List of CloudSense Order Management Customers
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Since 2010, our global team of researchers has been studying CloudSense Order Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CloudSense Order Management for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CloudSense Order Management for Order Management include: Telefonica, a Spain based Communications organisation with 100870 employees and revenues of $42.96 billion, Telstra, a Australia based Communications organisation with 36093 employees and revenues of $22.93 billion, StarHub, a Singapore based Communications organisation with 1637 employees and revenues of $1.87 billion and many others.
Contact us if you need a completed and verified list of companies using CloudSense Order Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The CloudSense Order Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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StarHub | Communications | 1637 | $1.9B | Singapore | CloudSense | CloudSense Order Management | Order Management | 2018 | n/a |
In 2018 StarHub implemented CloudSense Order Management as a Salesforce-native platform to digitize its sales and order management processes and to empower its people toward a more customer-centric approach. CloudSense Order Management was adopted to provide an integrated Order Management capability inside Salesforce, aligning sales execution and order capture with customer records and opportunity workflows.
The implementation emphasized quote-to-cash and order capture workflows typical of the Order Management category, including product configuration, pricing orchestration, and automated order orchestration to reduce manual handoffs. Configuration and workflow automation were embedded in Salesforce, enabling sales teams to generate validated orders and progress them through fulfillment stages without leaving the CRM environment.
Integration work centered on the Salesforce platform, combining CloudSense and Salesforce to centralize sales, order management, and customer-facing operations under a single application layer. Rollout focused on StarHub sales and order management teams, accompanied by process standardization and governance to support customer-centric selling and order lifecycle control. StarHub reported game-changing results since combining CloudSense and Salesforce.
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Telefonica | Communications | 100870 | $43.0B | Spain | CloudSense | CloudSense Order Management | Order Management | 2009 | n/a |
In 2009, Telefonica integrated CloudSense Order Management into its Salesforce.com platform to run natively on Force.com as part of O2 Business operations. The deployment targeted Order Management to extend existing lead-to-opportunity capabilities through a complete lead-to-cash flow inside the Joined-Up Business division.
CloudSense Order Management was implemented with its core applications CS ClickApprove, CS Configurator and CS Orchestrator. These modules were used to manage product catalogs and configurations, generate and price quotes, execute electronic contract approvals, and orchestrate end-to-end order fulfilment in the cloud.
The architecture was a public cloud, Force.com native deployment integrated directly with Salesforce.com CRM and sales pipeline processes already in use at O2 Business. Operational scope was centered on Joined-Up Business, impacting sales and service functions by embedding order orchestration and fulfilment workflows into the existing Salesforce service and sales clouds.
Governance and rollout emphasized rapid time to market and reduced upfront capital expenditure, with program stakeholders citing the public cloud choice as a way to manage a growing product portfolio without increasing operating costs. The implementation specifically enabled Telefonica to extend Salesforce lead-to-opportunity functionality into a full lead-to-cash order management lifecycle, improving operational efficiency and customer relationship capabilities as reported by O2 Business.
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Telstra | Communications | 36093 | $22.9B | Australia | CloudSense | CloudSense Order Management | Order Management | 2018 | n/a |
In 2018, Telstra implemented CloudSense Order Management as part of a Salesforce native platform to deliver an end to end solution that supports all products and the customer journey. The deployment consolidated CPQ, Order Management and a unified Product Catalog on the CloudSense Salesforce native platform, aligning product configuration, pricing and order orchestration capabilities across the commercial stack. CloudSense Order Management is positioned as the central order orchestration layer within Telstra's CRM centric architecture.
Architecturally the solution leverages Salesforce as the CRM surface with CloudSense Order Management components driving quote to order workflows and maintaining a single product catalog. Implementation emphasized central governance of product definitions and standardized order lifecycle processes, reshaping workflows across sales, product management and customer service while enabling consolidated configuration and fulfillment orchestration. The program focused on unifying product catalog management, CPQ and order orchestration under the Order Management category to support consistent customer journeys across Telstra's product portfolio.
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