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Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Broadcom CA DX Unified Infrastructure Management Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Bespin Global Professional Services 810 $150M South Korea Broadcom Broadcom CA DX Unified Infrastructure Management Application Performance Management 2016 n/a In 2016, Bespin Global deployed Broadcom CA DX Unified Infrastructure Management as an Application Performance Management platform to create a single, consolidated monitoring backbone across its managed services. The Broadcom CA DX Unified Infrastructure Management deployment was positioned to support both physical datacenter assets and public cloud platforms, providing centralized visibility for operations and client reporting. The implementation focused on unified monitoring and SLA reporting capabilities, instrumenting infrastructure telemetry and consolidated dashboards that underpin Bespin Global's Premium Cloud service. Functional coverage included cross-platform infrastructure health monitoring, alerting for service level agreements, and client-facing dashboards to present operational status to customers. Operational scope extended across Bespin Global managed services in South Korea and China, integrating public cloud monitoring for AWS alongside on-premises datacenter monitoring. The solution was used by operations and service delivery teams to centralize incident awareness and to standardize SLA measurement and reporting across regions. Governance and rollout emphasized using the platform to enable scalable managed cloud offerings and consistent SLA compliance processes, with consolidated dashboards used for client communications and internal operations. Outcomes stated by Bespin Global included improved operational efficiency, stronger SLA compliance, and the ability to present unified dashboards to clients, all supported by Broadcom CA DX Unified Infrastructure Management.
The University of Chicago Education 9000 $2.3B United States Broadcom Broadcom CA DX Unified Infrastructure Management Application Performance Management 2011 n/a In 2011, the University of Chicago implemented Broadcom CA DX Unified Infrastructure Management for Application Performance Management. The deployment established a centralized, service centric IT monitoring architecture across servers, networks, VoIP, data center infrastructure and business services in the United States. The implementation followed a phased sequence beginning with ping checks, progressing to SNMP based device monitoring, and culminating in consolidated service views that mapped business services to underlying infrastructure. Broadcom CA DX Unified Infrastructure Management was configured to monitor and correlate metrics from server and network layers, VoIP systems, data center infrastructure, and defined business services, enabling end to end visibility and standard operational workflows for alerting and escalation. Operational ownership resided with campus IT operations, which used the platform to centralize event detection and incident triage across campus sites in the United States. The project reported measurable reductions in outages and faster incident triage, and improved hardware uptime to around 99.95 percent. Rollout governance used the phased approach to sequence onboarding of device classes and service mappings, allowing campus teams to validate monitoring and refine escalation procedures as visibility expanded. The configuration of service views and centralized monitoring informed operational practices for incident response and availability management across the university.
William Hill Professional Services 12000 $1.6B United Kingdom Broadcom Broadcom CA DX Unified Infrastructure Management Application Performance Management 2013 n/a In 2013 William Hill deployed Broadcom CA DX Unified Infrastructure Management to unify monitoring across its infrastructure and apply Application Performance Management to customer-facing betting platforms in the United Kingdom. The deployment was implemented alongside CA App Synthetic Monitor and Server Management to consolidate visibility, standardize reporting, and provide a single monitoring backbone for transactional services. Implementation work focused on centralizing instrumentation and alerting, configuring synthetic transaction monitoring for critical betting flows, and extending server management for host level metrics and automated health checks. Broadcom CA DX Unified Infrastructure Management was configured to deliver end to end transaction visibility, threshold based alerts, and consolidated dashboards for operations and service owners. Operational coverage targeted the customer-facing betting platforms and peak event traffic such as the Melbourne Cup, with monitoring data feeding operations and incident workflows to move the organization from reactive troubleshooting to proactive operations. The solution linked synthetic checks, infrastructure metrics, and server health into runbook driven responses and centralized reporting that supported IT operations and incident management. Reports after adoption cite reduced major incidents during peak events and sustained high availability, with approximately 99% uptime for customer-facing systems attributed to improved visibility and reporting from Broadcom CA DX Unified Infrastructure Management. Governance changes emphasized standardized monitoring ownership and incident escalation procedures to improve operational readiness for high traffic betting periods.
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