List of Cludo Intranet Search Customers
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Since 2010, our global team of researchers has been studying Cludo Intranet Search customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cludo Intranet Search for Application, Web and Enterprise Search from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cludo Intranet Search for Application, Web and Enterprise Search include: City Of Reykjavik Iceland, a Iceland based Government organisation with 11000 employees and revenues of $1.02 billion, City of Raleigh, a United States based Government organisation with 3809 employees and revenues of $1.00 billion, Boise State University, a United States based Education organisation with 3682 employees and revenues of $593.0 million and many others.
Contact us if you need a completed and verified list of companies using Cludo Intranet Search, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Cludo Intranet Search customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Boise State University | Education | 3682 | $593M | United States | Cludo | Cludo Intranet Search | Application, Web and Enterprise Search | 2018 | n/a | In 2018, Boise State University implemented Cludo Intranet Search as part of a major website redesign. The deployment launched with the public site on August 1, 2018, and was positioned to improve search across the university's large multisite ecosystem to support student, faculty and alumni access within higher-education digital services. Cludo Intranet Search is documented as powering the public site search while centralizing relevance controls for web teams, and the implementation is categorized under Application, Web and Enterprise Search to reflect its focus on enterprise information discovery. Functionally the implementation delivered relevance tuning, tools for quick fixes to stale content, and enhanced search analytics to give web teams operational control over query behavior and content remediation workflows. Configuration work emphasized indexing across multisite content, relevance rules and analytics dashboards to surface user intent and content gaps. Operational scope centered on web teams and higher-education digital services, with governance shifting toward team level ownership of search relevance and incident response processes. | |
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City of Raleigh | Government | 3809 | $1.0B | United States | Cludo | Cludo Intranet Search | Application, Web and Enterprise Search | 2019 | n/a | In 2019, City of Raleigh implemented Cludo Intranet Search as part of a website redesign to modernize municipal website search and citizen-facing digital services, aligning the deployment with the Application, Web and Enterprise Search category. The Cludo Intranet Search deployment was targeted at improving discoverability across the municipal website while centralizing search configuration and analytics for the city’s digital services and citizen support process area. Configuration work emphasized category-aligned capabilities including continuous content indexing, relevance tuning, an administrative console to enable faster backend content updates, and query analytics dashboards for search behavior monitoring. Cludo Intranet Search was used to give web content editors and digital services staff direct control over search relevance and to surface analytics needed for iterative optimization of search results. Operational scope focused on public-facing web content and citizen support workflows within the city’s digital services function. The implementation later incorporated integration of AI Chat to augment search interactions, with Cludo Intranet Search supplying the searchable content layer for conversational augmentation. Governance and rollout were coordinated with the 2019 website redesign, embedding search configuration into web publishing workflows and analytics review cycles to support ongoing tuning. Explicit outcomes noted in the implementation record include faster backend updates and improved search analytics, and the platform was extended subsequently through AI Chat integration. | |
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City Of Reykjavik Iceland | Government | 11000 | $1.0B | Iceland | Cludo | Cludo Intranet Search | Application, Web and Enterprise Search | 2024 | n/a | In 2024 City Of Reykjavik Iceland implemented Cludo Intranet Search to improve citizen self service on its public website, using the Application, Web and Enterprise Search category to centralize query resolution for municipal information and services. The deployment targeted the digital services and citizen support process area and emphasized public facing search and conversational AI for web visitors. The configuration combined core site search with AI Chat and AI Summaries capabilities, implementing answer extraction, relevance tuning, and result ranking to surface direct answers rather than link lists. Cludo Intranet Search was configured to index municipal content and present summarized responses alongside traditional search results, enabling shorter query to answer flows and reducing the need for manual agent intervention. Deployment was integrated into the City of Reykjavik public website search interface and content layers, aligning search relevance to municipal taxonomies and service pages. Operational coverage focused on citizen inquiries routed through the website, with the search/chat layer acting as the primary front line for routine information requests. Governance centered on the digital services team and citizen support workflows, with iterative tuning of AI summaries and chat prompts during rollout. The initiative reduced human handled chats by about 46 percent within seven months and lowered click throughs by surfacing direct answers, outcomes recorded in the project case documentation. |
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