List of CSS HD 2.0 TAX Customers
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United States
Since 2010, our global team of researchers has been studying CSS HD 2.0 TAX customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CSS HD 2.0 TAX for Tax Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CSS HD 2.0 TAX for Tax Management include: County of Santa Clara, a United States based Government organisation with 21000 employees and revenues of $6.50 billion, City of San Francisco, a United States based Government organisation with 30906 employees and revenues of $1.00 billion, City of Pittsburgh, PA, a United States based Government organisation with 3540 employees and revenues of $840.0 million and many others.
Contact us if you need a completed and verified list of companies using CSS HD 2.0 TAX, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CSS HD 2.0 TAX customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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City of Pittsburgh, PA | Government | 3540 | $840M | United States | CSS Impact | CSS HD 2.0 TAX | Tax Management | 2021 | n/a | In 2021, the City of Pittsburgh, PA launched CSS HD 2.0 TAX from CSS Impact as its Enterprise Business Tax Management platform, going live on September 1, 2021. The deployment was positioned to centralize and digitize business tax submissions, improve tracking of unpaid taxes, and drive higher collection effectiveness under the Tax Management category. The implementation configured CSS HD 2.0 TAX to provide submission intake and electronic filing, account and assessment posting, delinquency tracking, and collections workflow capabilities. These functional modules align with standard Tax Management capabilities to support filing validation, account reconciliation, and case management for delinquent accounts. The platform was deployed on CSS Impact's Financial Ecosystems Cloud as described in the vendor announcement, and was provisioned as an enterprise solution for the City of Pittsburgh Department of Finance. The architecture centralized tax administration data and was intended to interface with municipal financial ledgers and payment channels consistent with city tax operations. Rollout governance concentrated on centralizing business tax administration within the Department of Finance, standardizing intake and collections workflows, and establishing operational ownership for unpaid tax tracking. The announced outcomes emphasized improved tracking of unpaid taxes and the objective of driving higher collection effectiveness. | |
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City of San Francisco | Government | 30906 | $1.0B | United States | CSS Impact | CSS HD 2.0 TAX | Tax Management | 2017 | n/a | In 2017, the City of San Francisco implemented CSS HD 2.0 TAX as a Tax Information Platform for its Office of the Treasurer & Tax Collector. The deployment aligned with the Tax Management category, with the stated objective to modernize delinquent revenue collection and increase automation and collections performance across municipal tax and delinquent account management. The implementation centered on CSS HD 2.0 TAX tax management capabilities, including delinquent collections workflow automation, account and case management, payment posting and reconciliation, and collections reporting and analytics. Configuration work emphasized rule based notice generation and automated escalation queues to standardize case lifecycles and reduce manual processing in collections operations. Operational coverage was concentrated in the Office of the Treasurer & Tax Collector within San Francisco municipal government, where the platform served as the citys Tax Information and Collections platform. The rollout consolidated delinquent collections processes onto a single system and required updated governance around notice issuance, case escalation, and centralized records for tax accounts. Public reporting following launch described improved collection efficiency attributed to the CSS HD 2.0 TAX deployment, with the platform positioned to automate recurring collections workflows and provide a unified repository for delinquent tax account activity. | |
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County of Santa Clara | Government | 21000 | $6.5B | United States | CSS Impact | CSS HD 2.0 TAX | Tax Management | 2020 | n/a | In 2020 County of Santa Clara deployed CSS HD 2.0 TAX from CSS Impact as a Tax Management platform to provision tax information and collections capabilities across county finance operations. The deployment emphasized automating debt recovery and tax collection workflows while enabling AI-driven digital consumer engagement in a cloud-hosted configuration. Implementation concentrated on the CSS HD 2.0 TAX Collections and Tax Information modules, configured to support automated collections processing, account receivables tracking, notice generation, and citizen self-service interfaces. Configuration emphasized automation for debt recovery workflows and orchestration of AI-based outreach and response handling to improve citizen engagement channels. Phase one launch in 2020 targeted collections and tax information use and was scoped to the county collections and tax administration teams in the United States. Governance established program-level oversight to manage module configuration and citizen engagement policies, with operational ownership assigned to finance and tax administration, and the county identified improved operational efficiency and enhanced citizen digital engagement as primary objectives of the CSS HD 2.0 TAX Tax Management deployment. |
Buyer Intent: Companies Evaluating CSS HD 2.0 TAX
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