List of Dovetail Employee Portal Customers
Austin, 78759, TX,
United States
Since 2010, our global team of researchers has been studying Dovetail Employee Portal customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Dovetail Employee Portal for Employee Self Service from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Dovetail Employee Portal for Employee Self Service include: Aviva, a United Kingdom based Insurance organisation with 29091 employees and revenues of $53.09 billion, Breakthru Beverage Group, a United States based Distribution organisation with 10000 employees and revenues of $8.00 billion and many others.
Contact us if you need a completed and verified list of companies using Dovetail Employee Portal, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Dovetail Employee Portal customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Aviva | Insurance | 29091 | $53.1B | United Kingdom | Dovetail Software | Dovetail Employee Portal | Employee Self Service | 2023 | n/a | In 2023, Aviva implemented Dovetail Employee Portal as its Employee Self Service solution. The Dovetail Employee Portal deployment was led by Aviva's Head of HRIS and People Analytics, and positioned to centralize employee-facing HR interactions and streamline HR service delivery across the organization. The implementation configured Dovetail Employee Portal to provide core Employee Self Service capabilities including employee profile management, benefits enrollment workflows, case and request management, document distribution, and payroll self-service access. Functional configuration emphasized role-based access, automated request routing, and self-service forms consistent with modern employee portal design. Integrations were established with Aviva's broader HR and people technology ecosystem, including Workday for HR master data synchronization, Mercer Thomsons Online Benefits for benefits administration, Reward Gateway for engagement services, SDWorx for payroll data exchange, and Glint for engagement survey integration. The deployment followed a SaaS vendor-hosted architecture with centralized configuration and data exchanges to those named systems, managed by the HR Systems team. Governance and rollout were governed by Aviva's HR Systems change delivery framework, which enforced controlled and prioritized changes, documented requirements, and structured stakeholder communication. The Head of HRIS represented HR at IT and Risk change boards to align supplier roadmaps and business needs, and the program emphasized expertise sharing within HR, delivering cohesive change management processes and reported sustainable cost savings. | |
 |
Breakthru Beverage Group | Distribution | 10000 | $8.0B | United States | Dovetail Software | Dovetail Employee Portal | Employee Self Service | 2021 | n/a | In 2021, Breakthru Beverage Group implemented Dovetail Employee Portal together with Dovetail HR Case Management to establish a centralized Multi-tiered HR Shared Services model. The Employee Self Service deployment, branded internally as HR Now, was configured and launched in roughly six months to support a newly formed HR Service Delivery team of specialists. The implementation combined Dovetail Employee Portal with core case management capabilities, including case creation from the portal, case tracking and management, automated escalation workflows, 360 degree case visibility, notifications, and a searchable Knowledge Base. Breakthru authored 267 Knowledge Articles within the Dovetail knowledge base, and configured Employee Personas and data permissions to tailor content by language, geography, job title, department, job grade, and union affiliation. Operational integrations and coverage were scoped to support Breakthru’s distributed workforce across Canada and its U.S. operations, enabling 24/7 access for truck drivers, warehouse workers, sales staff, merchandisers, and corporate employees. The implementation included an automated handoff from the applicant tracking system into Dovetail for centralized onboarding case creation, enabling a more consistent onboarding workflow between Talent Acquisition and HR Service Delivery. Governance and process changes centralized HR intake into a four tier support model from Tier 0 through Tier 3, with Tier 0 self-service on the Dovetail Employee Portal, Tier 1 handled by a seven-person HR Service Delivery team, and escalation paths to Payroll, Benefits, HRIS, and local HR business partners. The project prioritized configuration that could be maintained by internal resources to reduce total cost of ownership and enabled audit trails for case movement, improving case accountability, operational efficiency, and the employee experience as Breakthru moved toward a data-driven HR function. |
Buyer Intent: Companies Evaluating Dovetail Employee Portal
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||