List of Capital Customer Onboarding Customers
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Since 2010, our global team of researchers has been studying Capital Customer Onboarding customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Capital Customer Onboarding for Investor Onboarding from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Capital Customer Onboarding for Investor Onboarding include: Bank Audi Qatar, a Qatar based Banking and Financial Services organisation with 50 employees and revenues of $20.0 million, Diama Bank Guinea, a Guinea based Banking and Financial Services organisation with 120 employees and revenues of $10.0 million, Banque Pour Le Commerce Et L'Industrie, a Mauritania based Banking and Financial Services organisation with 65 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using Capital Customer Onboarding, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Capital Customer Onboarding customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bank Audi Qatar | Banking and Financial Services | 50 | $20M | Qatar | Capital Banking Solutions | Capital Customer Onboarding | Investor Onboarding | 2013 | n/a |
In 2013, Bank Audi Qatar implemented Capital Customer Onboarding as part of a multi-year core banking and digital banking engagement with Capital Banking Solutions. The implementation used Capital Customer Onboarding within the CapitalBanker and CapitalDigital footprint to address customer acquisition and regulatory onboarding, positioning the application as an Investor Onboarding solution for retail banking and finance functions.
The deployment integrated Capital Customer Onboarding functionality with channel orchestration on CapitalDigital and core account provisioning on CapitalBanker, with configuration focused on digital account opening, electronic document capture, KYC workflow orchestration, and rule-based decisioning consistent with Investor Onboarding capabilities. Implementation work emphasized multi-channel form capture and automated workflow handoffs to operations, aligning onboarding steps with CRM and payments workflows targeted in the broader engagement.
Integrations were executed within the CBS technology stack, linking onboarding workflows to internal CRM processes and payments processing modules as part of the CapitalBanker and CapitalDigital integration pattern. Operational coverage centered on retail banking and digital channels for Bank Audi Qatar, while the program formed part of Capital Banking Solutions’ wider Middle East multi-channel upgrade effort.
Governance followed a phased, multi-year rollout managed through the established partnership between Bank Audi Qatar and Capital Banking Solutions, with program governance combining vendor delivery, bank IT, and operations to redefine customer intake and compliance touchpoints. The implementation restructured front-to-core onboarding handoffs and introduced centralized workflow controls to coordinate onboarding across branches and digital channels.
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Banque Pour Le Commerce Et L'Industrie | Banking and Financial Services | 65 | $7M | Mauritania | Capital Banking Solutions | Capital Customer Onboarding | Investor Onboarding | 2017 | n/a |
In 2017, Banque Pour Le Commerce Et L'Industrie selected Capital Banking Solutions' CapitalDigital platform and initiated deployment of Capital Customer Onboarding in the Investor Onboarding category, as a group-level decision to digitize customer onboarding and online banking. The selection established Capital Customer Onboarding as the focal application for automating investor and customer admission workflows across the group's retail and corporate banking channels.
Implementation focused on digital customer onboarding and online banking for retail and corporate banking in West Africa, with a documented deployment at BCI Senegal in 2019. The Capital Customer Onboarding application was implemented to deliver Investor Onboarding workflows, including account opening orchestration, KYC checklist automation, digital document capture and identity verification orchestration, consistent with common capabilities for the category.
Operational scope concentrated on retail and corporate business functions and was executed from a group-level platform adoption down to subsidiary operations, aligning onboarding processes and account provisioning across the deployed sites. The deployment emphasized centralized onboarding orchestration within the CapitalDigital platform and linkage to online banking channels to support digital account activation and customer engagement.
BCI reports its client portfolio multiplied by five after the rollout, indicating substantial customer acquisition growth following the Capital Customer Onboarding implementation in the Investor Onboarding category.
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Diama Bank Guinea | Banking and Financial Services | 120 | $10M | Guinea | Capital Banking Solutions | Capital Customer Onboarding | Investor Onboarding | 2022 | n/a |
In 2022, Diama Bank Guinea implemented Capital Customer Onboarding from Capital Banking Solutions as part of a broader suite selection. The bank selected Capital Banking Solutions' integrated suite including CapitalBanker, CapitalDigital, CapitalCompliance, and CapitalLending in October 2022 to support the launch of its banking operations in Guinea, and the Capital Customer Onboarding implementation was selected to accelerate digital account opening and customer services. The deployment specifically targets Investor Onboarding workflows and digital account opening for both retail and corporate customers.
The implementation tied Capital Customer Onboarding and CapitalDigital onboarding capabilities into the suite, with onboarding workflows configured to provision accounts in CapitalBanker and to invoke CapitalCompliance for regulatory screening and KYC orchestration. Project scope covered core banking, digital onboarding, and compliance modules across Diama Bank Guinea’s operations, and onboarding and compliance controls were embedded into customer lifecycle processes. The bank opened to customers in early 2023 following the rollout of the configured onboarding and compliance capabilities.
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