List of CriticalArc SafeZone Customers
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Since 2010, our global team of researchers has been studying CriticalArc SafeZone customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CriticalArc SafeZone for Critical Event Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CriticalArc SafeZone for Critical Event Management include: Gold Coast Health Australia, a Australia based Healthcare organisation with 9200 employees and revenues of $1.32 billion, University of Arkansas, a United States based Education organisation with 4850 employees and revenues of $708.0 million, University of Houston-Clear Lake, a United States based Education organisation with 1120 employees and revenues of $140.0 million and many others.
Contact us if you need a completed and verified list of companies using CriticalArc SafeZone, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CriticalArc SafeZone customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Gold Coast Health Australia | Healthcare | 9200 | $1.3B | Australia | CriticalArc | CriticalArc SafeZone | Critical Event Management | 2023 | Chubb Fire & Security |
In 2023 Gold Coast Health Australia implemented CriticalArc SafeZone in partnership with CriticalArc and Chubb Fire & Security to strengthen healthcare staff safety for community based clinicians. The deployment used CriticalArc SafeZone as a Critical Event Management solution targeted at real time staff protection and operational monitoring across Gold Coast Health Australia clinical outreach activities.
The implementation configured core functional modules including real time check ins, duress alerting and live monitoring tailored to healthcare workflows, with workflows adapted to community clinician shift patterns and lone worker scenarios. CriticalArc SafeZone was instrumented to support audit trails and timestamped event records, enabling operational visibility into staff safety incidents and check in frequency.
Operational coverage focused on healthcare staff safety in Australia, specifically community based clinicians within the Gold Coast Health service footprint, and was delivered through a partnership model with CriticalArc and Chubb Fire & Security. Live monitoring and duress activations routed responders and incident data into centralized monitoring processes, creating a continuous feedback loop for safety operations.
Governance and rollout emphasized process change for check in compliance and incident handling, embedding SafeZone driven workflows into existing clinical safety practices. By December 2024 the program had nearly 1,200 registered staff, recorded a large increase in check ins and logged several duress activations that enabled faster response and improved data driven safety insights.
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University of Arkansas | Education | 4850 | $708M | United States | CriticalArc | CriticalArc SafeZone | Critical Event Management | 2020 | n/a |
In 2020, the University of Arkansas implemented CriticalArc SafeZone within its campus safety technology stack in a deployment aligned to the Critical Event Management category. The implementation connected students, staff and visitors directly with the University of Arkansas Police Department for emergencies, provided lone worker protection, mass communications, and special event coordination using OmniGuard geolocation and command and control capabilities. The deployment centralized incident intake and real time location awareness for campus incidents and event operations, supporting both reactive emergency dispatch and proactive monitoring.
CriticalArc SafeZone was positioned to support campus safety and emergency response across the University of Arkansas campus in the United States, covering student safety services, staff welfare monitoring and visitor incident reporting. Integrations and data flows emphasized real time geolocation, anonymous tip reporting and command and control coordination with UAPD, without additional third party system names disclosed. Governance changes included routing protocols to UAPD and operationalizing mass communications and lone worker check in workflows across public safety teams. Reported operational outcomes after the 2020 launch included faster dispatch, life saving coordination at events and increased anonymous tip reporting.
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University of Houston-Clear Lake | Education | 1120 | $140M | United States | CriticalArc | CriticalArc SafeZone | Critical Event Management | 2022 | n/a |
In 2022 University of Houston-Clear Lake deployed CriticalArc SafeZone across its campus to provide continuous access to wellbeing support, emergency calls, virtual escort and anonymous tip reporting for students and staff. The implementation targeted campus safety and student wellbeing in the United States and was promoted at student orientation to drive user uptake and awareness.
The deployment leveraged CriticalArc SafeZone modules for emergency call intake, virtual escort coordination, anonymous tip submission and wellbeing support workflows to centralize incident reporting and request handling. CriticalArc SafeZone was configured to route reports and requests to campus responders, enabling a single application-led intake channel for safety and wellbeing incidents.
Operational coverage included all campus sites, with the application used by students and staff and operationally tied to campus police and counselling services for response and follow up. The rollout emphasized campus-wide availability and adoption through orientation promotion, embedding the application into existing campus safety and student wellbeing processes.
Governance focused on closer coordination between campus police and counselling services to handle safety and wellbeing incidents, with process changes to align incident intake and responder workflows. Outcomes reported included increased engagement, faster response capability and closer coordination between campus police and counselling services after the CriticalArc SafeZone deployment.
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Buyer Intent: Companies Evaluating CriticalArc SafeZone
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