List of Chatta Chat Customers
Since 2010, our global team of researchers has been studying Chatta Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Chatta Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Chatta Chat for Chatbots and Conversational AI include: Asos, a United Kingdom based Retail organisation with 3351 employees and revenues of $4.11 billion, Abbot's Lea School United Kingdom, a United Kingdom based Education organisation with 140 employees and revenues of $8.0 million, Cherry Burton Primary United Kingdom, a United Kingdom based Education organisation with 27 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Chatta Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Chatta Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Abbot's Lea School United Kingdom | Education | 140 | $8M | United Kingdom | Chatta | Chatta Chat | Chatbots and Conversational AI | 2018 | n/a |
In 2018, Abbot's Lea School in the United Kingdom implemented Chatta Chat as a classroom conversational learning tool. Chatta Chat is positioned as a Chatbots and Conversational AI application used to support language, communication and writing for pupils, including those with ASD and SEN.
Deployment concentrated on classroom-level installation and teacher-led configuration, embedding conversational prompts, structured dialogue activities and writing scaffolds into daily lessons. Functional use emphasized iterative conversational practice and scaffolded writing workflows, aligning Chatta Chat capabilities with speech and language development objectives common to special education settings.
Operational coverage extended across multiple classes within the special school, with classroom teachers and teaching assistants as primary users and active utilization reported through 2021. The implementation remained focused on direct pupil engagement rather than back office systems or cross-application integration.
Governance and rollout were teacher driven, beginning with classroom trials in 2018 and progressing to schoolwide embedding through phased classroom adoption. Reported outcomes included improved pupil engagement and confidence in communication and writing, reflecting the platform's role as an instructional conversational aid rather than an administrative system.
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Asos | Retail | 3351 | $4.1B | United Kingdom | Chatta | Chatta Chat | Chatbots and Conversational AI | 2018 | n/a |
In 2018, Asos implemented Chatta Chat, a Chatbots and Conversational AI application, to centralize customer communication within its retail customer service function. Chatta Chat was configured to automate routine conversational interactions, perform intent recognition, surface scripted responses, and provide an initial triage layer before human agent escalation. The deployment focused on customer service workflows supporting order inquiries, returns, and general consumer queries across Asos's United Kingdom operations.
Functional configuration prioritized conversational scripting, automated responses, escalation routing, and reporting capabilities typical of Chatbots and Conversational AI solutions, with maintenance of response libraries and escalation rules governed by the customer service leadership team. Operational scope covered the customer service organization and front-line support teams, and public materials cite Asos among companies managing their customer communication better after adopting Chatta Chat. Governance emphasized iterative scripting review and operational handoff procedures to align automated handling with agent workflows.
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Cherry Burton Primary United Kingdom | Education | 27 | $1M | United Kingdom | Chatta | Chatta Chat | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Cherry Burton Primary United Kingdom implemented Chatta Chat as an in-class conversational and teaching tool. Chatta Chat is a Chatbots and Conversational AI application deployed to support early years education and special educational needs pupils, providing conversational practice and scaffolded language activities to strengthen spoken language skills. The deployment positioned the application within classroom instruction rather than as an administrative or back office system.
The implementation emphasized vocabulary development, sentence construction and working memory through conversational exercises and teacher-facilitated sessions, aligned with category-standard conversational workflows for formative language practice. Use cases reported include small group and whole-class activities where Chatta Chat prompts and structured repetition were used to support articulation and sentence building, integrating into existing lesson planning and oral language assessment routines. The school expanded use from the initial introduction into early years and whole-school settings.
Operational coverage was at the primary school level in the United Kingdom, with targeted impact on teaching and parental engagement functions as reported by the school. Governance and rollout followed a staged adoption, starting with initial classroom introductions and scaling to broader school use, with outcomes and user experience documented in a 2021 case study that reported improved articulation and increased parental engagement.
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