List of Content Guru storm SCIM Customers
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Since 2010, our global team of researchers has been studying Content Guru storm SCIM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Content Guru storm SCIM for Identity and Access Management (IAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Content Guru storm SCIM for Identity and Access Management (IAM) include: NHS, a United Kingdom based Healthcare organisation with 1297455 employees and revenues of $200.00 billion, Sodexo, a France based Consumer Packaged Goods organisation with 430000 employees and revenues of $24.69 billion, Life Line, a Japan based Retail organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Content Guru storm SCIM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Content Guru storm SCIM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Life Line | Retail | 10 | $1M | Japan | Content Guru | Content Guru storm SCIM | Identity and Access Management (IAM) | 2018 | n/a | In 2018, Life Line implemented Content Guru storm SCIM for Identity and Access Management (IAM) across its contact-centre operations. The deployment of Content Guru storm SCIM centralized agent identity management, using SCIM-based automated provisioning and single sign-on to streamline access to cloud contact-centre services used by the retailer. The implementation followed a cloud-hosted SCIM architecture integrated with the contact-centre user directory and an authentication layer to deliver SSO and identity lifecycle automation. Operational scope focused on contact centre agents and frontline support staff, standardizing account provisioning, deprovisioning, role-based access assignments and governance workflows for approval and audit logging consistent with Identity and Access Management (IAM) practice. Content Guru is the vendor associated with the storm SCIM deployment, a capability that aligns with partner deployments recognized for improving omnichannel contact-centre identity flows. | |
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NHS | Healthcare | 1297455 | $200.0B | United Kingdom | Content Guru | Content Guru storm SCIM | Identity and Access Management (IAM) | 2015 | n/a | In 2015, NHS implemented Content Guru storm SCIM as part of its Identity and Access Management (IAM) tooling for the London contact centre estate. The implementation was aligned with Content Guru's storm CX platform delivery of the NHS 111 Patient Relationship Manager in partnership with NHS England London Region, supporting large scale urgent and emergency care call routing and NLP powered triage across London. Content Guru storm SCIM was configured to provide SCIM based automated provisioning, lifecycle management, group and role mapping, and single sign on enablement for contact centre agent and supervisor accounts on the storm CX platform. Configuration focused on identity lifecycle workflows that provisioned accounts, assigned contact centre roles, and automated deprovisioning to reduce manual account management overhead. The deployment integrated identity synchronization between storm CX and centralized identity providers to enable SSO and centralized authentication for the contact centre estate. Operational coverage was the NHS England London Region contact centres delivering NHS 111 services, affecting clinical call handlers, supervisors, workforce management, IT operations, and security teams. Governance was structured around role based access control, standardized provisioning and approval workflows, and audit logging to support operational security and compliance requirements. The use of Content Guru storm SCIM improved administrative efficiency and strengthened access controls for the contact centre environment by automating provisioning and SSO for users across the storm CX platform. | |
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Sodexo | Consumer Packaged Goods | 430000 | $24.7B | France | Content Guru | Content Guru storm SCIM | Identity and Access Management (IAM) | 2022 | n/a | In 2022, Sodexo deployed Content Guru storm SCIM to support its Facility Service Desk and customer service operations. The deployment was implemented on the Content Guru storm platform to improve contact centre routing to the best available agent and to raise consistency of information and service levels. This work aligns with Identity and Access Management (IAM) use cases by centralizing agent identity lifecycle functions and connecting identity state to routing workflows. The implementation leveraged storm SCIM to automate agent account provisioning and deprovisioning across the contact centre, reducing manual account administration. Configuration focused on attribute synchronization for agent profiles, role mapping to contact centre permissions, and lifecycle triggers to accelerate onboarding and enforce timely deprovisioning. These functional elements brought provisioning, deprovisioning, and identity synchronization into the contact centre operational stack. Operational scope targeted Facility Service Desk teams and customer service contact centre agents, with storm SCIM governing the agent account lifecycle for those groups. Rollout required alignment of provisioning workflows and role definitions with existing contact centre processes and updates to access governance to centralize provisioning requests and offboarding controls. The architecture positioned identity lifecycle automation as a control point for consistent agent access across service channels. The deployment improved routing to the best available agent and raised consistency of information and service levels. Automating agent account provisioning and deprovisioning with Content Guru storm SCIM reduced administrative overhead and sped agent onboarding. |
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