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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of Caruso CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Alpha First New Zealand Banking and Financial Services 10 $3M New Zealand Caruso Caruso CRM CRM and Investor Relationship Management 2024 n/a
In 2024, Alpha First New Zealand implemented Caruso CRM to consolidate private credit operations onto a single platform. The deployment used the CRM, Investor Portal and Investor Onboarding modules from Caruso CRM within the CRM and Investor Relationship Management category, centralizing offers and investor records to remove Excel-driven workflows and automate distribution calculations. The implementation was scoped to Alpha First's New Zealand operations and focused on the end-to-end investor lifecycle from onboarding through distributions and investor communications. The platform created a single source of truth for offer data and investor profiles across the firm. Configuration emphasized a centralized data model and workflow automation consistent with CRM and Investor Relationship Management applications, with structured investor data capture, onboarding orchestration and automated distribution calculation workflows replacing spreadsheet processes. Operational coverage included investor relations, middle-office distribution processing and client support, and governance was updated to standardize offer recordkeeping and investor communication workflows. The rollout reduced support queries, improved investor communications and established consolidated investor data for offers, onboarding and distributions.
Begroup New Zealand Healthcare 250 $30M New Zealand Caruso Caruso CRM CRM and Investor Relationship Management 2024 n/a
In 2024, BeGroup New Zealand deployed Caruso CRM to centralise investor information and streamline fund operations for its retirement-living funds. The deployment established a CRM and Investor Relationship Management capability focused on investor record consolidation, secure document access, and compliance task automation. BeGroup implemented the solution to support investor relations and capital-raising activities across its New Zealand operations. Caruso CRM was configured using vendor-stated modules including Investor Management and Compliance and Task Management, and an investor portal that provides investors with 24/7 access to documents. The Investor Management module centralized contact, holding and profile data, while Compliance and Task Management automated scheduling, assignment and tracking of regulatory and fund-level tasks. The investor portal enabled secure distribution of statements and fund documents, supporting self-service access. Operational coverage targeted fund operations, investor relations, compliance teams and capital-raising functions within BeGroup New Zealand. The implementation centralized investor records into a single repository and introduced role-based access controls and workflow orchestration consistent with CRM and Investor Relationship Management patterns. No system integrator was specified and no third-party integrations were documented in the source case study. According to vendor statements the deployment reduced administrative overhead and strengthened capital-raising confidence in New Zealand. Governance changes included standardized compliance workflows and explicit task ownership to improve accountability across fund administration.
Marquette Investment Construction and Real Estate 10 $1M Australia Caruso Caruso CRM CRM and Investor Relationship Management 2023 n/a
In 2023, Marquette Investment implemented Caruso CRM to unify investor communications, automate distributions and provide an investor portal for self service across its Australian property funds. The deployment targeted CRM and Investor Relationship Management use cases to centralize investor lifecycle activities and reduce manual processing in fund operations. The Caruso CRM implementation used the Investor Portal, Investor Onboarding and Compliance modules. Configuration focused on provisioning a self service investor portal, automating onboarding and compliance workflows, and instrumenting distribution automation within the Caruso CRM application to support investor communications and transaction orchestration. Operational coverage included investor relations, fund operations and compliance for Marquette Investment's Australian property funds, embedding the Caruso CRM platform into day to day investor servicing and distribution processes. The project aligned CRM and investor lifecycle management capabilities to create a single source for investor records and communication workflows. Governance shifted toward automated onboarding and compliance controls, with process restructuring to support portal driven self service and scheduled distributions. The move delivered faster distributions, reduced manual work and a better investor experience in the region as reported by the organization.
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FAQ - APPS RUN THE WORLD Caruso CRM Coverage

Caruso CRM is a CRM and Investor Relationship Management solution from Caruso.

Companies worldwide use Caruso CRM, from small firms to large enterprises across 21+ industries.

Organizations such as Begroup New Zealand, Alpha First New Zealand and Marquette Investment are recorded users of Caruso CRM for CRM and Investor Relationship Management.

Companies using Caruso CRM are most concentrated in Healthcare, Banking and Financial Services and Construction and Real Estate, with adoption spanning over 21 industries.

Companies using Caruso CRM are most concentrated in New Zealand and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Caruso CRM across Americas, EMEA, and APAC.

Companies using Caruso CRM range from small businesses with 0-100 employees - 66.67%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Caruso CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Caruso CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM and Investor Relationship Management.