List of Dispatch Science Customers
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Since 2010, our global team of researchers has been studying Dispatch Science customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Dispatch Science for Real-Time Transportation Visibility from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Dispatch Science for Real-Time Transportation Visibility include: PACE Runners, a United States based Transportation organisation with 400 employees and revenues of $80.0 million, American Expediting Co, a United States based Transportation organisation with 20 employees and revenues of $2.0 million, The Courier Company United States, a United States based Transportation organisation with 10 employees and revenues of $1.0 million, Intermountain Express Transport, a United States based Transportation organisation with 25 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Dispatch Science, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Dispatch Science customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American Expediting Co | Transportation | 20 | $2M | United States | Dispatch Science | Dispatch Science | Real-Time Transportation Visibility | 2024 | n/a |
In 2024, American Expediting Co implemented Dispatch Science as a Real-Time Transportation Visibility application to support healthcare and life sciences logistics across the United States. The deployment focused on enterprise track and trace, temperature monitoring, and open API connectivity to improve visibility for temperature sensitive healthcare freight.
Dispatch Science was configured to deliver continuous track and trace and to ingest temperature monitoring data through its open API surface, enabling integration with partner systems and sensor feeds used in cold chain workflows. Functional capabilities emphasized routing orchestration, real time status updates, exception management, and digital onboarding workflows for carriers and shippers. The implementation centralized visibility within Dispatch Science while preserving operational interfaces used by dispatch and customer service teams.
Governance changes standardized temperature monitoring requirements and formalized digital onboarding processes to accelerate carrier enablement and improve operational transparency. The published case study in February 2025 documents reduced platform fragmentation, improved transparency for temperature sensitive shipments, and faster digital onboarding as outcomes of the deployment. Dispatch Science serves as the primary Real-Time Transportation Visibility application for American Expediting Co's healthcare logistics operations.
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Intermountain Express Transport | Transportation | 25 | $1M | United States | Dispatch Science | Dispatch Science | Real-Time Transportation Visibility | 2023 | n/a |
In 2023 Intermountain Express Transport implemented Dispatch Science for Real-Time Transportation Visibility across its western US operations. The deployment targeted consolidation of fragmented, previously paper-based delivery processes into a single operational platform, centralizing dispatch and execution workflows for a small carrier with 25 employees.
The implementation configuration emphasized route optimization and real-time tracking capabilities within Dispatch Science, and it provisioned a customer self-service portal for shipment visibility and status inquiries. Functional modules put into operational use included scheduling and dispatch orchestration, route planning and optimization, and a customer-facing visibility module, enabling standard transportation workflows such as load tendering, driver assignment, and ETA publishing.
Operational coverage focused on day-to-day dispatch, operations and customer service functions across the carrier s western service area, with the application serving as the authoritative source for delivery status and consolidated analytics. No specific third-party system integrations were provided in the source, the platform therefore functioned as the primary operational system of record for routing and visibility within the defined scope.
Governance changes included consolidation of process ownership under operations leadership and a rollout that shifted manual paper workflows to system-driven dispatch and reporting. The case study reported consolidated analytics, measurable efficiency and cost savings and higher customer satisfaction as outcomes, which supported more data-driven operational decision making post-implementation.
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PACE Runners | Transportation | 400 | $80M | United States | Dispatch Science | Dispatch Science | Real-Time Transportation Visibility | 2023 | n/a |
In 2023, PACE Runners implemented Dispatch Science as its enterprise Real-Time Transportation Visibility application to support Sales and Operations business functions across the organization. The deployment was led internally by the Sales Operations Manager who served as subject matter expert and project manager for Dispatch Science, aligning the new system to the companys sales operations, strategic account management, and business development workflows.
The implementation of Dispatch Science focused on core Real-Time Transportation Visibility capabilities common to the category, including dispatch orchestration, order and shipment visibility, driver workflow coordination, and scheduling configuration. Configuration emphasized role based access and operational workflows for Strategic Account Managers and Sales Operations Specialists, with system settings tuned to support inside sales activities and the coordination required for onboarding new customer accounts after award.
Operational coverage for the Dispatch Science rollout spanned Sales, Operations, Business Development, and account management teams, with the Sales Operations Manager acting as the cross functional liaison to executive leadership. The implementation narrative describes internal orchestration rather than external integrator ownership, and the project management structure routed decisions through the company owners who currently serve as COO and CEO to ensure alignment with Pace business objectives.
Governance and rollout included SME driven training, process documentation for launch coordination, and hands on support for account launch activities that connected sales commitments to operational execution. The Sales Operations Manager retained ongoing responsibility as the Dispatch Science subject matter expert, sustaining configuration changes and serving as the primary contact for operational refinement and user adoption across the company.
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Transportation | 10 | $1M | United States | Dispatch Science | Dispatch Science | Real-Time Transportation Visibility | 2021 | n/a |
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Buyer Intent: Companies Evaluating Dispatch Science
- Rapidfire Pay, a United States based Banking and Financial Services organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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