List of Dispatch Platform Customers
Dispatch
4139 Roweling Oaks Ct,
Tallahassee, 32303, FL,
United States
Tallahassee, 32303, FL,
United States
1 850-536-0400
Transportation
10
$1M
Since 2010, our global team of researchers has been studying Dispatch Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Dispatch Platform for Transportation Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Dispatch Platform for Transportation Management include: Ferguson Enterprises, a United States based Distribution organisation with 35000 employees and revenues of $29.74 billion, Alside, a United States based Manufacturing organisation with 3000 employees and revenues of $1.19 billion, Tile Shop, a United States based Retail organisation with 1308 employees and revenues of $377.0 million and many others.
Contact us if you need a completed and verified list of companies using Dispatch Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Dispatch Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alside | Manufacturing | 3000 | $1.2B | United States | DispatchIt, Inc | Dispatch Platform | Transportation Management | 2025 | n/a |
In 2025, Alside implemented Dispatch Platform from DispatchIt, Inc across 19 US branch locations to orchestrate last-mile delivery, deploying a Transportation Management solution dedicated to flexing capacity between company trucks and a nationwide driver network. The deployment targeted US logistics and transportation operations with a focus on operationalizing hybrid fleet coordination and real-time delivery orchestration.
The implementation used Dispatch Platform capabilities consistent with DispatchOne orchestration together with an on-demand driver network as described in the vendor case study, enabling automated route assignment, dynamic driver dispatching, and scheduling workflows. Configuration emphasized orchestration rules to route loads to either owned trucks or on-demand drivers based on proximity, availability, and shipment priority.
Operational scope covered distribution and field operations across 19 branch sites in the United States, impacting fulfillment, delivery planning, and local dispatch teams. The deployment centralized last-mile execution logic in the Dispatch Platform, standardizing how branch planners and drivers received assignments and how load handoffs were managed across owned and contractor resources.
Governance changes included consolidating dispatch decisioning into the platform and establishing new workflow controls for when to invoke the on-demand driver network versus using company assets, enabling consistent service orchestration across branches. Rollout followed a branch-based operational model to align local dispatch stakeholders with centralized orchestration policies and to allow incremental adoption of the Dispatch Platform modules.
Within four months of deployment Alside recorded savings of over 240 driving hours and reported reduced fleet costs, outcomes documented in the vendor case study and tied to the hybrid orchestration approach implemented with Dispatch Platform.
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Ferguson Enterprises | Distribution | 35000 | $29.7B | United States | DispatchIt, Inc | Dispatch Platform | Transportation Management | 2023 | n/a |
In 2023, Ferguson Enterprises implemented Dispatch Platform to manage US last mile deliveries for construction and industrial products, using the Dispatch Platform as its Transportation Management solution for delivery orchestration and execution. The initiative focused on operationalizing last mile workflows across Ferguson distribution centers and field delivery operations, aligning dispatch operations with commercial distribution and on site delivery teams.
Module usage is inferred from Dispatch’s platform capabilities and included delivery orchestration, route optimization, real time tracking, driver mobile interfaces, and proof of delivery workflows. Configuration centered on automated route assignment, sequencing logic for multi stop loads, and exception handling rules to support construction and industrial product deliveries at customer job sites.
Operational scope was US based and centered on transportation, distribution center operations, and field delivery crews, with rollout oriented toward orchestration of scheduled and ad hoc deliveries. The implementation structured dispatching and carrier orchestration around the Dispatch Platform, embedding delivery visibility and ETA reporting into operational practices without naming specific upstream systems.
Governance and process changes established centralized dispatch controls, standardized exception escalation procedures, and role level access for dispatchers and drivers, with training for dispatcher and driver workflows. Outcomes explicitly documented by the vendor presence include improved visibility into last mile movements and enhanced routing efficiency, reflecting the intended Transportation Management business function for Ferguson Enterprises.
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Tile Shop | Retail | 1308 | $377M | United States | DispatchIt, Inc | Dispatch Platform | Transportation Management | 2024 | n/a |
In 2024 Tile Shop implemented Dispatch Platform as a Transportation Management deployment focused on US retail last-mile delivery orchestration and execution. Vendor-referred reviews and Dispatch’s customer roster indicate the Dispatch Platform is used to support same-day delivery workflows and contractor deliveries for customer-facing order fulfillment.
Configuration and modules are inferred from Dispatch’s customer listing on the vendor site, and the implementation emphasizes dispatch orchestration, dynamic route and schedule management, mobile driver communication and proof of delivery capture, and contractor fleet management. The Dispatch Platform was configured to handle real-time delivery status updates and dispatching of third-party contractors, aligning with common Transportation Management functional workflows for last-mile execution and carrier orchestration.
Operational coverage concentrated on Tile Shop delivery operations and store fulfillment touchpoints within the US retail footprint, with governance focused on centralized dispatch control and contractor onboarding and scheduling procedures. Customer-facing outcomes reported in vendor-referred reviews include improved delivery communication and increased customer satisfaction following the Dispatch Platform rollout.
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FAQ - APPS RUN THE WORLD Dispatch Platform Coverage
Dispatch Platform is a Transportation Management solution from DispatchIt, Inc.
Companies worldwide use Dispatch Platform, from small firms to large enterprises across 21+ industries.
Organizations such as Ferguson Enterprises, Alside and Tile Shop are recorded users of
Dispatch Platform for Transportation Management.
Companies using Dispatch Platform are most concentrated in Distribution, Manufacturing and Retail, with adoption spanning over 21 industries.
Companies using Dispatch Platform are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Dispatch Platform across Americas, EMEA, and APAC.
Companies using Dispatch Platform range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 33.33%.
Customers of Dispatch Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Dispatch Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Transportation Management.