List of CSG ASP Customers
Englewood, 80112, CO,
United States
Since 2010, our global team of researchers has been studying CSG ASP customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CSG ASP for Subscription and Recurring Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CSG ASP for Subscription and Recurring Billing include: Mediacom Communications Corporation, a United States based Communications organisation with 4600 employees and revenues of $2.03 billion, Sparklight, a United States based Communications organisation with 2993 employees and revenues of $1.68 billion, Spectrum, a United States based Communications organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using CSG ASP, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CSG ASP customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Mediacom Communications Corporation | Communications | 4600 | $2.0B | United States | CSG Systems | CSG ASP | Subscription and Recurring Billing | 1997 | n/a |
In 1997, Mediacom Communications Corporation implemented CSG ASP as its Subscription and Recurring Billing platform and established a managed billing relationship with CSG Systems. The deployment set up CSG ASP to serve the companys United States billing and customer-care operations, and that multi-decade relationship was formally extended in a 2020 announcement through 2025. CSG ASP is referenced as the central Subscription and Recurring Billing application supporting recurring revenue workflows for Mediacom.
Configuration and module usage is inferred to include CSG revenue-management capabilities and digital-monetization and billing services, with explicit operational coverage for billing, collections, and payment-processing capabilities. The implementation likely encompasses recurring invoice generation, automated collections workflows, payment reconciliation, and account-level revenue management consistent with Subscription and Recurring Billing functional patterns. These modules are orchestrated within CSG ASP to maintain subscriber billing cycles and monetize bundled communications services.
Operational integrations center on customer-care and contact-center workflows, with CSG ASP functioning as the transactional billing engine driving customer account information, invoicing, and payments for Mediacoms US operations. The platform supports business functions across billing, collections, payments, revenue operations, and customer service, aligning billing transactions with customer-care interactions to streamline dispute handling and payment posting.
Governance has followed a long-term vendor managed services model with CSG Systems responsible for ongoing billing and customer-care services delivery. The engagement is described as being aimed at reducing contact-center costs and improving customer satisfaction, reflecting process and operational objectives explicitly stated in the supplier relationship.
|
 |
Sparklight | Communications | 2993 | $1.7B | United States | CSG Systems | CSG ASP | Subscription and Recurring Billing | 2014 | n/a |
In 2014, Sparklight implemented CSG ASP and went into production with CSG ASP in November 2014 to support video, high speed data and voice billing across its U.S. footprint. The deployment used CSG ASP as a Subscription and Recurring Billing solution to centralize customer care and billing processes for multi service consumer billing.
Configuration and module usage included customer care and billing capabilities, inferred quote to cash workflows, provisioning modules to automate service activation, and revenue management and billing processing. The implementation emphasized billing orchestration and automated bill generation consistent with Subscription and Recurring Billing functional patterns.
Operational coverage extended across Sparklight's national service footprint, aligning customer care, billing operations and service delivery teams to the new system. The deployment supported billing for video, high speed data and voice services and was positioned to enable digital services and personalize customer experiences.
Rollout and governance focused on synchronizing billing and customer care processes during production cutover in November 2014, with an operational aim to lower operating costs and support evolving digital service offerings. The CSG ASP implementation established a centralized Subscription and Recurring Billing backbone for ongoing revenue management and service provisioning.
|
 |
Spectrum | Communications | 10 | $1M | United States | CSG Systems | CSG ASP | Subscription and Recurring Billing | 2014 | n/a |
In 2014, Spectrum, then operating as Time Warner Cable in the United States, implemented CSG ASP within its Subscription and Recurring Billing environment. The implementation was paired with CSG SmartVideo to deliver proactive billing communications and first-bill explanations, building on CSG customer-care and billing solutions that the company had used for decades.
CSG ASP was configured to support customer-care workflows and billing and revenue-management capabilities, including subscription billing orchestration, invoice presentation, first-bill explanation content, and account-level billing inquiries. Functional emphasis included billing communications, rating and invoicing, and integrating customer-care interfaces to surface billing details to service agents and self-service channels.
Operational coverage focused on U.S. customer-care and billing operations, with rollout centered on delivering SmartVideo content at the point of first bill and enabling proactive outreach by care teams. The stated outcomes were improved customer understanding of charges and enabling proactive customer service through richer billing communications.
|
Buyer Intent: Companies Evaluating CSG ASP
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||