List of Crown Duty Management System for Policing Customers
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United Kingdom
Since 2010, our global team of researchers has been studying Crown Duty Management System for Policing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Crown Duty Management System for Policing for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Crown Duty Management System for Policing for Workforce Management include: West Midlands Police, a United Kingdom based Government organisation with 8100 employees and revenues of $1.12 billion, Greater Manchester Police, a United Kingdom based Government organisation with 11700 employees and revenues of $1.10 billion, West Midlands Police, a United Kingdom based Government organisation with 12673 employees and revenues of $850.0 million, Cheshire Constabulary, a United Kingdom based Government organisation with 3545 employees and revenues of $300.0 million and many others.
Contact us if you need a completed and verified list of companies using Crown Duty Management System for Policing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Cheshire Constabulary | Government | 3545 | $300M | United Kingdom | Crown Computing | Crown Duty Management System for Policing | Workforce Management | 2024 | n/a | In 2024, Cheshire Constabulary awarded Crown Computing the support and maintenance contract for its Crown Duty Management System for Policing following a procurement award in December 2024. The agreement secures ongoing operational support for the Crown Duty Management System for Policing, classified as Workforce Management, to preserve continuity of attendance recording and resource planning across the force in the United Kingdom. The engagement is a support and maintenance arrangement focused on operational duty management, attendance recording, roster and resource planning capabilities, and compliance with police working-time rules. The Crown Duty Management System for Policing is being maintained to ensure duty scheduling controls remain aligned with HR and payroll interfaces and to support standard Workforce Management workflows such as shift allocation and time capture. Contract governance reflects a procurement-driven maintenance model, with the contract scope explicitly covering integrations with HR and payroll flows and ongoing compliance updates for working-time rules. Operational coverage spans force-wide scheduling and workforce planning functions, with the support arrangement intended to sustain day-to-day duty management rather than deliver a new deployment or replatforming. | |
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Greater Manchester Police | Government | 11700 | $1.1B | United Kingdom | Crown Computing | Crown Duty Management System for Policing | Workforce Management | 2019 | n/a | In 2019 Greater Manchester Police implemented Crown Duty Management System for Policing from Crown Computing, adopting a Workforce Management application to automate duty rostering and officer availability. The initiative targeted cross department consistency across Greater Manchester Police in the United Kingdom, shifting rostering from manual processes to a centralized duty management application. The implementation emphasized duty management and rostering modules within Crown Duty Management System for Policing, configured to record officer availability, generate schedules, and publish rosters. Automation of scheduling workflows and roster publication was applied to reduce manual entry and accelerate roster availability, reflecting standard Workforce Management capabilities such as shift scheduling, availability tracking, and roster lifecycle management. Operational coverage focused on policing divisions and associated support functions across Greater Manchester Police, improving cross department data consistency and enabling more coherent workforce planning across sites in the UK. The deployment narrative centers on internal process automation and standardized rostering rather than on external system interfaces. Governance and process restructuring concentrated on centralizing roster ownership and standardizing duty rostering practices, embedding duty management workflows to enforce consistent data capture and scheduling rules across departments. Rollout activities aligned operational teams around a single source of duty information to support coordinated rostering and availability reporting. Documented outcomes from the implementation included reduced manual entry, faster roster availability, and improved workforce planning, as reported in the implementation account. | |
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West Midlands Police | Government | 12673 | $850M | United Kingdom | Crown Computing | Crown Duty Management System for Policing | Workforce Management | 2017 | n/a | In 2017, West Midlands Police implemented Crown Duty Management System for Policing. The Crown Duty Management System for Policing deployment centralized duty allocation and rostering capabilities and established force-level resourcing reporting for operational policing teams in Shared Services and the Resourcing Cell. The implementation delivered core Workforce Management functionality, including roster creation and management, duty allocation, shift scheduling workflows, and bespoke management information and reporting used by resourcing leads. Reporting and data analysis capabilities were configured to produce operational resourcing reports and trend dashboards that supported day-to-day decision making and advice to senior officers. Delivery activities occurred alongside other HR technology programs at the force, notably Oracle HR Fusion and a Time and Attendance Physical Access system identified in project records as Tensor, and included structured data migration, system integration testing, and user acceptance testing phases. The rollout covered Shared Services functions such as Rostering and the During Employment HR team, and the resourcing outputs were consumed by Mission Support and the Force command team. Project governance followed formal project planning, workshop-led business process mapping, risk management, and benefit realization steps, with subject matter experts from HR delivering requirement definition and testing coordination. Operational outcomes documented in force reports included the use of informed management information to identify resourcing shortfalls, present trend data to command, and drive policy and rostering decisions. | |
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Government | 8100 | $1.1B | United Kingdom | Crown Computing | Crown Duty Management System for Policing | Workforce Management | 2019 | n/a |
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