List of DocMagic LoanMagic Customers
Torrance, 90501-2832, CA,
United States
Since 2010, our global team of researchers has been studying DocMagic LoanMagic customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased DocMagic LoanMagic for Intelligent Document Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using DocMagic LoanMagic for Intelligent Document Processing include: Ally Financial, a United States based Banking and Financial Services organisation with 10700 employees and revenues of $8.20 billion, loanDepot, a United States based Professional Services organisation with 4509 employees and revenues of $781.0 million, Reliance Mortgage, a United States based Banking and Financial Services organisation with 80 employees and revenues of $8.0 million, Harvesters Credit Union, a United States based Banking and Financial Services organisation with 60 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using DocMagic LoanMagic , including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The DocMagic LoanMagic customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ally Financial | Banking and Financial Services | 10700 | $8.2B | United States | DocMagic | DocMagic LoanMagic | Intelligent Document Processing | 2015 | n/a |
In 2015, Ally Financial implemented DocMagic LoanMagic as its central application for loan document packaging and HMDA LAR management. The deployment positioned DocMagic LoanMagic within Ally Financials mortgage servicing and compliance workflows, establishing the company as the business owner for loan document packages and HMDA loan application register handling.
The implementation emphasized document management and automated document assembly typical of Intelligent Document Processing, with a Document Management Library introduced to house state‑specific loan disclosures mapped to each loan package. Configuration work included template management, disclosure routing by state and loan type, and institution of processes for document version control and compliance tagging to support disclosure accuracy and auditability.
Operational scope covered mortgage servicing, purchasing bulk loans, and customer retention activities, most notably a Retention Modification Program that permitted customers to modify rate, term, and payment with zero costs and greater efficiency than a refinance, designed to protect mortgage run‑off from refinancing. Governance changes included forming a Mortgage Complaints Department and directing a mortgage resolution team to address servicing and bulk purchase complaints, with explicit processes, expectations, and service level agreements established for escalations and resolution.
Implementation governance assigned a named business owner for DocMagic LoanMagic, who acted as the expert user on sales systems and managed user acceptance testing to validate packaging and disclosure workflows. DocMagic LoanMagic was used operationally to support mortgage servicing functions, compliance reporting workflows including HMDA LAR, and centralized document lifecycle control under newly defined governance and SLA frameworks.
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Harvesters Credit Union | Banking and Financial Services | 60 | $6M | United States | DocMagic | DocMagic LoanMagic | Intelligent Document Processing | 2020 | n/a |
In 2020, Harvesters Credit Union implemented DocMagic LoanMagic, an Intelligent Document Processing application to manage its mortgage closing and document orchestration. DocMagic LoanMagic was used to centralize document assembly and disclosure workflows for the credit union's mortgage operations.
The implementation configured document assembly and templating to draw closing documents from DocMagic LoanMagic based on loan type, and to prepare closing disclosures for various loan products. Functional capabilities included ordering out appraisal, title, and HOI, and automating timed delivery of closing disclosures to borrowers to meet signing windows.
Operational workflows used DocMagic LoanMagic to support compliance and funding processes, including file review for TILA RESPA and TRID, reconciliation of underwriter conditions and investor conditions, creation of funding documents, and authorization of funding after closing package review. The system was used to coordinate with title agents on closing dates and closing documents, to modify construction loans after construction completion, and to manage multiple loans in the pipeline with prioritization of disclosures and packages by closing date.
Governance and process changes centered on establishing standardized compliance checklists and pipeline prioritization rules within DocMagic LoanMagic, and on training staff in mortgage compliance and company closing policies. The deployment linked mortgage operations, underwriting review, title coordination, and funding workflows through a common Intelligent Document Processing platform.
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loanDepot | Professional Services | 4509 | $781M | United States | DocMagic | DocMagic LoanMagic | Intelligent Document Processing | 2014 | n/a |
In 2014, loanDepot deployed DocMagic LoanMagic as an Intelligent Document Processing solution to standardize loan document assembly and review. The implementation supported the processing and docs departments by preparing loan documents and ensuring accuracy with the loanDepot processing system, and it established operational workflows for closing and funding.
DocMagic LoanMagic was configured to manage document preparation and review workflows, including automated assembly of closing packages, reviewer change request routing, signed document verification, and condition validation prior to funding. These capabilities supported reviewers in requesting needed changes before closing and in confirming that signed loan documents met conditions required for disbursement.
The solution was integrated with loanDepot's internal loan processing system and was operational across processing, docs, closing, and funding functions in the United States. Integration points included document handoff to reviewers, condition flags for missing items needed to disburse, and triggers used by funding teams to initiate disbursement and request supplemental wires when necessary.
Governance and process changes formalized review and approval gates tied to document states, instituted structured condition tracking linked to funding readiness, and defined exception workflows for supplemental wire requests. Operational ownership was retained by processing, docs, and funding departments, with workflow orchestration and reviewer actions executed within DocMagic LoanMagic.
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Banking and Financial Services | 80 | $8M | United States | DocMagic | DocMagic LoanMagic | Intelligent Document Processing | 2020 | n/a |
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