List of Dashbird Platform Customers
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Since 2010, our global team of researchers has been studying Dashbird Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Dashbird Platform for Incident Management, Application Performance Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Dashbird Platform for Incident Management, Application Performance Management include: Onfleet, a United States based Professional Services organisation with 75 employees and revenues of $11.0 million, Mangomint, a United States based Professional Services organisation with 70 employees and revenues of $7.0 million, Foreus Austria, a Austria based Professional Services organisation with 25 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Dashbird Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Dashbird Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Foreus Austria | Professional Services | 25 | $3M | Austria | Dashbird | Dashbird Platform | Incident Management,Application Performance Management | 2024 | n/a |
In 2024, Foreus Austria deployed the Dashbird Platform for Incident Management,Application Performance Management to centralize monitoring and incident response for its intelligence and investigative services. The Dashbird Platform implementation targeted application observability and incident workflows used by Foreus's cyber and white-collar crime investigation teams supporting government and private-sector clients across Europe. The deployment was provisioned as a cloud-hosted SaaS configuration scaled to a 25-person professional services firm, aligning monitoring scope with investigative case workloads and client reporting needs.
The implementation configured Dashbird Platform modules for real-time observability, log aggregation, distributed tracing, alerting and incident tracking, with role-based dashboards for analysts and client-facing summaries. Foreus integrated darknet intelligence from DarkOwl as a data feed into monitoring pipelines to enrich telemetry and surface high-risk indicators within incident workflows. The configuration mapped alerts to investigative playbooks, automated initial triage steps, and preserved forensic logs for investigator review.
Governance changes established formal incident triage procedures, escalation paths, and regular review cadences to align the Dashbird Platform with Foreus operational practices. Operational coverage focused on European investigations and internal cyber-intelligence functions, and the new Dashbird Platform capability enhanced Foreus’s ability to collect and process hard-to-procure intelligence and deliver timelier outcomes to government and private-sector clients as reported.
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Mangomint | Professional Services | 70 | $7M | United States | Dashbird | Dashbird Platform | Incident Management,Application Performance Management | 2019 | n/a |
In 2019, Mangomint implemented Dashbird Platform to provide observability and incident response for its serverless infrastructure under Incident Management,Application Performance Management coverage. The deployment targets AWS Lambda and SQS components that support payment processing and ETL workflows for Mangomint's salon and spa management platform across the United States and Canada.
The implementation emphasized serverless observability for AWS Lambda and SQS, with the Dashbird Platform centralizing runtime metrics, error aggregation, and alerting across functions and queues. Configuration work focused on instrumenting Lambda functions and SQS queues, defining environment specific thresholds for errors, invocation latency, and queue backlog, and surfacing traces and logs consistent with Application Performance Management practices.
Integrations include Slack alerting integrated for immediate action, routing critical notifications to engineering and operations channels to accelerate incident handling. Operational coverage explicitly spans payments and operations teams responsible for payment processing and ETL pipelines that run across US and Canada, bringing monitoring into the day to day operations of those business functions.
The Mangomint team reports MTTD/R improvements from hours to seconds after adopting Dashbird Platform, with Slack based notifications enabling immediate triage. Governance adjustments centered on alert driven incident workflows and centralized observability for serverless components to improve visibility into production payment and ETL flows.
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Onfleet | Professional Services | 75 | $11M | United States | Dashbird | Dashbird Platform | Incident Management,Application Performance Management | 2020 | n/a |
In 2020, Onfleet implemented Dashbird Platform for Incident Management,Application Performance Management. The deployment focused on monitoring and alerting for AWS Lambda functions that underpin billing, pricing report generation and email summary processes within the delivery platform, operating in the United States and serving finance and billing operations.
Dashbird Platform was configured to deliver serverless observability for AWS Lambda, ingesting CloudWatch logs and surfacing function level metrics, error detection and automated alerts. Configuration emphasized visibility into invocation errors, timeouts and anomalous billing behaviors to accelerate triage compared with raw CloudWatch logs.
The implementation concentrated on finance and billing workflows, routing alerts to operations and finance teams to prevent customer impacting incidents and to accelerate debugging. Operational coverage encompassed the Lambda based services that generate invoices, pricing reports and customer billing notifications.
Dashbird alerts have prevented customer impacting billing incidents, for example avoiding erroneous account shutoffs, and have sped debugging versus raw CloudWatch logs. The deployment of Dashbird Platform provided a dedicated Incident Management and Application Performance Management layer for Onfleet's serverless billing functions.
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