketing to sales touchpoints.
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FAQ - APPS RUN THE WORLD BRG Hoteldoor E-Commerce Coverage

BRG Hoteldoor E-Commerce is a eCommerce solution from BRG.

Companies worldwide use BRG Hoteldoor E-Commerce, from small firms to large enterprises across 21+ industries.

Organizations such as Club Family Hotel, Palazzo di Varignana and Batani Select Hotels Italy are recorded users of BRG Hoteldoor E-Commerce for eCommerce.

Companies using BRG Hoteldoor E-Commerce are most concentrated in Leisure and Hospitality, with adoption spanning over 21 industries.

Companies using BRG Hoteldoor E-Commerce are most concentrated in Italy, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of BRG Hoteldoor E-Commerce across Americas, EMEA, and APAC.

Companies using BRG Hoteldoor E-Commerce range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 66.67%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of BRG Hoteldoor E-Commerce include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified BRG Hoteldoor E-Commerce customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of eCommerce.