List of CloudApper Incidents Customers
Atlanta, 30328, GA,
United States
Since 2010, our global team of researchers has been studying CloudApper Incidents customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CloudApper Incidents for Incident Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CloudApper Incidents for Incident Management include: Greenville Water, a United States based Utilities organisation with 293 employees and revenues of $86.0 million, Brightwater Senior Living, a United States based Healthcare organisation with 200 employees and revenues of $32.0 million, Poydras Home, a United States based Healthcare organisation with 51 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using CloudApper Incidents, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CloudApper Incidents customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Brightwater Senior Living | Healthcare | 200 | $32M | United States | CloudApper | CloudApper Incidents | Incident Management | 2023 | n/a | In 2023 Brightwater Senior Living implemented CloudApper Incidents as part of a broader CloudApper application footprint. Prior activity documented by the vendor shows Brightwater deployed CloudApper RightPunch touchless time capture to streamline HR and timekeeping across multiple senior living communities in the United States, improving payroll accuracy and employee check in speed, which established operational and vendor relationships for subsequent safety tooling. The CloudApper Incidents deployment centers on Incident Management capabilities, using cloud hosted, mobile first incident reporting and safety management workflows to capture events, structured incident forms, photographic evidence, and role based notifications. Configuration focused on standardizing incident classification and escalation paths across sites, aligning incident reporting with on site operations and care staff responsibilities and enabling workflow automation for triage and assignment consistent with Incident Management best practices. Operational scope covers multiple Brightwater senior living communities in the United States, with primary business functions impacted including operations, clinical care teams, and HR for workforce safety tracking. Governance emphasis targeted consistent reporting procedures and site level accountability, with implementation workstreams to align front line staff reporting with centralized safety oversight and incident review processes. | |
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Greenville Water | Utilities | 293 | $86M | United States | CloudApper | CloudApper Incidents | Incident Management | 2023 | n/a | In 2023 Greenville Water implemented CloudApper Incidents to introduce an Incident Management application for safety and incident reporting across its utility operations. The deployment followed the utility’s earlier adoption of CloudApper RightPunch face-recognition TimeClock for employee time capture, which had reduced manual timekeeping issues and simplified payroll integration, and the incident module was provisioned to complement that existing CloudApper footprint. CloudApper Incidents was configured to support structured incident reporting workflows, mobile field reporting for crews, photographic evidence capture, and role-based triage and notification consistent with Incident Management functional patterns. Configuration emphasized supervisor review queues, EHS documentation fields, and audit trail capture to align with utility safety processes and regulatory reporting requirements. Operational coverage targeted field operations, maintenance crews, safety and compliance teams, and supervisors within Greenville Water in the United States, embedding incident capture into daily crew workflows. Governance workstreams established user roles, escalation rules and incident review processes, and the implementation maintained integrated data flows within the CloudApper platform alongside the RightPunch TimeClock to preserve simplified payroll interactions and unified operational data. | |
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Poydras Home | Healthcare | 51 | $7M | United States | CloudApper | CloudApper Incidents | Incident Management | 2023 | n/a | In 2023, Poydras Home implemented CloudApper Incidents to extend its Incident Management capabilities for its New Orleans senior-care operation. The deployment aligns with CloudApper’s healthcare footprint and is inferred to enable structured health and safety reporting across resident care workflows. CloudApper Incidents was provisioned to support standard Incident Management functionality, including mobile incident capture, structured incident and health and safety forms, role based notifications, and audit trails for regulatory documentation. Configuration emphasis is described around care and nursing operational workflows, enabling staff to document resident incidents, workplace injuries, and environmental safety events in a single application. Separately, Poydras Home deployed CloudApper RightPunch face matching timeclock to centralize HR and time capture and to integrate with UKG, improving contactless punch accuracy for the New Orleans site. Governance and rollout considerations are aligned to site level operations and care leadership, with incident reporting workflows inferred to route notifications to clinical and health and safety stakeholders. |
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