Who is Campaign Monitor?

Campaign Monitor is a Professional Services organization based in United States, with around 200 employees and annual revenues of $30.0 million.

What enterprise applications does Campaign Monitor use?

Campaign Monitor operates a diverse technology stack with applications such as Hubspot Live Chat, Zoom and Droplr, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Content Management.

What digital transformation initiatives has Campaign Monitor undertaken?

Campaign Monitor has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as HubSpot, Zoom Video Communications and Droplr.

What are the most recent software purchases made by Campaign Monitor?

Campaign Monitor recently adopted applications including Hubspot Live Chat in 2024, Talkdesk CX Cloud in 2024 and HockeyStack Platform in 2024, highlighting its ongoing modernization strategy.

Which IT decision makers lead technology initiatives at Campaign Monitor?

APPS RUN THE WORLD maintains an up-to-date database of Campaign Monitor’s key decision makers and IT executives, available to Premium subscribers.

How does APPS RUN THE WORLD track Campaign Monitor’s IT investments?

Our research team continuously updates Campaign Monitor’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

How can I access the full list of applications used by Campaign Monitor?

Subscribe to APPS RUN THE WORLD to access the complete Campaign Monitor technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.

Campaign Monitor Technographics, Software Purchases, AI and Digital Transformation Initiatives

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

Campaign Monitor Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Campaign Monitor and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Campaign Monitor employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Campaign Monitor has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2024, Zoom for Audio Video and Web Conferencing in 2020, Droplr for Content Management in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Campaign Monitor is running and its propensity to invest more and deepen its relationship with HubSpot , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Campaign Monitor revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Campaign Monitor intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
HubSpot	Legacy	Hubspot Live Chat	Chatbots and Conversational AI	AI-Powered Application	n/a	2024	2024

Vendor

Previous System

Application

Market

VAR/SI

When

Live

Insight

HubSpot

Legacy

Hubspot Live Chat

Chatbots and Conversational AI

AI-Powered Application

n/a

2024

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live
Zoom Video Communications	Legacy	Zoom	Audio Video and Web Conferencing	Collaboration	n/a	2020	2020
			Collaboration	Collaboration		2011	2011
			Collaboration	Collaboration		2022	2022

Vendor

Previous System

Application

Market

VAR/SI

When

Live

Insight

Zoom Video Communications

Legacy

Zoom

Audio Video and Web Conferencing

Collaboration

n/a

2020

Collaboration

2011

Collaboration

2022

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Droplr	Legacy	Droplr	Content Management	Content Management	n/a	2015	2015	In 2015, Campaign Monitor deployed Droplr within its North America customer support team to share screenshots, screencasts and formatted mail logs so agents could answer tickets more quickly. The implementation positioned Droplr as a Content Management tool to centralize visual support artifacts and file-based evidence used in ticket resolution. The deployment emphasized file-sharing, screenshots and screencasts as primary modules, with teams publishing custom-branded Droplr pages for external sharing. Custom branding and templated page usage standardized outward-facing content, enabling agents to reference consistent visuals and formatted mail logs in replies rather than retyping explanations. Operational scope was limited to the North America customer support organization and impacted customer support workflows by reducing back-and-forth with customers and improving support efficiency. Governance focused on standardized page templates and agent guidelines for screenshot and screencast usage, with Droplr pages serving as the canonical hosted artifacts for ticket responses.

Vendor

Previous System

Application

Market

VAR/SI

When

Live

Insight

Droplr

Legacy

Droplr

Content Management

n/a

2015

In 2015, Campaign Monitor deployed Droplr within its North America customer support team to share screenshots, screencasts and formatted mail logs so agents could answer tickets more quickly. The implementation positioned Droplr as a Content Management tool to centralize visual support artifacts and file-based evidence used in ticket resolution. The deployment emphasized file-sharing, screenshots and screencasts as primary modules, with teams publishing custom-branded Droplr pages for external sharing. Custom branding and templated page usage standardized outward-facing content, enabling agents to reference consistent visuals and formatted mail logs in replies rather than retyping explanations. Operational scope was limited to the North America customer support organization and impacted customer support workflows by reducing back-and-forth with customers and improving support efficiency. Governance focused on standardized page templates and agent guidelines for screenshot and screencast usage, with Droplr pages serving as the canonical hosted artifacts for ticket responses.