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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of Droplr Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Automattic Professional Services 2000 $190M United States Droplr Droplr Content Management 2018 n/a In 2018, Automattic implemented Droplr as a Content Management tool across its distributed global teams. The deployment explicitly included the Woo team and targeted support for remote product development and customer support workflows. Droplr was adopted for rapid screen capture, visual annotation, and short screencast creation to accelerate asynchronous communication and clarify technical context. Functional usage focused on screen capture, annotation, and screencast capabilities to supply visual artifacts into development and support processes. The implementation operated across regions and remote sites, establishing a shared visual communication workflow for distributed product and support teams. Governance emphasized team level adoption and consistent artifact use to improve handoffs between developers and customer support. This deployment supports remote collaboration across regions and improved clarity in developer and support workflows, as reported in the implementation notes and Droplr interview.
Campaign Monitor Professional Services 200 $30M United States Droplr Droplr Content Management 2015 n/a In 2015, Campaign Monitor deployed Droplr within its North America customer support team to share screenshots, screencasts and formatted mail logs so agents could answer tickets more quickly. The implementation positioned Droplr as a Content Management tool to centralize visual support artifacts and file-based evidence used in ticket resolution. The deployment emphasized file-sharing, screenshots and screencasts as primary modules, with teams publishing custom-branded Droplr pages for external sharing. Custom branding and templated page usage standardized outward-facing content, enabling agents to reference consistent visuals and formatted mail logs in replies rather than retyping explanations. Operational scope was limited to the North America customer support organization and impacted customer support workflows by reducing back-and-forth with customers and improving support efficiency. Governance focused on standardized page templates and agent guidelines for screenshot and screencast usage, with Droplr pages serving as the canonical hosted artifacts for ticket responses.
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