County of Santa Clara
70 W Hedding St 1st Floor,
San Jose, 95110, CA,
United States
San Jose, 95110, CA,
United States
1 408-299-5688
Government
County of Santa Clara Technographics
County of Santa Clara Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by County of Santa Clara and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 21000 County of Santa Clara employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that County of Santa Clara has purchased the following applications: SAP Ariba Invoice for AP Automation in 2016, NEOGOV ATS for Applicant Tracking System in 2014, CSS HD 2.0 Legal for Case Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems County of Santa Clara is running and its propensity to invest more and deepen its relationship with SAP , CSS Impact , NEOGOV or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing County of Santa Clara revenues, which have grown to $6.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for County of Santa Clara intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
County of Santa Clara Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Ariba Invoice | AP Automation | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, County of Santa Clara implemented SAP Ariba Invoice as part of an AP Automation initiative within its procurement organization. The deployment was positioned alongside SAP Ariba Buying and SAP Ariba Sourcing to create a consolidated procure-to-pay posture that targeted county public sector acquisition workflows and contract consolidation.
The SAP Ariba Invoice implementation focused on invoice management capabilities common to AP Automation, including electronic invoice capture, automated invoice validation and matching against purchase orders and contracts, exception routing, and supplier invoice submission through a supplier-facing portal. Configuration emphasized tying invoice records to contract data and sourcing events to maintain auditability and transactional consistency across procurement activities.
Operational coverage centered on the County of Santa Clara procurement department and its support for public sector operations, with the SAP Ariba Invoice solution orchestrating transactions and contracts across buying, invoicing, and sourcing processes. The implementation integrated invoice processing directly into the county acquisition lifecycle, enabling standardized workflows for invoice review, approvals, and compliance controls.
Governance changes accompanied the rollout to enforce contract-linked invoicing rules and transparency in acquisition approvals, and process standardization reduced manual handling of transactional records. As described by the county, the combined use of SAP Ariba Buying, SAP Ariba Invoicing, and SAP Ariba Sourcing automated and consolidated transactions and contracts, supporting acquisition processes that are efficient, compliant, and transparent.
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AR Automation | ERP Financial Management |
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2023 | 2023 |
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ERP Financial | ERP Financial Management |
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2008 | 2018 |
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Tax Management | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEOGOV | Legacy | NEOGOV ATS | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, County of Santa Clara implemented NEOGOV ATS as its Applicant Tracking System. NEOGOV ATS was provisioned on the County careers website and the GovernmentJobs careers presence to handle public sector job postings and external application intake. The deployment leverages core Applicant Tracking System capabilities such as requisition publishing, candidate application capture, configurable application forms, and workflow driven applicant routing. This County of Santa Clara NEOGOV ATS Applicant Tracking System relationship directly supports recruitment and human resources business functions.
Deployment is web hosted and centered on the public facing careers portal, providing departments with a unified interface to publish vacancies and manage applicant workflows through NEOGOV ATS. Configuration emphasizes role based access and requisition approval routing to align hiring workflows with public sector governance and approval processes. The implementation centralized candidate lifecycle activities within NEOGOV ATS and standardized posting and intake procedures across county hiring units.
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Core HR | HCM |
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2008 | 2018 |
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Payroll | HCM |
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2015 | 2018 |
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Time and Attendance | HCM |
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2012 | 2012 |
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Time and Attendance | HCM |
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2012 | 2012 |
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Time Clock (Hardware) | HCM |
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2012 | 2012 |
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Workforce Management | HCM |
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2012 | 2012 |
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Workforce Scheduling | HCM |
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2012 | 2012 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CSS Impact | Legacy | CSS HD 2.0 Legal | Case Management | ERP Services and Operations | n/a | 2020 | 2022 |
In 2020, County of Santa Clara implemented CSS HD 2.0 Legal from CSS Impact as a Case Management application to support county debt collections and tax and financial case workflows in California, United States. Public materials describe a Collections/Financial deployment, and usage of CSS HD 2.0 Legal is inferred to extend case management to related legal and agency risk management workflows within the vendor suite.
The implementation focused on case management capabilities appropriate to collections and tax operations, including structured case intake, workflow orchestration for collections activities, automated collections routines and payment posting, document management for case evidence and notices, and adjudication tracking for escalated legal work. CSS HD 2.0 Legal was positioned to centralize case records and standardize workflow rules across collection and tax case lifecycles.
Operational scope encompassed county collections and tax administration functions across Santa Clara County, affecting collections operations, tax billing and recovery, financial reconciliation, and legal casework tied to accounts receivable management. Public sources do not enumerate specific technical integrations, therefore the deployment is described in functional terms consistent with Case Management implementations that span finance, legal, and administrative business functions.
Governance emphasis aligned with consolidating collections processes into a single case management domain and automating routine collections tasks, with stated objectives to improve operational efficiency and increase revenues for County of Santa Clara. CSS HD 2.0 Legal served as the case management backbone for these Collections/Financial workflows within the county environment.
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Loan Management | ERP Services and Operations |
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2020 | 2023 |
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Revenue Cycle Management | ERP Services and Operations |
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2020 | 2023 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Lifecycle Management | ITSM |
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2025 | 2025 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2015 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2020 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at County of Santa Clara
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by County of Santa Clara Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD County of Santa Clara Technographics
County of Santa Clara is a Government organization based in United States,
with around 21000 employees and annual revenues of $6.50 billion.
County of Santa Clara operates a diverse technology stack with applications such as
SAP Ariba Invoice, NEOGOV ATS and CSS HD 2.0 Legal,
covering areas like AP Automation, Applicant Tracking System and Case Management.
County of Santa Clara has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, NEOGOV and CSS Impact.
County of Santa Clara recently adopted applications including
Broadcom CA ADS in 2025, CSS HD 2.0 RMS in 2023 and CSS HD 2.0 Contacts in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of County of Santa Clara’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates County of Santa Clara’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete County of Santa Clara technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.