List of CareCloud RCM Customers
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Since 2010, our global team of researchers has been studying CareCloud RCM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CareCloud RCM for Revenue Cycle Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CareCloud RCM for Revenue Cycle Management include: Hutchinson Clinic, a United States based Healthcare organisation with 700 employees and revenues of $100.0 million, Island Endoscopy, a United States based Healthcare organisation with 29 employees and revenues of $6.0 million, Sanova Dermatology, a United States based Healthcare organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using CareCloud RCM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CareCloud RCM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Hutchinson Clinic | Healthcare | 700 | $100M | United States | CareCloud | CareCloud RCM | Revenue Cycle Management | 2018 | n/a |
In 2018, Hutchinson Clinic engaged CareCloud for outsourced CareCloud RCM and business intelligence services. The engagement targeted Revenue Cycle Management for finance and revenue-cycle operations across a large multispecialty clinic in the United States.
CareCloud RCM was configured to operationalize core revenue cycle workflows including claims management, denials management, patient billing and A/R follow-up, with automated routing and reporting to support revenue integrity and cash collection processes. Analytics support was provided using PrecisionBI, which was embedded into reporting and operational dashboards to surface billing performance and A/R aging insights.
The vendor engagement augmented internal revenue-cycle staff by assuming day-to-day billing and collections execution while providing centralized analytics and reporting for finance leadership. Operational coverage explicitly included finance and revenue-cycle departments across multispecialty practices, with cross-specialty billing workflows and consolidated performance visibility.
The engagement produced measurable accounts receivable improvements, with approximately a 15% reduction in days in A/R reported, and included ongoing analytics support through PrecisionBI to sustain revenue-cycle performance monitoring.
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Island Endoscopy | Healthcare | 29 | $6M | United States | CareCloud | CareCloud RCM | Revenue Cycle Management | 2024 | n/a |
In 2024, Island Endoscopy implemented CareCloud RCM to centralize oversight of its finance and billing operations. The deployment targeted finance and revenue-cycle processes across the practice in the United States and was organized to improve visibility and control over financial performance.
Implementation centered on core Revenue Cycle Management capabilities, including claims management, denial management, patient billing workflows, and accounts receivable orchestration configured to support higher first-pass claim resolution. CareCloud RCM was configured to raise first-pass resolution to approximately 93 percent, according to the CareCloud case study, and automation of adjudication and billing follow-up workflows was used to standardize collections cadence and exceptions handling.
Operational scope covered the revenue cycle, billing, and finance functions within Island Endoscopy and its US patient billing footprint. The engagement emphasized internal process changes and tightened operational handoffs between billing and clinical intake to improve claim completeness and reduce rework.
Outcomes reported in the CareCloud case study include a 99 percent Revenue Realization Rate and a 23-day reduction in days in A/R. The case study also attributes improved first-pass resolution at about 93 percent, and governance changes focused on standardized billing workflows and exception routing to sustain the improved revenue capture.
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Sanova Dermatology | Healthcare | 10 | $1M | United States | CareCloud | CareCloud RCM | Revenue Cycle Management | 2023 | n/a |
In 2023 Sanova Dermatology implemented CareCloud RCM alongside CareCloud Central practice management and patient-engagement tools for its Austin, TX dermatology practice. The deployment aligned clinical scheduling, front-desk intake, and patient communications with vendor-provided revenue cycle services to centralize billing and collections workflows for a small practice environment.
The implementation encompassed CareCloud Central practice management capabilities and patient-engagement modules together with CareCloud RCM Revenue Cycle Management support, which included claims submission and billing orchestration, denial management and appeals workflow, and accounts receivable follow-up processes. Operational configuration emphasized integrated patient statements and automated patient outreach to reduce manual posting and to streamline front-office to back-office handoffs.
Governance and operational rollout focused on shifting A/R ownership to CareCloud’s RCM team while Sanova Dermatology maintained clinical and scheduling operations, prompting restructuring of billing queues and escalation rules within the practice management system. According to the vendor case narrative, Sanova reported approximately a 90% reduction in A/R over 120 days and about a 40% increase in profits within six months after adopting CareCloud RCM.
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