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List of DrFirst SmartPharmacy Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Applied Robotics Healthcare 210 $46M Canada DrFirst DrFirst SmartPharmacy Pharmacy Management 2023 n/a
In 2023, Applied Robotics integrated DrFirst SmartPharmacy into its WinRx Pharmacy System. The deployment targeted Pharmacy Management functions by adding optical character recognition and structured data extraction to handle faxed prescriptions for WinRx customers across Canada. The partnership announced May 25, 2023 made DrFirst SmartPharmacy available to several hundred WinRx pharmacies. DrFirst SmartPharmacy implementation focused on AI-driven OCR and structured data extraction to convert faxed prescriptions into discrete prescription fields. Configurations centered on automated population of prescription data into WinRx workflows, reducing manual transcription steps and integrating into prescription intake and verification processes. The application provided capabilities consistent with Pharmacy Management systems, including parsing of prescriber information, medication details, and dosage instructions for downstream workflows. Integration architecture tied SmartPharmacy to the WinRx Pharmacy System so extracted data flowed directly into pharmacy management screens and data-entry endpoints. Operational coverage included WinRx customers across Canada and deployment to several hundred community and hospital-affiliated pharmacies running WinRx. The integration minimized handoff between fax ingestion and clinical review, aligning with prescription intake and verification business functions. Governance and rollout were coordinated through the vendor partnership announced May 25, 2023, with availability staged across the installed base of WinRx customers. The implementation improved pharmacy management workflows for WinRx customers and reduced transcription errors through automated population of prescription data.
Phoenix Pharmacy Canada Healthcare 10 $2M Canada DrFirst DrFirst SmartPharmacy Pharmacy Management 2023 n/a
In 2023, Phoenix Pharmacy Canada in Prince George, British Columbia implemented DrFirst SmartPharmacy to automate processing of faxed prescriptions and reduce manual data entry in pharmacy operations. The deployment targeted front-line dispensing workflows at the single pharmacy site and was announced in April 2023 in the vendor press release. DrFirst SmartPharmacy was configured to ingest faxed prescription images and apply AI extraction to capture patient, prescriber and medication details, reducing clicks and keystrokes required for intake. Functional capability emphasis included automated data capture, structured prescription parsing, and prepopulation of fields to accelerate verification and dispensing steps within Pharmacy Management operations. The implementation was deployed in Canada via an integration with the WinRx platform, enabling extracted prescription data to flow into existing dispensing workflows and the local pharmacy system. This integration-oriented architecture positioned DrFirst SmartPharmacy as an intake and data normalization layer feeding the WinRx workflow, rather than a standalone dispensing engine. Operational governance centered on changing front-counter intake processes and reducing manual transcription, with the vendor stating the goals of lowering manual data entry and improving dispensing efficiency. Phoenix Pharmacy Canada executed the rollout at the Prince George site, aligning staff processes to the new automated intake and verification sequence described in the vendor release.
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FAQ - APPS RUN THE WORLD DrFirst SmartPharmacy Coverage

DrFirst SmartPharmacy is a Pharmacy Management solution from DrFirst.

Companies worldwide use DrFirst SmartPharmacy, from small firms to large enterprises across 21+ industries.

Organizations such as Applied Robotics and Phoenix Pharmacy Canada are recorded users of DrFirst SmartPharmacy for Pharmacy Management.

Companies using DrFirst SmartPharmacy are most concentrated in Healthcare, with adoption spanning over 21 industries.

Companies using DrFirst SmartPharmacy are most concentrated in Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of DrFirst SmartPharmacy across Americas, EMEA, and APAC.

Companies using DrFirst SmartPharmacy range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of DrFirst SmartPharmacy include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified DrFirst SmartPharmacy customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Pharmacy Management.