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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

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● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of DriveCentric Engagement Hub Customers

DriveCentric
Location
335 Ridge Pointe Dr,
Carmel, 46032, IN,
United States
Website
https://www.drivecentric.com/
Phone
1 844-751-2355
Artw industry
Professional Services
Employee
150
Revenue
$17M

Since 2010, our global team of researchers has been studying DriveCentric Engagement Hub customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased DriveCentric Engagement Hub for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using DriveCentric Engagement Hub for Customer Engagement include: Walser Automotive Group, a United States based Automotive organisation with 110 employees and revenues of $12.0 million, Street 4500, a United States based Automotive organisation with 46 employees and revenues of $5.0 million, Capitol Auto, a United States based Automotive organisation with 10 employees and revenues of $1.0 million and many others.

Contact us if you need a completed and verified list of companies using DriveCentric Engagement Hub, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The DriveCentric Engagement Hub customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Capitol Auto Automotive 10 $1M United States DriveCentric DriveCentric Engagement Hub Customer Engagement 2021 n/a
In 2021, Capitol Auto deployed DriveCentric Engagement Hub to strengthen Customer Engagement across its Oregon dealerships. The DriveCentric Engagement Hub was implemented to increase lead contact rates and to automate initial customer engagement within BDC and CRM workflows. The deployment used DriveCentric cloud SaaS capabilities, instrumenting AI-led contact automation and Live Rooms remote walkaround tools for Capitol staff, with configuration focused on timely first-touch outreach across sales locations. Functional modules implemented included AI-driven contact automation, lead routing and prioritization, messaging automation, and Live Rooms remote walkarounds as described in DriveCentric case materials. The rollout targeted BDC and sales staff across Oregon dealerships, accompanied by standardized contact cadences, scripted response workflows, and staff training to centralize first-touch engagement. Governance emphasized BDC ownership of lead follow-up and operational protocols for when to escalate leads to sales, and vendor testimonials reported more leads engaged and higher sales conversion after the DriveCentric Engagement Hub deployment.
Street 4500 Automotive 46 $5M United States DriveCentric DriveCentric Engagement Hub Customer Engagement 2022 n/a
In 2022, Street Volkswagen implemented DriveCentric Engagement Hub. The DriveCentric Engagement Hub is a Customer Engagement application that consolidates texts, calls, emails and video into a single mobile friendly engagement feed to accelerate shopper response and reduce lost leads. Configuration emphasized unified conversation views and automation, delivering a threaded engagement feed with category aligned follow up workflows, message prioritization and rule based nudges intended to keep leads from going cold. The implementation used automation to surface unattended conversations and standardize outbound touch sequences for faster, consistent responses. Deployment focused on dealership sales and BDC teams across the United States, centralizing inbound communications for front line sales, follow up workflows and lead management. The Engagement Hub was positioned to align with CRM and customer engagement practices at the dealership level and to serve as the primary inbox for shopper interactions. Operational governance established a centralized inbox model and standardized response protocols to change workflow ownership from fragmented channels to a unified engagement feed. The vendor case study emphasizes the goals of responding faster to shoppers and reducing lost leads as outcomes of the DriveCentric Engagement Hub deployment.
Walser Automotive Group Automotive 110 $12M United States DriveCentric DriveCentric Engagement Hub Customer Engagement 2021 n/a
In 2021, Walser Automotive Group implemented DriveCentric Engagement Hub to modernize its dealer CRM and automate customer engagement across its multi-state dealership group in the United States. The DriveCentric Engagement Hub was deployed as the central Customer Engagement platform to unify conversations and standardize lead handling workflows across retail locations. Implementation scope focused on sales team adoption, faster lead follow-up, and centralized customer conversation history to support coaching and follow-through. Configuration emphasized engagement automation capabilities typical of Customer Engagement platforms, including unified inbox handling, automated follow-up sequences, lead triage and routing, and sales coaching workflows configured for dealership processes. Governance changes instituted new team workflows and coaching routines for sales teams, along with centralized visibility for dealer leadership through the DriveCentric Engagement Hub. The vendor case study reports improved engagement and operational efficiencies as outcomes of the deployment.
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Buyer Intent: Companies Evaluating DriveCentric Engagement Hub

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating DriveCentric Engagement Hub. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating DriveCentric Engagement Hub for Customer Engagement include:

  1. Heritage Ford VT, a United States based Automotive organization with 350 Employees

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FAQ - APPS RUN THE WORLD DriveCentric Engagement Hub Coverage

DriveCentric Engagement Hub is a Customer Engagement solution from DriveCentric.

Companies worldwide use DriveCentric Engagement Hub, from small firms to large enterprises across 21+ industries.

Organizations such as Walser Automotive Group, Street 4500 and Capitol Auto are recorded users of DriveCentric Engagement Hub for Customer Engagement.

Companies using DriveCentric Engagement Hub are most concentrated in Automotive, with adoption spanning over 21 industries.

Companies using DriveCentric Engagement Hub are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of DriveCentric Engagement Hub across Americas, EMEA, and APAC.

Companies using DriveCentric Engagement Hub range from small businesses with 0-100 employees - 66.67%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of DriveCentric Engagement Hub include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified DriveCentric Engagement Hub customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement.