List of CareCloud Microbots Customers
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Since 2010, our global team of researchers has been studying CareCloud Microbots customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CareCloud Microbots for Robotic Process Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CareCloud Microbots for Robotic Process Automation include: Alpha Dermatology United States, a United States based Healthcare organisation with 12 employees and revenues of $3.0 million, Sanova Dermatology, a United States based Healthcare organisation with 10 employees and revenues of $1.0 million, Alvior Medical Clinic, a United States based Healthcare organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using CareCloud Microbots, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alpha Dermatology United States | Healthcare | 12 | $3M | United States | CareCloud | CareCloud Microbots | Robotic Process Automation | 2021 | n/a |
In 2021 Alpha Dermatology implemented CareCloud Concierge RCM in the United States to outsource billing and optimize collections, reporting an approximate 8% uplift in revenue realization and faster cycle times. CareCloud Microbots, a Robotic Process Automation application, is inferred as a component of CareCloud's RPA-enabled revenue cycle management offering associated with that engagement. Alpha Dermatology is a small dermatology practice with 12 employees, and the engagement centralized billing and collections outside the clinic's internal administrative staff.
Operational scope centered on revenue cycle management, including billing, claims follow up, payment posting, denial management, and collections reporting, aligning Alpha Dermatology CareCloud Microbots Robotic Process Automation with revenue operations and accounts receivable workflows. The inferred CareCloud Microbots implementation would be expected to automate repetitive transaction tasks, orchestrate claim status checks, and feed standardized reporting into the CareCloud Concierge RCM platform, reducing manual touchpoints in day to day billing operations. Governance shifted toward a vendor managed RCM model with process ownership for billing and collections residing with CareCloud while the practice retained oversight of financial reporting and cycle time monitoring.
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Alvior Medical Clinic | Healthcare | 10 | $1M | United States | CareCloud | CareCloud Microbots | Robotic Process Automation | 2022 | n/a |
In 2022, Alvior Medical Clinic implemented CareCloud Microbots as part of a broader CareCloud automation and revenue cycle management deployment in the United States. The implementation accompanied deployment of CareCloud Central PM and Concierge RCM to address scheduling, patient reminders and core revenue cycle operations.
CareCloud Microbots, classified under Robotic Process Automation, was configured to orchestrate front office workflows and augment Concierge RCM capabilities. The implementation emphasized automated appointment scheduling and patient reminder workflows, together with RPA-supported revenue cycle tasks such as account follow up and payment posting, aligning microbot routines with the clinic scale and typical Robotic Process Automation capabilities.
Integrations attached CareCloud Microbots to CareCloud Central PM and Concierge RCM to enable data handoffs between scheduling and billing functions, and operational coverage targeted front-desk and revenue cycle staff across the clinic in the United States. This Alvior Medical Clinic CareCloud Microbots Robotic Process Automation deployment focused on scheduling, reminders and revenue cycle management, and the clinic reported front-desk time savings of up to 1.5 hours per day along with an increase in FPRR from 88.9% to 95.2%.
Governance emphasized embedding scripted microbot routines into existing scheduling and RCM workflows with staged adoption to limit disruption, and operational ownership remained with front-desk and billing teams to validate automation outcomes. Configuration and orchestration were centered on reproducible workflows rather than heavy custom integration work, reflecting a lightweight automation posture suited to a small clinic environment.
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Sanova Dermatology | Healthcare | 10 | $1M | United States | CareCloud | CareCloud Microbots | Robotic Process Automation | 2023 | n/a |
In 2023 Sanova Dermatology deployed CareCloud Microbots as part of a broader implementation of CareCloud practice management and revenue cycle management services in the United States. The deployment targeted core billing and operational workflows for a small dermatology practice, aligning CareCloud Microbots Robotic Process Automation with existing practice management data to orchestrate repetitive RCM tasks across the clinic billing function.
CareCloud Microbots was configured to automate category-aligned RCM activities, including accounts receivable follow up, claims status checks, payment posting and denials routing, while interfacing with CareCloud practice management records for patient and encounter data. The implementation emphasized scheduled bot runs, rule-based exception handling, and script-driven automation of manual posting and reconciliation steps, reflecting common Robotic Process Automation patterns applied to healthcare billing operations.
Operational governance was structured around the practice billing team in the United States, with process standardization for exception escalation and periodic reviews of bot logic and outcomes. Sanova Dermatology reported outcomes tied to the CareCloud RCM and automation deployment, including a 40% increase in profits and a 90% reduction in accounts receivable aged over 120 days.
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