List of Caliber Public Safety Online RMS Customers
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Since 2010, our global team of researchers has been studying Caliber Public Safety Online RMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Caliber Public Safety Online RMS for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Caliber Public Safety Online RMS for Document Management include: City Of Danville United States, a United States based Government organisation with 1258 employees and revenues of $324.0 million, Covington County - Mississippi, a United States based Government organisation with 150 employees and revenues of $16.0 million, Lamar County Sheriff’s Office, a United States based Government organisation with 50 employees and revenues of $6.0 million, Jasper Community Arts C, a United States based Construction and Real Estate organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Caliber Public Safety Online RMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City Of Danville United States | Government | 1258 | $324M | United States | Constellation Software Inc. | Caliber Public Safety Online RMS | Document Management | 2025 | n/a |
In 2025, City Of Danville United States selected Caliber Public Safety Online RMS and the broader Caliber Public Safety suite from Constellation Software Inc. following a March 2025 announcement to deploy a fully integrated public safety platform that includes Online RMS, computer aided dispatch CAD, and jail management system JMS for the Danville region. The vendor press release explicitly lists records management and dispatch modules as part of the full-suite implementation, indicating records and dispatch are primary deployment signals for the municipality.
Caliber Public Safety Online RMS is being positioned to serve core Document Management needs for municipal public safety, with configuration focused on records management and dispatch capabilities. Implementation work centers on incident intake and incident record lifecycle, centralized case and report indexing, and dispatch orchestration tied to CAD workflows, consistent with typical Online RMS functional patterns. The narrative emphasizes the relationship City Of Danville United States Caliber Public Safety Online RMS Document Management emergency response and information sharing across public safety functions.
Operational coverage targets police, fire, and EMS agencies within the City of Danville, with integration across dispatch centers and municipal public safety units to speed information sharing. The implementation is described as a unified platform approach, integrating Online RMS with CAD and JMS to reduce silos between records, dispatch, and custody workflows, and to provide a single repository for incident documentation under a Document Management posture.
Governance and rollout are framed around a municipal-led deployment sequence announced in March 2025, with implementation oversight expected to align municipal IT and public safety leadership to coordinate configuration, data governance, and cross-agency access policies. The stated objectives are to modernize emergency response, speed information sharing across police, fire, and EMS, and improve operational efficiency as part of the Caliber Public Safety Online RMS driven program.
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Covington County - Mississippi | Government | 150 | $16M | United States | Constellation Software Inc. | Caliber Public Safety Online RMS | Document Management | 2023 | n/a |
In 2023 Covington County - Mississippi implemented Caliber Public Safety Online RMS as part of a broader Caliber suite rollout, with the Online RMS deployed in December 2023. The deployment was executed for the Covington County Sheriff’s Office and explicitly accompanied by Caliber modules JailTracker and hosted CAD NG within the same suite deployment.
Caliber Public Safety Online RMS was configured to provide core Document Management capabilities including electronic records intake, document capture and indexing, incident and case record consolidation, and NIBRS/UCR reporting workflows aligned to law enforcement reporting standards. The Online RMS implementation focused on records management configuration, searchable document repositories, and procedural workflows to support statutory reporting requirements.
The suite-level deployment integrated operational flows between the Online RMS, JailTracker, and the hosted CAD NG to enable case-to-jail and dispatch-to-records continuity, and it was intended to enable secure data sharing with neighboring agencies to support regional reporting and collaboration. Operational scope was centered on the Sheriff’s Office records, corrections intake, and dispatch interoperability across Covington County.
Governance work emphasized compliance with NIBRS and UCR reporting procedures and the establishment of data sharing protocols for inter-agency exchange. The stated outcomes of the implementation were to modernize records management, improve NIBRS/UCR compliance, and enable data sharing with neighboring agencies, consistent with the vendor announcement.
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Jasper Community Arts C | Construction and Real Estate | 10 | $1M | United States | Constellation Software Inc. | Caliber Public Safety Online RMS | Document Management | 2022 | n/a |
In 2022 Jasper Community Arts C implemented Caliber Public Safety Online RMS to support the Jasper Police Department's records management and reporting workflows. The Caliber Public Safety Online RMS Document Management deployment focused on consolidating incident records and standardizing report capture across the department.
The deployment followed a cloud hosted Online RMS architecture and implemented core Document Management capabilities including records management, incident and report writing workflows, template driven report capture, searchable case records, and user access controls. Configurations emphasized report templates and form-driven capture to reduce manual entry and to address data silos referenced in the vendor testimonial.
Operational coverage centered on the Jasper Police Department, applying the system to patrol officers, records clerks, and supervisors, with rollout described on the vendor customer experience page as a department level implementation. Governance elements included role based access controls and audit trails to support records stewardship and case continuity, and the vendor page explicitly states the implementation eliminated data silos, reduced report writing time, and allowed officers to spend more time on patrol, the vendor did not publish an exact purchase year so 2022 is provided as an estimate.
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Government | 50 | $6M | United States | Constellation Software Inc. | Caliber Public Safety Online RMS | Document Management | 2023 | n/a |
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