List of CueTrack Customers
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Since 2010, our global team of researchers has been studying CueTrack customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CueTrack for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CueTrack for Customer Support include: Ministry Of Housing And Urban Planning Oman, a Oman based Government organisation with 620 employees and revenues of $1.21 billion and many others.
Contact us if you need a completed and verified list of companies using CueTrack, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CueTrack customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Ministry Of Housing And Urban Planning Oman | Government | 620 | $1.2B | Oman | Bahwan CyberTek | CueTrack | Customer Support | 2020 | Bahwan CyberTek | In 2020, Ministry Of Housing And Urban Planning Oman deployed CueTrack for Customer Support as part of an integrated e services platform delivered by Bahwan CyberTek. Bahwan CyberTek implemented CueTrack to manage citizen complaints, feedback and service requests within a centralized citizen services CRM for the ministry. The CueTrack implementation emphasized case management and service request workflows, including intake, triage, automated routing to ministry business units, feedback tracking and SLA monitoring. Configuration included role based access, dashboarding for operational teams and standardized service catalogs to support the 83 digitized services exposed through the platform. Operational coverage was national, focused on citizen services and CRM across the Ministry of Housing and Urban Planning in Oman, and the deployment handled more than 180,000 successful transactions. The vendor case study reports the program delivered improved processing times and higher citizen satisfaction while consolidating complaint, feedback and service request handling into CueTrack. Governance work established centralized CRM workflows and escalation paths to align ministry functions with the new e services platform, with Bahwan CyberTek responsible for implementation and platform delivery. The narrative centers on Ministry Of Housing And Urban Planning Oman CueTrack Customer Support integration, extending citizen service management and operational visibility across ministry channels. |
Buyer Intent: Companies Evaluating CueTrack
- Mercadeo Multiventures, a India based Professional Services organization with 100 Employees
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