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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

List of Dashly Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
3Hcloud Communications 25 $4M United States Dashly Dashly Chatbots and Conversational AI 2023 n/a
In 2023, 3Hcloud deployed Dashly on its public website to introduce a conversational engagement layer, using the Chatbots and Conversational AI application to support customer engagement and lead capture for sales and support functions. The implementation situates Dashly as the primary on‑site messaging channel, instrumented to engage visitors and surface qualification logic before any human handoff. The configuration centers on the Dashly web widget and the vendor console, with implementation work focused on conversational flow design, behavior triggered messaging, and lead capture forms. Standard Chatbots and Conversational AI capabilities were applied, including scripted bot dialogs, fallback routing to live agents, automated event based messages, and centralized content management for message sequences. Operational ownership was assigned to customer facing teams to manage conversation content and workflow rules, with marketing and support maintaining the Dashly admin console for iterative updates. The rollout was scoped to the company website only, with governance emphasizing message versioning, access control in the application, and ongoing maintenance of conversational assets to sustain presales and support interactions.
Approveit Professional Services 10 $2M United States Dashly Dashly Chatbots and Conversational AI 2020 n/a
In 2020, Approveit implemented Dashly as its on-site conversational layer. The deployment placed the Dashly web chat widget directly on the Approveit website, establishing a customer-facing conversational interface classified under Chatbots and Conversational AI. Configuration focused on conversational flow design, lead capture forms, automated canned responses, and session routing to internal teams. Dashly was configured to host multiple scripted flows and conditional logic consistent with Chatbots and Conversational AI functionality, enabling scripted qualification and information collection through the website interface. Operational scope covers customer-facing sales and support interactions on the Approveit website, managed by a small internal administrator team given the company size. Governance centered on content versioning, periodic script updates, and administrator-controlled message templates to ensure consistency in customer engagement and handoff workflows. Monitoring and operational maintenance relied on the application’s built-in conversation logging and event tracking to review chat transcripts and tune conversational rules. Ongoing workstreams emphasize iterative refinement of conversational flows and administrative controls, aligned with typical Chatbots and Conversational AI operational practices.
Ares Sportswear Retail 55 $7M United States Dashly Dashly Chatbots and Conversational AI 2022 n/a
In 2022, Ares Sportswear implemented Dashly on its public website. Dashly is deployed as a Chatbots and Conversational AI solution to provide an embedded conversational layer on product pages and checkout flows, supporting online customer engagement and lead capture for the company website in the United States. The implementation uses a web chat widget model and leverages conversational workflows and form-based lead collection to route inquiries and capture contact details. Ares Sportswear configured Dashly to surface contextual messages tied to browsing behavior and product interactions, aligning the application with ecommerce customer support and online sales functions. Configuration work centered on designing conversation flows, automated welcome and event-triggered messages, and lead capture forms within the Dashly admin interface. Operational ownership is handled by a small cross-functional team in marketing and customer support, which maintains message scripts and monitors sessions for iterative refinement. Governance was organized around regular content reviews and scripted escalation rules to ensure consistent handling of customer requests and routing to internal teams. Dashly, as the Chatbots and Conversational AI application, serves as the primary conversational touchpoint on Ares Sportswears website and is the central system for web-based customer interactions.
Belkins Professional Services 300 $30M United States Dashly Dashly Chatbots and Conversational AI 2020 n/a
In 2020 Belkins implemented Dashly on its website. The Dashly deployment provides a web embedded conversational layer, the Dashly application in the Chatbots and Conversational AI category, used to capture leads and manage inbound prospect interactions. Belkins is a 300 employee professional services firm and scoped the implementation to support sales and marketing lead qualification processes across public web pages. Configuration emphasized conversational widgets, automated messaging sequences, proactive chat triggers, contextual session tracking and form based lead capture, with structured handoff workflows to internal sales and outreach teams. The architecture is implemented as a client side JavaScript widget embedded on site pages and configured for message routing, conversation state management and reporting to support ongoing campaign tuning. Operational ownership was aligned to marketing and sales operations to manage conversation templates, routing rules and cadence automation consistent with Chatbots and Conversational AI functional workflows.
Belkins Ukraine Professional Services 50 $5M Ukraine Dashly Dashly Chatbots and Conversational AI 2020 n/a
In 2020, Belkins Ukraine implemented Dashly on its website to provide conversational engagement for prospective clients. Dashly is used as a Chatbots and Conversational AI solution to support lead capture, qualification, and real time visitor engagement for the professional services firm. The deployment focuses on a web messenger widget embedded across site pages, providing automated conversational flows and scripted sequences to initiate and steer customer interactions. Configuration emphasizes chat flow authoring, targeted triggers based on page context, automated qualification questions, and escalation to human agents when a conversation meets predefined criteria, reflecting common Chatbots and Conversational AI capabilities. Operational ownership is maintained by internal marketing and sales teams who manage flow updates, message templates, and conversation monitoring. Built in conversation analytics and session logs are used for ongoing tuning of scripts and engagement rules.
Professional Services 10 $1M Trinidad and Tobago Dashly Dashly Chatbots and Conversational AI 2019 n/a
Professional Services 10 $1M United States Dashly Dashly Chatbots and Conversational AI 2019 n/a
Professional Services 55 $5M United States Dashly Dashly Chatbots and Conversational AI 2019 n/a
Retail 11 $6M Italy Dashly Dashly Chatbots and Conversational AI 2019 n/a
Professional Services 13 $1M United Kingdom Dashly Dashly Chatbots and Conversational AI 2021 n/a
Showing 1 to 10 of 21 entries

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FAQ - APPS RUN THE WORLD Dashly Coverage

Dashly is a Chatbots and Conversational AI solution from Dashly.

Companies worldwide use Dashly, from small firms to large enterprises across 21+ industries.

Organizations such as Belkins, Ares Sportswear, Gm, Traworld and Dashly are recorded users of Dashly for Chatbots and Conversational AI.

Companies using Dashly are most concentrated in Professional Services, Retail and Leisure and Hospitality, with adoption spanning over 21 industries.

Companies using Dashly are most concentrated in United States, Italy and Malaysia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Dashly across Americas, EMEA, and APAC.

Companies using Dashly range from small businesses with 0-100 employees - 95.24%, to mid-sized firms with 101-1,000 employees - 4.76%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Dashly include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Dashly customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.