List of Cendyn Guestfolio Hotel CRM Customers
Cendyn
980 N Federal Hwy Suite 312,
Boca Raton, 33432, FL,
United States
Boca Raton, 33432, FL,
United States
1 561-750-3173
Professional Services
600
$100M
Since 2010, our global team of researchers has been studying Cendyn Guestfolio Hotel CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cendyn Guestfolio Hotel CRM for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cendyn Guestfolio Hotel CRM for Customer Engagement include: Minor Hotel Group, a Thailand based Leisure and Hospitality organisation with 42180 employees and revenues of $4.31 billion, AMResorts, a United States based Life Sciences organisation with 5000 employees and revenues of $3.50 billion, Hotel del Coronado, a United States based Leisure and Hospitality organisation with 4000 employees and revenues of $500.0 million, The Broadmoor, a United States based Leisure and Hospitality organisation with 2700 employees and revenues of $400.0 million, Sotherly Hotels Inc., a United States based Banking and Financial Services organisation with 10 employees and revenues of $127.0 million and many others.
Contact us if you need a completed and verified list of companies using Cendyn Guestfolio Hotel CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Cendyn Guestfolio Hotel CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Abbington Distinctive B... | Leisure and Hospitality | 10 | $1M | United States | Cendyn | Cendyn Guestfolio Hotel CRM | Customer Engagement | 2016 | n/a |
In 2016, Abbington Distinctive B... implemented Cendyn Guestfolio Hotel CRM. The Cendyn Guestfolio Hotel CRM was embedded on their website to capture banquet and event inquiries, centralize guest profiles, and support the company's Customer Engagement workflows.
The implementation leveraged core Customer Engagement CRM capabilities common to hotel and event operations, including web form lead capture, consolidated guest records, inquiry tracking for event sales, and contact segmentation for targeted outreach. Configuration emphasized lightweight workflows and role based access suitable for a 10 person leisure and hospitality operator, with event sales and marketing staff using the system for booking follow up and guest communications. The deployment used the website integration as the primary touchpoint for external lead generation and inquiry capture.
Operational governance was proportionate to the firm's size, with shared access for event coordinators and sales staff and a single administrative account to manage templates, contact hygiene, and user permissions. The Cendyn Guestfolio Hotel CRM serves as the central contact repository for Abbington Distinctive B... and instruments Customer Engagement across sales and event management functions.
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AMResorts | Life Sciences | 5000 | $3.5B | United States | Cendyn | Cendyn Guestfolio Hotel CRM | Customer Engagement | 2016 | n/a |
In 2016, AMResorts implemented Cendyn Guestfolio Hotel CRM on its public website to centralize guest interaction and digital customer touchpoints. The deployment targets Customer Engagement use cases and positions Cendyn Guestfolio Hotel CRM as the primary web-facing CRM for marketing and reservations workflows.
The implementation includes standard hotel CRM capabilities, with guest profile management, segmentation and audience management, campaign orchestration and email automation, web personalization and preference capture, and guest communication workflows. Cendyn Guestfolio Hotel CRM is used to collect web-derived behavioral signals and profile attributes to support targeted messaging and lifecycle campaign execution.
Architecturally the solution is embedded in the website to capture reservation intent and preference data, and it exchanges structured guest records with booking and reservation systems and with outbound messaging channels. The deployment implies centralized data stewardship and consent capture on the web channel, enabling a single guest record for use across marketing, e-commerce and reservations functions.
Operational ownership is oriented to marketing, e-commerce, reservations and guest services within AMResorts, with governance focused on audience segmentation rules, campaign approval workflows and profile data hygiene. AMResorts Cendyn Guestfolio Hotel CRM Customer Engagement supports the companys customer-facing operations through web-integrated profile capture and campaign orchestration.
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Anchorage Motor Inn of Ogunquit | Leisure and Hospitality | 20 | $2M | United States | Cendyn | Cendyn Guestfolio Hotel CRM | Customer Engagement | 2020 | n/a |
In 2020, Anchorage Motor Inn of Ogunquit implemented Cendyn Guestfolio Hotel CRM on its website. The property deployed Cendyn Guestfolio Hotel CRM as a Customer Engagement solution to capture direct bookings, centralize guest profiles, and surface reservation data through the public site booking flow. The deployment aligns with a cloud-hosted, single-property SaaS architecture, embedding CRM-driven capture forms and tracking on the hotel website to route guest data into a centralized guestfolio database. Implementation emphasis reflected the scale of a 20-employee leisure and hospitality operation, configured for property-level use rather than multi-property orchestration.
Configuration centered on guest profile management, segmentation, automated email campaign workflows, and booking capture tied to reservation records, leveraging the Cendyn Guestfolio Hotel CRM functional set common to hotel Customer Engagement deployments. Operational coverage spans front desk, reservations, and small marketing operations, with administrative configuration and role-based access controls scoped to on-site staff. Governance focused on property administration of campaigns and guest data, and the rollout was implemented through the website channel and internal user provisioning for reservation and guest services staff.
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Argonaut Hotel | Leisure and Hospitality | 150 | $30M | United States | Cendyn | Cendyn Guestfolio Hotel CRM | Customer Engagement | 2015 | n/a |
In 2015 Argonaut Hotel implemented Cendyn Guestfolio Hotel CRM to centralize guest interactions and marketing workflows. The deployment is categorized under Customer Engagement and is surfaced directly through the hotel website for guest capture and communication.
The implementation of Cendyn Guestfolio Hotel CRM focuses on guest profile management, segmentation, automated email campaign orchestration, and reservation lead capture from web forms. Configuration work emphasized attribute-based segmentation and campaign templates to support personalized pre-arrival and post-stay communications, consistent with Customer Engagement functional workflows.
Operationally the system is instrumented on the Argonaut Hotel website to collect contact and stay intent data, and the CRM is used by front desk, marketing, and revenue teams to maintain unified guest records. Integrations are concentrated on website data capture and CRM-driven campaign delivery, enabling the site to function as a source of truth for guest contact and marketing opt-in status.
Governance of the implementation established centralized guest profile stewardship and role-based access for marketing and operations, aligning campaign delivery with property-level processes. Rollout emphasized configuration of segmentation rules and consent handling, and the Cendyn Guestfolio Hotel CRM remains the primary Customer Engagement platform for online guest interactions at Argonaut Hotel.
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Casino Royale | Leisure and Hospitality | 10 | $1M | United States | Cendyn | Cendyn Guestfolio Hotel CRM | Customer Engagement | 2017 | n/a |
In 2017, Casino Royale implemented Cendyn Guestfolio Hotel CRM as a Customer Engagement application. The small United States leisure property embedded Cendyn Guestfolio Hotel CRM on its public website to capture direct booking leads and guest contact data.
The Cendyn Guestfolio Hotel CRM deployment focuses on centralized guest profile management, web lead and booking capture, segmentation for targeted email campaigns, and automated guest communications workflows. Configuration includes consent capture and guest preference fields to align with hospitality marketing processes. For a 10 employee property the architecture is lightweight, primarily a web embedded CRM instance connected to the website for real time form capture.
Operational access is scoped to front desk, reservations, and marketing staff to enable unified guest records and reservation linked contact histories. Governance has been structured around role based access and campaign approval workflows managed by the property, with data stewardship residing in front office and marketing functions. This Casino Royale Cendyn Guestfolio Hotel CRM Customer Engagement deployment supports guest marketing and reservations business functions.
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Professional Services | 600 | $100M | United States | Cendyn | Cendyn Guestfolio Hotel CRM | Customer Engagement | 2016 | n/a |
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Leisure and Hospitality | 10 | $1M | United States | Cendyn | Cendyn Guestfolio Hotel CRM | Customer Engagement | 2019 | n/a |
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Automotive | 10 | $1M | United States | Cendyn | Cendyn Guestfolio Hotel CRM | Customer Engagement | 2016 | n/a |
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Leisure and Hospitality | 140 | $35M | United States | Cendyn | Cendyn Guestfolio Hotel CRM | Customer Engagement | 2016 | n/a |
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Leisure and Hospitality | 10 | $2M | United States | Cendyn | Cendyn Guestfolio Hotel CRM | Customer Engagement | 2015 | n/a |
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Buyer Intent: Companies Evaluating Cendyn Guestfolio Hotel CRM
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Cendyn Guestfolio Hotel CRM. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Cendyn Guestfolio Hotel CRM for Customer Engagement include:
- Perella Weinberg Partners, a United States based Banking and Financial Services organization with 602 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Perella Weinberg Partners | Banking and Financial Services | 602 | $794M | United States | 2025-07-17 |
FAQ - APPS RUN THE WORLD Cendyn Guestfolio Hotel CRM Coverage
Cendyn Guestfolio Hotel CRM is a Customer Engagement solution from Cendyn.
Companies worldwide use Cendyn Guestfolio Hotel CRM, from small firms to large enterprises across 21+ industries.
Organizations such as Minor Hotel Group, AMResorts, Hotel del Coronado, The Broadmoor and Sotherly Hotels Inc. are recorded users of
Cendyn Guestfolio Hotel CRM for Customer Engagement.
Companies using Cendyn Guestfolio Hotel CRM are most concentrated in Leisure and Hospitality, Life Sciences and Banking and Financial Services, with adoption spanning over 21 industries.
Companies using Cendyn Guestfolio Hotel CRM are most concentrated in Thailand and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Cendyn Guestfolio Hotel CRM across Americas, EMEA, and APAC.
Companies using Cendyn Guestfolio Hotel CRM range from small businesses with 0-100 employees - 55.26%, to mid-sized firms with 101-1,000 employees - 34.21%, large organizations with 1,001-10,000 employees - 7.89%, and global enterprises with 10,000+ employees - 2.63%.
Customers of Cendyn Guestfolio Hotel CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Cendyn Guestfolio Hotel CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement.