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Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

List of Crowd Analyzer Research Insights Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Abu Dhabi Airports United Arab Emirates Transportation 2500 $900M United Arab Emirates Crowd Analyzer Crowd Analyzer Research Insights Analytics and BI 2017 n/a In 2017, Abu Dhabi Airports United Arab Emirates engaged Crowd Analyzer Research Insights to deliver social listening and research insights. Crowd Analyzer Research Insights, categorized as Analytics and BI, was deployed to support passenger experience monitoring, operational communications and crisis management across digital channels in the UAE. The implementation centralized modules for continuous social listening, sentiment analysis, event and operations monitoring, dashboarding and real time alerting, reflecting capabilities typical of Analytics and BI platforms. Crowd Analyzer Research Insights was configured to surface trending topics, sentiment shifts and event signals for operations and communications users and to provide consolidated reporting for passenger experience teams. Operational scope covered Abu Dhabi Airports operational, communications and customer experience functions with monitoring focused on airport digital channels and public social media across the UAE. Governance was organized around insight driven escalation workflows and regular reporting cadences that routed alerts and analytic summaries to communications and operations stakeholders for situational awareness and rapid response.
Amazon UAE Professional Services 3000 $850M United Arab Emirates Crowd Analyzer Crowd Analyzer Research Insights Analytics and BI 2016 n/a In 2016, Amazon UAE implemented Crowd Analyzer Research Insights, an Analytics and BI application deployed to deliver social listening and research insights for brand and campaign monitoring. The deployment focused on monitoring brand reputation, campaign performance and customer sentiment across Arabic dialects, supporting marketing and PR teams and crisis response functions within the UAE. Crowd Analyzer Research Insights was configured to surface event and campaign dashboards, social listening streams, and sentiment analysis workflows, aligning with common Analytics and BI capabilities for real-time monitoring and reporting. Module usage aligns with vendor materials that list Souq.com in its client portfolio and describe event and campaign dashboards, which supports the presence of campaign analytics and dashboarding modules in the implementation. Operational coverage centered on marketing and public relations teams in the UAE, with outputs intended to inform crisis response workflows and campaign performance reviews. Governance emphasized centralized monitoring and role-based access to dashboards and alerts, enabling PR and marketing users to consume standardized research insights for incident triage and campaign optimization. The implementation linked Crowd Analyzer Research Insights to business functions including marketing, public relations and customer experience analytics, positioning the Analytics and BI application as a primary tool for Arabic language social intelligence and rapid response reporting.
Uber Transportation 31100 $44.0B United States Crowd Analyzer Crowd Analyzer Research Insights Analytics and BI 2016 n/a In 2016, Uber implemented Crowd Analyzer Research Insights in the Analytics and BI category to support social media monitoring and analytics across its UAE and wider MENA operations. Crowd Analyzer Research Insights was used to provide social listening and sentiment analysis tailored to rider and driver conversations, and to surface campaign measurement data for local marketing and communications activities. The deployment emphasized analytics capability areas typical for Analytics and BI use cases, including continuous social media monitoring, sentiment classification, trend detection, and report generation to inform local communications and CRM workflows. Crowd Analyzer Research Insights supplied the intelligence used by communications teams to prioritize issues and by CRM teams to inform outreach and engagement strategies. Rollout and operational governance focused on regional communications and CRM teams in the UAE and MENA, aligning monitoring outputs with local campaign reporting and stakeholder workflows. Module usage of Crowd Analyzer Research Insights is inferred from vendor statements and press coverage that list Uber among Crowd Analyzer’s early enterprise clients, and this inference is grounded in contemporary reporting on Crowd Analyzer’s customer engagements.
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