List of Critizr Customers
Lille, 59160,
France
Since 2010, our global team of researchers has been studying Critizr customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Critizr for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Critizr for Customer Experience include: E.Leclerc France, a France based Retail organisation with 155000 employees and revenues of $52.80 billion, Leroy Merlin, a France based Retail organisation with 100000 employees and revenues of $9.00 billion, Leroy Merlin, a France based Retail organisation with 103646 employees and revenues of $8.26 billion, Monoprix, a France based Retail organisation with 21000 employees and revenues of $5.00 billion, Galeries Lafayette, a France based Retail organisation with 8500 employees and revenues of $4.92 billion and many others.
Contact us if you need a completed and verified list of companies using Critizr, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Critizr customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Adecco Medical | Healthcare | 350 | $292M | France | Critizr | Critizr | Customer Experience | 2020 | n/a |
In 2020, Adecco Medical implemented Critizr as its Customer Experience application on the corporate website. The deployment placed Critizr on https://www.adecco.fr/medical/ to capture candidate and client feedback directly through on-site feedback widgets and review flows. Adecco Medical, a France-based healthcare staffing organization with approximately 350 employees and 292000000 in revenue, oriented the Critizr Customer Experience deployment around digital candidate engagement and client service channels.
Critizr was configured to collect in-browser feedback, manage service cases, and surface analytics dashboards for customer service and operations teams, aligning with standard Customer Experience functional modules. The implementation was scoped to the web channel and operational handoff, embedding Critizr into frontline customer service workflows to ensure feedback routing and issue triage are visible in Critizr reporting. Governance emphasized web moderation and operational ownership by customer service and digital teams, keeping the rollout focused on site-based feedback capture and service orchestration.
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Atasun Optik Turkey | Retail | 1540 | $250M | Turkey | Critizr | Critizr | Customer Experience | 2020 | n/a |
In 2020, Atasun Optik Turkey implemented Critizr as a Customer Experience application on its corporate website to capture customer feedback and site-based reviews. The deployment focused on web-based feedback capture, embedding Critizr widgets and forms in the online storefront so customer input could be collected at point of digital engagement.
Critizr was configured to support standard Customer Experience workflows including feedback collection, review management, issue tracking and consolidated experience reporting. Configuration emphasized web form workflows, automated routing of customer messages into case queues, and use of the Critizr analytics interface to surface qualitative feedback and trends.
Operational coverage centered on online customer journeys with the captured feedback routed into customer service and store operations workflows to inform response and operational adjustments. Governance included defined feedback handling processes and workflow ownership by customer service and experience teams to ensure incoming website feedback was triaged and resolved through established case management practices.
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Blue Diamond Garden Centres | Retail | 1359 | $105M | United Kingdom | Critizr | Critizr | Customer Experience | 2021 | n/a |
In 2021, Blue Diamond Garden Centres implemented Critizr as their Customer Experience application on their website. The deployment embeds Critizr feedback capture and review management capabilities into the public site to collect customer feedback tied to store visits and online interactions. Configuration emphasized web-based feedback widgets, survey flows and an administrative analytics dashboard, enabling feedback capture, sentiment tagging and structured response workflows. Critizr is operated to centralize verified reviews and customer comments for downstream handling.
Operationally the deployment supports customer service and store operations teams, enabling structured triage and case handling through Critizr’s response management and dashboarding functions. Governance for the implementation centers on defined response workflows, template based replies and role based access to feedback streams and analytics. The configuration aligns the Critizr Customer Experience application with retail business functions including customer care, store operations and marketing communications.
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Retail | 1322 | $400M | France | Critizr | Critizr | Customer Experience | 2021 | n/a |
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Retail | 3000 | $800M | France | Critizr | Critizr | Customer Experience | 2020 | n/a |
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Retail | 3475 | $800M | France | Critizr | Critizr | Customer Experience | 2022 | n/a |
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Leisure and Hospitality | 20333 | $3.2B | France | Critizr | Critizr | Customer Experience | 2021 | n/a |
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Professional Services | 10000 | $1.0B | Australia | Critizr | Critizr | Customer Experience | 2021 | n/a |
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Leisure and Hospitality | 66 | $7M | Japan | Critizr | Critizr | Customer Experience | 2022 | n/a |
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Leisure and Hospitality | 70 | $7M | United States | Critizr | Critizr | Customer Experience | 2021 | n/a |
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Buyer Intent: Companies Evaluating Critizr
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