List of CRM for SYSPRO Customers
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Since 2010, our global team of researchers has been studying CRM for SYSPRO customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CRM for SYSPRO for Sales Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CRM for SYSPRO for Sales Automation include: World Precision Instruments, a United States based Manufacturing organisation with 100 employees and revenues of $20.0 million, Kwalu, a United States based Manufacturing organisation with 90 employees and revenues of $5.0 million, AirFlow Research, a United States based Automotive organisation with 25 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using CRM for SYSPRO, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CRM for SYSPRO customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AirFlow Research | Automotive | 25 | $3M | United States | SYSPRO | CRM for SYSPRO | Sales Automation | 2003 | n/a |
In 2003 AirFlow Research implemented CRM for SYSPRO as part of a broader SYSPRO deployment, using the CRM for SYSPRO to fulfill Sales Automation requirements and to support the company sales function with a five user license. The deployment was scoped to the AFR sales department and integrated with SYSPRO modules licensed concurrently, including basic accounting, MRP, Advanced Planning and Scheduling, and the SYSPRO Product Configurator.
AirFlow Research incorporated its entire product catalog into the SYSPRO Product Configurator and the sales team uses the Configurator exclusively for all sales order transactions. The Product Configurator generates the full SYSPRO sales order documentation and simultaneously establishes a unique work order containing a complete Bill of Material and shop routing for each set of cylinder heads, enabling configured-to-order production and direct downstream execution.
The deployment architecture included a central SYSPRO server with a dedicated terminal at each CNC shop work center, connected through a custom Dynamic Network Controller interface developed by SYSPRO USA. The DNC integration links the SYSPRO environment to AFR’s CNC programming library, performing automated checks to ensure the correct NC program is loaded and calling the correct program when required, and it records actual machining time and operational results back into the SYSPRO APS and WIP tracking.
Operational coverage spanned sales, shop floor production, inventory and shipping work centers, with SYSPRO CRM providing direct links to WIP Query and Sales Order Query screens so sales personnel can answer delivery questions in real time. Inventory transactions were automated so components such as valve guides, seats, valves and springs are transferred out of stock and assigned to work orders automatically as heads are scanned through operations and at final shipping, enabling per work order inventory accountability for the roughly 5,000 sets of cylinder heads produced annually.
Governance and process changes included bar coded work orders attached at the start of the manufacturing cycle, scanning at each work center to log operations and create a paperless workflow, and exception handling via automated e mail notifications to production for any operation not completed successfully. The system records quantities completed, scrap and repairs and provides visibility into actual performance on the shop floor, giving management the measurement and visibility they previously lacked.
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Kwalu | Manufacturing | 90 | $5M | United States | SYSPRO | CRM for SYSPRO | Sales Automation | 2012 | n/a |
In 2012, Kwalu implemented CRM for SYSPRO as an integrated Sales Automation solution within its SYSPRO ERP environment. The CRM for SYSPRO deployment was positioned to centralize sales and order management workflows while leveraging the existing SYSPRO foundation running on a Microsoft platform with SQL 2000, supporting 24 concurrent users across corporate, manufacturing, and warehouse sites.
Implementation scope covered corporate sales, order entry, customer service, billing, and distribution channels tied to the manufacturing plant and two warehouses, with connectivity over a bonded T1 to the corporate office. Functional modules and capabilities implemented included CRM contact and activity management, customer order status visibility, automated order-related communications, and Sales Automation workflows that interface with inventory and MRP processes.
Integrations were implemented through SYSPRO e.net Solutions and native SYSPRO MRP connections, enabling a proprietary bar code program to feed real-time inventory levels, automatic kitting, and production progress tracking into the CRM for SYSPRO experience. Email integration and SQL-driven data access were applied to synchronize order, delivery date, and billing status between sales, manufacturing, and finance, maintaining a single integrated data source for customer-facing information.
Governance and process restructuring focused on automating information flows to customers about order status, delivery dates, and billing to reduce manual interventions, and on shifting staff effort from data entry to quality and exception management. Documented outcomes from the implementation included reduced excess inventory, lower operating and shipping costs, elimination of partial or split shipments through better schedule visibility, increased customer satisfaction, and the reduction of manual data entry labor that previously required two to three full-time employees.
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World Precision Instruments | Manufacturing | 100 | $20M | United States | SYSPRO | CRM for SYSPRO | Sales Automation | 2002 | n/a |
In 2002, World Precision Instruments implemented CRM for SYSPRO within the Sales Automation category to strengthen sales and customer service workflows. CRM for SYSPRO was deployed to surface instant verification of phone orders, provide accurate delivery dates, and accelerate order turnaround, enabling frontline staff to respond more quickly to customers.
World Precision Instruments CRM for SYSPRO in the Sales Automation category supported sales and customer service business functions. Functional configuration emphasized contact and account management, sales opportunity tracking, and customer service case handling, with specific automation for phone order verification and delivery date visibility tied into order processing. Governance focused on process changes for order capture and fulfillment handoffs, and rollout targeted sales and customer service teams to improve responsiveness to the customer base. This implementation built customer satisfaction by enabling instant order verification, more accurate delivery commitments, and faster order processing.
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Buyer Intent: Companies Evaluating CRM for SYSPRO
- Richter Spezial, a Germany based Distribution organization with 20 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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