List of Cyncly Broadlume Customers
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Since 2010, our global team of researchers has been studying Cyncly Broadlume customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cyncly Broadlume for eCommerce from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cyncly Broadlume for eCommerce include: Ups Israel, a Israel based Transportation organisation with 800 employees and revenues of $160.0 million, Soulware Japan, a Japan based Professional Services organisation with 25 employees and revenues of $2.0 million, The Great Western Tile Company, a United States based Construction and Real Estate organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Cyncly Broadlume, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Cyncly Broadlume customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Soulware Japan | Professional Services | 25 | $2M | Japan | Cyncly | Cyncly Broadlume | eCommerce | 2015 | n/a |
In 2015 Soulware Japan implemented Cyncly Broadlume as its eCommerce application. The deployment supported a Japan-based professional services firm of roughly 25 employees, positioning Cyncly Broadlume as the primary eCommerce layer for product sales and event-related storefront activities.
Concurrently, Soulware adopted Mailwise and moved from a mailing-list workflow to a licensed Mailwise setup in December 2015 to centralize incoming inquiries from product sales and events. The Mailwise implementation focused on inbound inquiry consolidation and response tracking, and was configured to feed customer interaction data into a single-pane customer record model.
Mailwise was later integrated with kintone and Eight, creating a kintone–Mailwise linkage described in the customer case that enabled kintone-based single-pane customer records and improved response tracking for sales and events teams. Operational coverage was centered on customer management and CRM functions in Japan, with process changes shifting inquiry handling from shared mailing lists to a licensed, centralized inbox workflow.
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The Great Western Tile Company | Construction and Real Estate | 10 | $1M | United States | Cyncly | Cyncly Broadlume | eCommerce | 2024 | n/a |
In 2024, The Great Western Tile Company implemented Cyncly Broadlume in the eCommerce category. The deployment provisioned Cyncly Broadlume websites alongside room visualizer, sample ordering, and Retail Lead Management to drive web lead capture and front-end customer engagement.
The implementation integrated Cyncly Broadlume Retail Lead Management to route web leads into RFMS, establishing a connector between online inquiries and the store-level RFMS workflow. The stack included in-showroom kiosks tied to online sample ordering and the room visualizer, enabling synchronized product attribution and real-time pipeline visibility across sales touchpoints.
Operational scope covered regional United States showrooms and showroom sales operations, with business functions impacted including sales, CRM lead management, and order fulfillment workflows. Governance emphasis concentrated on standardizing lead handling via Retail Lead Management and consolidating sample ordering processes to reduce manual and paper-based tasks. Outcomes reported in the vendor case study include real-time pipeline visibility, streamlined sample ordering and in-showroom kiosks, and reduced manual and paper workflows.
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Ups Israel | Transportation | 800 | $160M | Israel | Cyncly | Cyncly Broadlume | eCommerce | 2006 | n/a |
In 2006, Ups Israel implemented Cyncly Broadlume in the eCommerce category to support the companys online commerce and customer-facing transaction workflows. The implementation centered on Cyncly Broadlume as the primary commerce engine, with architecture aligned to standard eCommerce patterns for storefront configuration, product catalog management, checkout orchestration, and order lifecycle handling.
Configuration work emphasized catalog and pricing models, checkout workflow customization, and order management capabilities typical of an eCommerce deployment, with platform-level support for transaction routing, customer account management, and merchandising controls. Cyncly Broadlume was configured to align commerce functions with transportation business processes, supporting customer order capture and fulfillment coordination.
Separately, UPS in Israel deployed PineApp Mail-Secure across sites including Ben Gurion Airport, Haifa and Be'er Sheva as an IT messaging and email security deployment to block the majority of incoming malicious email and to protect outbound reputation. The Mail-Secure rollout provided daily user reports and centralized management for security operations across those sites, and the vendor case study notes a relationship with the email security vendor dating back to 2006.
Governance for the eCommerce deployment focused on centralized platform management and standard commerce workflows, with operational ownership crossing IT, customer service, and commercial teams. For the email security installation, governance included centralized reporting and daily user notifications to support ongoing security monitoring and outbound reputation controls.
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