List of CentralSquare Records Management Customers
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United States
Since 2010, our global team of researchers has been studying CentralSquare Records Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CentralSquare Records Management for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CentralSquare Records Management for Document Management include: City of Pittsburgh, PA, a United States based Government organisation with 3540 employees and revenues of $840.0 million, Pennington County United States, a United States based Government organisation with 750 employees and revenues of $180.0 million, City Of Johns Creek, a United States based Government organisation with 186 employees and revenues of $30.0 million, Flyak, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using CentralSquare Records Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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City Of Johns Creek | Government | 186 | $30M | United States | CentralSquare | CentralSquare Records Management | Document Management | 2010 | n/a | In 2010, the City Of Johns Creek implemented CentralSquare Records Management as part of a CentralSquare ONESolution deployment to consolidate CAD, RMS and 911 consortium operations for Johns Creek Police in Georgia, United States. The initiative focused on consolidating dispatch and records workflows and enabling integrated call-to-case processing and mobile reporting for patrol personnel. CentralSquare Records Management, categorized as Document Management, was configured to deliver core RMS functionality including incident and case records, integrated CAD data views, and mobile reporting interfaces. Configuration emphasized integrated records and CAD data to support real-time situational awareness feeds and officer-facing reporting. The implementation linked Computer-Aided Dispatch, Records Management System functions and the local 911 consortium to automate call-to-case workflows and ensure CAD data flowed into case records. Operational coverage was the Johns Creek Police department, impacting dispatch, patrol, and records business functions within municipal public safety. Governance changes centralized workflows to route incoming emergency calls into case creation processes and to enable field reporting, aligning operational procedures with the system's integrated capabilities. CentralSquare reported improved situational awareness and officer efficiency after the deployment, with RMS explicitly referenced in the vendor materials. | |
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City of Pittsburgh, PA | Government | 3540 | $840M | United States | CentralSquare | CentralSquare Records Management | Document Management | 2024 | n/a | In 2024 City of Pittsburgh, PA implemented CentralSquare Records Management, a Document Management application to centralize police records and enable standardized federal reporting. The deployment addresses law enforcement data capture and reporting needs for the Pittsburgh Police Department and specifically supports national data sharing requirements through FBI National Incident Based Reporting System compliance. CentralSquare Records Management was configured to digitize paper records, automate routine records workflows, and support structured incident and demographic data capture required by NIBRS. The implementation emphasizes cloud-based hosting to receive continuous updates and security patches, and the system was configured for ongoing administrative updates, role based access controls, and case record management capabilities consistent with records management tooling. Operational integrations and interoperability were prioritized to enable data flows to federal law enforcement and to share records across nearby jurisdictions, including the Allegheny County Sheriff’s Office. The system’s NIBRS compliance provides standardized data structures that allow the Pittsburgh Police Department to submit detailed offense, victim, and offender data to federal databases, and to exchange incident information with partner agencies across the county and region. The rollout concluded after a multi year effort that proceeded through municipal leadership changes, with active collaboration among the city’s chief information officer, the director of public safety, and the police executive team. City officials reported a focused training program in the year before launch to onboard officers and staff, and they highlighted improved compliance, digitization, and interoperability as primary operational outcomes of CentralSquare Records Management. | |
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Flyak | Professional Services | 10 | $1M | United States | CentralSquare | CentralSquare Records Management | Document Management | 2022 | n/a | In 2022, Flyak implemented CentralSquare Records Management as the Document Management component of a CentralSquare Public Safety Suite Pro deployment. The CentralSquare Records Management implementation aligned with a documented 2022 go-live that modernized dispatch and automated reporting at Ted Stevens Anchorage International Airport, and the vendor press release infers Records Management usage to support improved records and reporting. The deployment emphasized paperless records processes and automated reporting workflows, using Document Management capabilities such as electronic records intake, indexed storage, searchable incident records, retention policy enforcement, and templated report generation. Configuration work focused on standardizing incident reporting templates and capturing structured records that feed downstream reporting and analytics processes typical of public safety records management. Operational coverage centered on public-safety operations including dispatch and records units, with Records Management usage inferred to centralize custody of incident and administrative records and to reduce manual paperwork across police and fire workflows. Governance changes documented in the rollout included standardized reporting workflows and centralized records control to support a paperless records environment, while integrations with dispatch and incident reporting workflows are consistent with the Public Safety Suite deployment described in the vendor release. | |
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Government | 750 | $180M | United States | CentralSquare | CentralSquare Records Management | Document Management | 2012 | n/a |
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