List of ChargeDesk Customers
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Since 2010, our global team of researchers has been studying ChargeDesk customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ChargeDesk for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ChargeDesk for Payment Processing include: Missive, a Canada based Communications organisation with 15 employees and revenues of $3.0 million, Kendra Perry Canada, a Canada based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using ChargeDesk, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ChargeDesk customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Kendra Perry Canada | Professional Services | 10 | $1M | Canada | ChargeDesk | ChargeDesk | Payment Processing | 2022 | n/a |
In 2022, Kendra Perry Canada implemented ChargeDesk for Payment Processing to manage subscription billing for a personal brand membership business. The deployment targeted failed payment recovery and automated dunning to support revenue recovery and operational efficiency across billing and customer success functions. The implementation is scoped to the Canadian membership subscriber base and a small internal team responsible for billing and member operations.
ChargeDesk was configured to orchestrate recurring payment retries, automated dunning workflows, and recovery messaging tied to subscription lifecycle management. Configuration included scheduling retry logic and templated recovery communications to reduce manual intervention, and the solution handled entitlement actions such as pause and cancellation triggers consistent with subscription use cases. These modules align with Payment Processing functional terminology such as subscription management, dunning automation, and payment recovery.
Governance centered on operational handoffs between billing and member services, with ChargeDesk providing centrally managed automation that reduced manual follow-up and saved staff time. ChargeDesk enabled Kendra Perry Canada to standardize recovery workflows and free internal capacity for higher value member engagement work. The ChargeDesk Payment Processing configuration remains focused on payments and subscriptions, supporting ongoing revenue recovery efforts for the business.
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Missive | Communications | 15 | $3M | Canada | ChargeDesk | ChargeDesk | Payment Processing | 2019 | n/a |
In 2019, Missive integrated ChargeDesk to add Payment Processing capabilities directly into its shared inbox product. The ChargeDesk integration lets support and sales teams view and manage customer payments and subscriptions inside Missive, supporting CRM and helpdesk workflows in Canada, and surfaces billing context alongside message threads for faster case handling.
Functionally the ChargeDesk implementation provides refunds, invoice viewing and issuance, and subscription management workflows that agents can execute from the Missive interface. The integration is operationally scoped to support and sales teams, mapping ChargeDesk payment and subscription actions to customer lifecycle events and embedding billing operations into Missive shared inbox workflows to unify communication and payment handling.
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