List of CapInfo Cap Loyalty Customers
PARIS, 75009,
France
Since 2010, our global team of researchers has been studying CapInfo Cap Loyalty customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CapInfo Cap Loyalty for Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CapInfo Cap Loyalty for Customer Loyalty include: Fnac, a France based Retail organisation with 26018 employees and revenues of $7.40 billion, Go Sport France Sas, a France based Retail organisation with 3499 employees and revenues of $800.0 million, Franprix, a France based Retail organisation with 1989 employees and revenues of $431.0 million and many others.
Contact us if you need a completed and verified list of companies using CapInfo Cap Loyalty, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CapInfo Cap Loyalty customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Fnac | Retail | 26018 | $7.4B | France | CapInfo | CapInfo Cap Loyalty | Customer Loyalty | 2019 | n/a | In 2019, Fnac implemented CapInfo Cap Loyalty as part of CapInfo's omnichannel platform to manage loyalty programmes and personalised promotions across online and store channels in France. The deployment targeted Customer Loyalty capabilities to centralize member experience and promotional delivery across the ecommerce storefront and physical stores. CapInfo Cap Loyalty was configured to support core loyalty programme operations including membership account management, personalized promotion orchestration, tier and reward structures, and real-time offer eligibility evaluation. The solution leveraged omnichannel campaign orchestration to synchronize promotional rules and personalized communications, enabling consistent offer presentation and redemption across digital and in-store touchpoints. Operational ownership for the rollout was concentrated in marketing and customer engagement teams with coverage across Fnac stores and online channels in France, integrating with ecommerce checkout and in-store point of sale workflows to maintain continuity of reward issuance and redemption. Reported outcomes from the vendor's customer references highlight improved customer re-engagement and higher repeat purchase rates following the Customer Loyalty implementation. | |
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Franprix | Retail | 1989 | $431M | France | CapInfo | CapInfo Cap Loyalty | Customer Loyalty | 2019 | n/a | In 2019, Franprix implemented CapInfo Cap Loyalty as a Customer Loyalty solution for its grocery operations in France. The implementation is documented on CapInfo's customer roster and is positioned to run loyalty and promotion programmes across Franprix stores and digital channels, aligning the CapInfo Cap Loyalty application with CRM and marketing use cases at the retailer. The CapInfo Cap Loyalty deployment centers on omnichannel loyalty capabilities common to the Customer Loyalty category, including program membership management, campaign and promotion orchestration, customer segmentation for targeted offers, and support for vouchers and points mechanics. CapInfo Cap Loyalty is described as part of an omnichannel platform, so configuration work likely focused on synchronizing in-store and digital redemptions, enrollment workflows, and campaign scheduling to maintain consistent offer logic across channels. Operational scope covers Franprix retail store operations and digital channels in the France market, with primary business functions impacted including marketing, CRM, and store operations. Governance and workflow adjustments would be expected to centralize campaign governance and loyalty rule management within marketing and CRM teams to enable cross-channel promotions. The implementation is positioned to improve CRM and marketing outcomes such as retention and basket size in France. | |
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Go Sport France Sas | Retail | 3499 | $800M | France | CapInfo | CapInfo Cap Loyalty | Customer Loyalty | 2019 | n/a | Go Sport France Sas implemented CapInfo Cap Loyalty in 2019 as a Customer Loyalty deployment to support retail loyalty, promotions and omnichannel customer experience across its French stores and e-commerce channels. The CapInfo Cap Loyalty Customer Loyalty application is positioned to centralize loyalty enrollment, campaign execution and customer profile management to bolster CRM and marketing functions within Go Sport France Sas. The implementation narrative indicates use of standard Customer Loyalty modules including loyalty account management, promotions engine, customer segmentation and omnichannel orchestration, inferred from CapInfo product descriptions and customer listings. Deployment architecture is described as a centralized loyalty engine spanning physical store touchpoints and the online storefront, with operational scope focused on marketing, CRM, store operations and e-commerce teams across France. Governance and process changes centered on embedding loyalty workflows into marketing campaigns and in-store enrollment, with the stated aim of increasing repeat visits and spend in the France region. |
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