List of CloudRadial Platform Customers
Dallas, 75206, TX,
United States
Since 2010, our global team of researchers has been studying CloudRadial Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CloudRadial Platform for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CloudRadial Platform for Customer Experience include: Synoptek, a United States based Professional Services organisation with 1131 employees and revenues of $229.0 million, Valiant Technology, a United States based Professional Services organisation with 30 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using CloudRadial Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CloudRadial Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Synoptek | Professional Services | 1131 | $229M | United States | CloudRadial | CloudRadial Platform | Customer Experience | 2023 | n/a |
In 2023, Synoptek implemented CloudRadial Platform to automate client reporting and to embed Technology Business Reviews inside a branded client portal, prioritizing scale of account management across US regions. The deployment is classified under the Customer Experience apps category and targeted a combination of account management and service desk reporting workflows to improve client-facing communications.
The CloudRadial Platform implementation configured account management CRM capabilities alongside service desk reporting modules, enabling templated QBR and TBR packages and on-demand report generation. Branded portal configuration and content templates for Technology Business Reviews were central configuration elements, and automation of report assembly was used to reduce TBR preparation time.
Operational rollout focused on Synoptek's United States account management teams and service desk analysts, with the portal serving client success and delivery functions to centralize access to reports and review artifacts. The implementation emphasized consistent review packaging and delivery across regions to scale account management rather than bespoke, manual preparation.
Governance changes included standardizing TBR templates and review workflows to shorten preparation cycles and align delivery cadence across teams. The project resulted in on-demand reporting, faster QBR and TBR delivery, and increased opportunities to expand Synoptek's scope of responsibilities as stated in the vendor case study.
|
 |
Valiant Technology | Professional Services | 30 | $4M | United States | CloudRadial | CloudRadial Platform | Customer Experience | 2023 | n/a |
In 2023 Valiant Technology deployed CloudRadial Platform as a Customer Experience solution to eliminate manual QBR reporting and to deliver on-demand infrastructure and service visibility. The deployment was oriented toward account management, CRM and compliance reporting for clients in New York United States, and it explicitly supported collaborative account management workflows including onboarding and training.
The implementation configured CloudRadial Platform to centralize account management and compliance reporting, automate QBR compilation, and present on-demand infrastructure and service visibility to clients and internal account teams. Functional emphasis was on account management and CRM capabilities, onboarding and training workflows, and compliance reporting visibility rather than on client facing marketing automation or billing systems.
Governance and workflow changes focused on shifting client reporting from manual processes to platform-driven, repeatable reporting and collaborative engagement between Valiant Technology and its clients. The CloudRadial Platform use resulted in time savings for client reporting and deeper, more collaborative client relationships as reported in the vendor case study.
|
Buyer Intent: Companies Evaluating CloudRadial Platform
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||