List of ChatRobot Customers
Since 2010, our global team of researchers has been studying ChatRobot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ChatRobot for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ChatRobot for Chatbots and Conversational AI include: Safe Data Resources, a Mexico based Distribution organisation with 77 employees and revenues of $4.0 million, Sanchez Gonzalez Maria Cristina, a Mexico based Oil, Gas and Chemicals organisation with 25 employees and revenues of $2.0 million, Manufacturera Cima, a Mexico based Manufacturing organisation with 32 employees and revenues of $1.2 million, Asociacion Mexicana De Hoteles Y Moteles Den Cristobal De Las Casas, a Mexico based Professional Services organisation with 3 employees and revenues of $1.0 million, ChatRobot, a Argentina based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using ChatRobot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ChatRobot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Asociacion Mexicana De Hoteles Y Moteles Den Cristobal De Las Casas | Professional Services | 3 | $1M | Mexico | ChatRobot | ChatRobot | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Asociacion Mexicana De Hoteles Y Moteles Den Cristobal De Las Casas implemented ChatRobot on its public website. ChatRobot, a Chatbots and Conversational AI application, was embedded to provide automated visitor engagement, surface answers to common queries, and capture contact information to support front-office communications and member inquiries. The deployment is website-embedded and functions as a conversational layer for customer engagement and prospective client interactions, aligning the Company ChatRobot Chatbots and Conversational AI Business Function relationship around web-based inquiry handling. Configuration emphasis included conversational flows, FAQ intent mapping, and a web chat widget consistent with Chatbots and Conversational AI capabilities, with operational ownership residing with the small administrative team given the three employee organization, and governance focused on content updates and iterative script refinement rather than formal enterprise change control.
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ChatRobot | Professional Services | 10 | $1M | Argentina | ChatRobot | ChatRobot | Chatbots and Conversational AI | 2016 | n/a |
In 2016 ChatRobot deployed ChatRobot, a Chatbots and Conversational AI application on its corporate website to provide automated customer engagement and basic digital intake for a small professional services practice. The implementation is web embedded, using a front end chat widget connected to the ChatRobot conversational engine, and it was positioned to handle inbound inquiries and surface contact intents directly from site visitors.
Functional coverage emphasizes category-aligned capabilities including natural language understanding, intent classification, scripted dialogue flows, session management, and fallback escalation paths to human responders. Operational scope is website centric with content and conversation flow maintenance managed internally by marketing and operations staff, technical administration aligned to site updates and analytics instrumentation, and no additional third party system integrations explicitly documented in the source.
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InSum Argentina | Retail | 10 | $1M | Argentina | ChatRobot | ChatRobot | Chatbots and Conversational AI | 2019 | n/a |
In 2019, InSum Argentina implemented ChatRobot on its public website to provide automated customer engagement. The deployment uses ChatRobot as a web embedded conversational layer under the Chatbots and Conversational AI category, integrated into site navigation as an on site chat widget and operated as a cloud hosted service. The implementation targets customer facing workflows for a small retail organization with approximately 10 employees, concentrating traffic capture and basic query handling on the corporate site. ChatRobot functions as the primary interface for initial customer interaction and contact initiation.
Configuration focused on authoring conversation flows, a FAQ knowledge base, lead capture prompts and escalation rules to route complex inquiries to human staff. Functional modules implemented include natural language understanding driven chat flows, canned response libraries and session based form capture to collect contact and order intent, supporting sales and customer service functions. Governance is managed by an internal content owner responsible for updates to conversation scripts and response templates, with ongoing administration performed centrally on the website.
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Manufacturera Cima | Manufacturing | 32 | $1M | Mexico | ChatRobot | ChatRobot | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Manufacturera Cima implemented ChatRobot, deploying the ChatRobot application on its corporate website. The deployment uses ChatRobot within the Chatbots and Conversational AI category to provide a customer-facing conversational interface for product inquiries and basic support on the Manufacturera Cima website, focused on web-front end engagement tied to the company site.
ChatRobot was configured as an embedded web chat widget with conversational workflows, FAQ automation, and contact capture capabilities, reflecting typical Chatbots and Conversational AI functional modules. Configuration work centered on authoring scripted dialogs, intent recognition rules, and escalation paths to human follow up, with administrative controls assigned to internal staff for content updates and conversation monitoring, and governance organized around centralized content management and iterative tuning of conversation flows on the public site.
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Safe Data Resources | Distribution | 77 | $4M | Mexico | ChatRobot | ChatRobot | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Safe Data Resources implemented ChatRobot on its public website as a Chatbots and Conversational AI solution to support customer engagement and web support. The deployment is a web-embedded conversational interface that surfaces the ChatRobot application to site visitors, with a client-side chat widget routing queries to ChatRobot hosted natural language processing and dialogue management services. This configuration centralizes front-end interaction on the website while delegating intent classification, response generation, and conversation state management to the ChatRobot platform.
Configuration work concentrated on conversational workflows, FAQ automation, and lead capture elements embedded in the chat flow, aligning chat scripts to distribution industry terminology and common support queries. Operational scope is the Mexico-facing public site, addressing customer service and sales intake functions through the ChatRobot Chatbots and Conversational AI implementation. Governance emphasized ongoing content updates for conversational intents and periodic tuning of response flows based on visitor interaction data collected by the chat interface.
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Oil, Gas and Chemicals | 25 | $2M | Mexico | ChatRobot | ChatRobot | Chatbots and Conversational AI | 2017 | n/a |
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