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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Clari Copilot Conversation Intelligence Software Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Alchemy Cloud Life Sciences 60 $15M United States Clari Clari Copilot Conversation Intelligence Software Speech Recognition AI 2024 n/a In 2024, Alchemy Cloud implemented Clari Copilot Conversation Intelligence Software, a Speech Recognition AI application, to capture sales conversations and build a centralized, searchable call library for its sales and BDR organization. The deployment targeted sales and CRM process improvements across the United States, positioning Clari Copilot Conversation Intelligence Software as the primary module for conversation capture and analysis. The implementation emphasized conversation capture, automated call transcription, searchable call library construction, and coaching workflows, with configuration centered on call indexing and playbacks for rep training. Copilot was configured to surface conversation highlights and coaching cues to speed onboarding and reinforce sales best practices, aligning transcription outputs with sales enablement content. Operational coverage focused on the sales and BDR teams in the United States, with the solution embedded into day to day selling and coaching cycles to accelerate rep ramp. The workstream integrated conversation intelligence into existing sales and CRM process flows rather than introducing new commercial systems, enabling recorded calls to feed the searchable library and coaching workflows. Governance changes emphasized standardized call recording, transcription review, and coach feedback loops to support a faster, documented onboarding process. The implementation is documented in a Clari customer case study and Alchemy Cloud reports roughly 50% faster ramp for new reps as a direct outcome of using Copilot for call transcription and coaching.
Oktopost Professional Services 81 $8M Israel Clari Clari Copilot Conversation Intelligence Software Speech Recognition AI 2023 n/a In 2023, Oktopost implemented Clari Copilot Conversation Intelligence Software to capture call transcripts and enable real-time coaching across its Israel operations. The deployment targeted sales and customer-success functions, positioning Clari Copilot as a Speech Recognition AI layer to surface conversation analytics and training signals for frontline teams. Clari Copilot Conversation Intelligence Software was configured to record and transcribe customer and prospect calls, apply conversation intelligence scoring, and deliver real-time coaching prompts to sellers and success managers. Functional capabilities implemented include automated call transcription, real-time coaching alerts, conversation analytics for trend detection, and support for employee training workflows. Operational coverage was scoped to Oktopost’s Israel organization and focused on improving transparency across sales and customer-success processes. Public statements from Clari reference Oktopost’s use of Copilot for improved analytics and employee training, highlighting real-time coaching as a key outcome and signaling changes to coaching cadence and conversation governance for affected teams.
Tipalti Professional Services 1200 $245M United States Clari Clari Copilot Conversation Intelligence Software Speech Recognition AI 2024 n/a In 2024, Tipalti implemented Clari Copilot Conversation Intelligence Software to centralize revenue operations and standardize forecasting and call inspection across its United States sales organization. The deployment is classified under Speech Recognition AI and was positioned to consolidate conversational analytics, forecast management, and coaching workflows into a single revenue platform. The implementation configured Clari Copilot Conversation Intelligence Software to surface call capture, transcription, and conversation-level insights directly in Clari dashboards, pairing conversation intelligence with forecast inspection and coaching modules. Configurations emphasized dashboard-driven inspection workflows and Copilot generated conversational summaries and highlights to support sales reviews and coaching sessions. Operational scope covered RevOps and sales process areas, specifically forecasting and coaching, with leadership reporting that approximately 90% of inspection activities now occur inside Clari dashboards. The case study lists Copilot explicitly as one of the products used to improve forecast accuracy and coaching efficiency, signaling centralized use of conversation intelligence for pipeline hygiene and rep development. Governance was shifted to run inspection and coaching cadences through Clari dashboards and Copilot outputs, aligning process ownership to RevOps and sales leadership. The rollout emphasized embedded conversation intelligence as the primary channel for call inspection and coaching feedback, consolidating formerly disparate inspection activities into the Clari environment.
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