List of CM Ticketing Customers
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Since 2010, our global team of researchers has been studying CM Ticketing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CM Ticketing for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CM Ticketing for Reservation and Booking Management include: Invictus Games, a United Kingdom based Non Profit organisation with 13 employees and revenues of $3.5 million, Dutch GP, a Netherlands based Leisure and Hospitality organisation with 25 employees and revenues of $2.0 million, Dow Golub Remels & Gilbreath, a United States based Professional Services organisation with 13 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using CM Ticketing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CM Ticketing customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Dow Golub Remels & Gilbreath | Professional Services | 13 | $2M | United States | CM.com | CM Ticketing | Reservation and Booking Management | 2018 | n/a |
In 2018, Dow Golub Remels & Gilbreath implemented CM Ticketing, adopting Reservation and Booking Management to centralize appointment scheduling and client engagement workflows. The deployment focused on a single-office professional services model, configuring the application for use by client services, intake, and administrative staff to standardize booking and intake across matters.
CM Ticketing was configured with core Reservation and Booking Management capabilities, including calendar-based scheduling, ticket creation and tracking, capacity controls, and automated confirmation and reminder workflows. Configuration emphasized lightweight role-based access and streamlined booking rules appropriate for a 13-person firm, and setup prioritized calendar synchronization and booking visibility for client-facing teams.
Operational rollout updated intake and scheduling governance, formalizing responsibilities for appointment intake, scheduling ownership, and client communications routed through CM Ticketing. Separately, public customer material referenced CloudNine Review as improving document review efficiency and client deliverable quality in litigation review workflows in the United States, indicating the firm also invested in review tooling alongside its booking platform.
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Dutch GP | Leisure and Hospitality | 25 | $2M | Netherlands | CM.com | CM Ticketing | Reservation and Booking Management | 2021 | n/a |
In 2021, Dutch GP implemented CM Ticketing in the Reservation and Booking Management category. The deployment combined ticketing, cashless payments, and CRM and marketing tooling to support the Formula 1 Heineken Dutch Grand Prix at Circuit Zandvoort, enabling preregistration, automated fraud checks, and real-time crowd-control workflows for the event site.
CM Ticketing was configured to handle core ticket lifecycle functions including preregistration and sale orchestration, customer communication workflows, and on-site cashless transaction processing. The implementation embedded CRM and marketing capabilities that drove fan communications via email and WhatsApp, and operationalized fraud screening as part of the ticket acceptance and access control flows.
The project integrated ticketing, payments, and marketing/CRM capabilities into a unified event platform used by event operations, site security, box office teams, and marketing. Governance followed an event-centric rollout model tied to the 2021 return of the Grand Prix, and the vendor relationship has been extended as an ongoing partnership since the event's 2021 staging. The implementation improved fan communications and supported cashless on-site transactions while enabling operational crowd-control workflows and fraud mitigation.
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Invictus Games | Non Profit | 13 | $3M | United Kingdom | CM.com | CM Ticketing | Reservation and Booking Management | 2022 | n/a |
In 2022 Invictus Games deployed CM Ticketing to manage ticket sales and onsite admission for Invictus Games The Hague, using CM.com to provide an integrated ticketing, event app, and mobile marketing solution. The implementation is categorized under Reservation and Booking Management and supported multilingual sales and diverse ticket types for an international sporting event held in April 2022 in the Netherlands.
The CM Ticketing implementation included configuration of multiple ticketing constructs and guest management capabilities, covering friends and family allocations, veterans tickets, sponsor allocations, and curated guest lists. The deployment also covered multilingual checkout and pre-event communications workflows, aligning ticket inventory and guest list management with mobile marketing messages and event app notifications.
Operationally CM.com delivered a combined ticketing, event app, and mobile marketing stack that linked sales channels to event operations, marketing, sponsor relations, and on-site admission teams. The scope explicitly supported roughly 100,000 visitors during the April 2022 Games and managed international attendee flows through multilingual sales and centralized guest list handling.
Governance and operational changes focused on centralizing ticket and guest list controls, standardizing sponsor guest management, and tightening on-site scanning workflows and pre-event communications. The implementation improved sponsor guest handling and on-site admission processes as reported, while maintaining event-wide coordination between ticketing, app-based engagement, and mobile marketing.
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