List of Chatify Customers
Since 2010, our global team of researchers has been studying Chatify customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Chatify for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Chatify for Chatbots and Conversational AI include: New City College London, a United Kingdom based Education organisation with 2000 employees and revenues of $482.0 million, Woodie’s, a Ireland based Retail organisation with 1500 employees and revenues of $410.0 million, University of Wolverhampton, a United Kingdom based Education organisation with 2200 employees and revenues of $224.0 million, Compu b Retail Limited, a Ireland based Retail organisation with 395 employees and revenues of $162.0 million, Boringdon Hall Hotel and Gaia Spa, a United Kingdom based Leisure and Hospitality organisation with 325 employees and revenues of $42.0 million and many others.
Contact us if you need a completed and verified list of companies using Chatify, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Chatify customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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B. & D. Print Services | Manufacturing | 76 | $8M | United Kingdom | Chatify | Chatify | Chatbots and Conversational AI | 2021 | n/a |
In 2021, B. & D. Print Services deployed Chatify on its public website to provide customer facing conversational engagement. Chatify is a Chatbots and Conversational AI application used to handle inbound customer queries, capture contact information and surface basic service and product information for the United Kingdom based print manufacturer.
The implementation centers on an embedded web chat widget and standard conversational modules, including automated response flows, lead capture forms and handoff triggers for live follow up. Configuration and content editing are managed by internal operations and marketing owners, with inquiries routed to existing contact channels such as email and phone queues rather than new middleware integrations. B. & D. Print Services Chatify Chatbots and Conversational AI supports sales and customer service workflows on the company website and is operated as a customer engagement layer tied to the companys online presence.
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Berkley Group | Professional Services | 10 | $1M | Singapore | Chatify | Chatify | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Berkley Group deployed Chatify on its website. The deployment uses Chatify as a Chatbots and Conversational AI application to provide a customer facing conversational interface embedded in the corporate site, aligning the Company Application Category Business Function relationship as Berkley Group Chatify Chatbots and Conversational AI for customer engagement and lead capture.
Configuration centered on web widget implementation and conversational flow design, including intent mapping, entity extraction, scripted greetings, guided qualification funnels, and a knowledge base for frequently asked questions. Chatify was provisioned as a lightweight, browser integrated chat widget with a cloud hosted conversational runtime and session management to handle prospect interactions and automated responses.
Operational ownership was assigned to marketing and client services for content updates and conversation tuning, with governance focused on conversational content versioning and escalation rules to capture contact details. The rollout was scoped to the public website only, supporting front office functions such as customer engagement and inbound lead qualification through the Chatify implementation.
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Boringdon Hall Hotel and Gaia Spa | Leisure and Hospitality | 325 | $42M | United Kingdom | Chatify | Chatify | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Boringdon Hall Hotel and Gaia Spa deployed Chatify, a Chatbots and Conversational AI application, on its public website. The implementation centered on a web-embedded Chatify conversational widget providing automated guest engagement, FAQ handling, and booking inquiry triage for hotel and spa services. Configuration emphasized conversational intent mapping, scripted dialog trees, and fallback escalation to front desk staff for complex queries.
The deployment covered guest-facing channels on the corporate website and was designed to support front desk and spa reception workflows, allowing automated handling of common enquiries and preliminary booking information capture. The implementation operated as a web-embedded conversational layer, with Chatify content managed through the vendor console and conversation flows instrumented for intent routing and human handoff when required. Governance placed content and dialog ownership with hotel operations to maintain alignment with seasonal offers and service changes.
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Healthcare | 5 | $1M | Canada | Chatify | Chatify | Chatbots and Conversational AI | 2022 | n/a |
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Healthcare | 10 | $1M | Canada | Chatify | Chatify | Chatbots and Conversational AI | 2022 | n/a |
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Healthcare | 10 | $1M | Canada | Chatify | Chatify | Chatbots and Conversational AI | 2022 | n/a |
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Healthcare | 10 | $1M | Canada | Chatify | Chatify | Chatbots and Conversational AI | 2022 | n/a |
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Healthcare | 10 | $1M | Canada | Chatify | Chatify | Chatbots and Conversational AI | 2022 | n/a |
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Professional Services | 10 | $1M | Ireland | Chatify | Chatify | Chatbots and Conversational AI | 2019 | n/a |
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Retail | 395 | $162M | Ireland | Chatify | Chatify | Chatbots and Conversational AI | 2020 | n/a |
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Buyer Intent: Companies Evaluating Chatify
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